Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Very satisfied with customer service and in-store pickup ...
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Response from Cimaises-et-plus
Thank you very much for this feedback!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2023
Quickly delivered and in accordance with the description
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Response from Cimaises-et-plus
A big thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2023
Good products and fast delivery
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2023
Simple and efficient site, perfect products, excellence in delivery time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2023
Very good site
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2023
Large selection of products and fast delivery.
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2023
Received almost on time. Order compliant and well packaged, reasonable price. Will do again if needed
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Response from Cimaises-et-plus
We sincerely thank you for your comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2023
Fast delivery and impeccable product.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2023
Well packaged product, simple assembly, discreet rail. Very satisfied.
I would have preferred to order certain items individually.
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Response from Cimaises-et-plus
Thank you for your comment, we take note!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2023
Could they not exist in several shades? White or light gray for example, products conforming to their description.
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Response from Cimaises-et-plus
Hello Sir, The rails are indeed available in anodized gray and white on the site. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2023
very good
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Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2023
speed of order and delivery, it's great
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Response from Cimaises-et-plus
A big thank you for your feedback!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2023
Simple and effective, fast delivery.
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2023
Fast delivery and product conforming to the description.
I recommend.
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Response from Cimaises-et-plus
We sincerely thank you for your comment! Have a nice day, The C&+ Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2023
fast delivery, careful packaging, perfect!
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2023
I have already ordered several times from Cimaises et Plus. Everything is excellent again.
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Response from Cimaises-et-plus
Thank you for your trust :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2023
perfect, fast, professional
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2023
Fast and conforming delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2023
Very good products and careful delivery super fast. Very happy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2023
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2023
Good product ... however regret not being able to find continuity with my rail purchase from 5 years ago which is no longer on the menu.
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Response from Cimaises-et-plus
Hello Sir, Thank you for your comment! I just checked your 2017 order, all items are still offered on the site. Do not hesitate to contact us if needed. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/08/2023
Delivery of the order was quite fast, but unfortunately it is incomplete, I sent an email to report it, it was taken into account but I have not heard back.
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Response from Cimaises-et-plus
Hello Sir, After checking, some S-hooks were missing which have been sent by post. I am contacting you by email to verify that you have received them since. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
Very clear site
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Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2023
Very professional site: a huge selection, almost everything in stock, very structured and reassuring ordering experience, fast shipping in a well-protected package: I recommend 200%!
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Response from Cimaises-et-plus
A big thank you! We are happy to know you are fully satisfied :) Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2023
Good products and good company. Perfect delivery, fast and compliant
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Response from Cimaises-et-plus
Thank you very much :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2023
Very good and responsive customer service.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2023
Fast shipping, compliant item, just the shipping costs a bit expensive
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2023
Respect for the delivery time
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Response from Cimaises-et-plus
Thank you very much for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2023
Perfect
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2023
Well-packaged parcel and very fast delivery.
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2023
A very good customer service and quality products.
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Response from Cimaises-et-plus
Thank you very much for your comment!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/07/2023
Did not receive the right product!
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Response from Cimaises-et-plus
Hello Sir, Have you contacted us regarding this issue so that we can resolve it? I cannot find any request from you. I will contact you by email in the morning. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2023
I had already ordered picture rails and perlon threads which I was satisfied with and to complete, I ordered perlon thread again to hang some additional small frames. Easy ordering and quick receipt.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2023
No particular difficulty in choosing and ordering.
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/07/2023
Cables and different types of quality picture hooks conforming to what I expected. However, the seller does not respect the commitments made on the site, justifying the delay by a surge of orders during the discount/sale period which did not allow them to proceed with the shipment according to their commitment.
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Response from Cimaises-et-plus
Hello Madam, Thank you for your feedback. After verification, the order was placed on Friday, July 14, and therefore processed the next working day, which is Monday, July 17. It indeed left with a day's delay (on Tuesday, July 18) and was delivered to the pickup point on July 20. We are sorry if this day's delay in processing your order has been detrimental to you; it is a completely exceptional situation. Counting on your understanding. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2023
Very good, impeccable service, careful and attentive. I recommend!
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2023
Hello, I had ordered a set of black elements (picture rails and cables) and unfortunately the cables received are steel colored... Without this error and the 2 days of delivery delay due to the carrier's (DPD) procrastination, the rating would have been perfect because the material received is of excellent quality. TB
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Response from Cimaises-et-plus
Hello, Thank you for your comment. After verification, you ordered the cables in gray. However, we can change them for you. I will contact you by email regarding this. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/07/2023
Too important as a spotlight, so difficult to hide behind an object and the light is too weak. I put two on the same piece of furniture to illuminate the same painting (1.10 x 1.00). If I had kept the boxes, I would have returned them to you. Too bad. Thank you anyway.
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Response from Cimaises-et-plus
Hello, Thank you for your feedback. Indeed, without the box, we unfortunately cannot take back the items. These spots are not designed to be hidden behind an object. The power and dimensions are indicated in the technical sheet available on the product page. Best regards, Coralie P.
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