Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Small delivery issue (missing products), the team responded on the phone and handled everything right away and the problem was resolved immediately. It is easier not to make mistakes than to fix them, here no problem, responsiveness... Thank you and hats off to the Cimaises team & +.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2022
Ordered on May 9, received on May 10, so very quick processing and shipping. Packaging was perfect, I take away one star for the delivery service which only delivers at the foot of the building. Positive experience, I recommend the site. -
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Response from Cimaises-et-plus
Thank you very much for your comment! Indeed, delivery is made at the bottom of the building, hence the delivery price (for a package of 200 cm).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2022
I recommend.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/05/2022
There should be no delivery problems. The store washes its hands of it and leaves you to manage. The announced delay of 24/48h for products in stock is false.
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Response from Cimaises-et-plus
Hello, did you contact us? We have no record of a request from you. We take over with the carrier in case of difficulty, so I am surprised by your message. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2022
The rosette is very beautiful and I am very happy with the quality. I received it very quickly. Good service.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2022
5.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2022
Very efficient customer service.
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Response from Cimaises-et-plus
A big thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2022
Fast and reliable.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2022
SERIOUS AND COMPETENT COMPANY THAT PROVIDED ME WITH A QUALITY PRODUCT WITH A VERY FAST DELIVERY TIME. HOWEVER, I WOULD LIKE TO POINT OUT THAT A FEW YEARS AGO, I PURCHASED THE SAME PRODUCT FROM THIS SUPPLIER, WHICH ALLOWED ME TO RENEW THIS OPERATION WITH CONFIDENCE AND WITHOUT ANY HESITATION.
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Response from Cimaises-et-plus
Thank you very much!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2022
Great!!!
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2022
Initially scheduled delivery on 30/04/2022. Canceled by email on 30/04/2022 at 11 am. Re-delivered without warning on 03/05/2022.
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Response from Cimaises-et-plus
Hello Sir, We apologize for this, after verification, the carrier informs us that there was a notification error. Have a good day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2022
Perfect!
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2022
Fast delivery. Well packaged. Corresponds exactly to the description and our expectations.
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Response from Cimaises-et-plus
A big thank you for your comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2022
Fast delivery and compliant... I recommend!
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Response from Cimaises-et-plus
Thank you very much for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2022
Nothing, I haven't unpacked yet.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2022
The material is of very good quality and the installation was very easy.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2022
-
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Response from Cimaises-et-plus
Thank you for this evaluation :)
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/04/2022
The items sent by mail are poorly protected, they often arrive slightly damaged. Difficult to check upon arrival of the package with a delivery person who is often in a hurry. It can be seen that the care given to the order is not up to par. Two shipments, two quality or quantity issues. It's a shame. Knowing that carriers throw packages into their van, the preparation service for shipping should pay more attention to the packaging.
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Response from Cimaises-et-plus
Hello, We are sorry that the delivery person damaged your package, we do take all necessary care in packaging and add cushioning when necessary. I will forward your information to the logistics department. Our apologies for this inconvenience. Have a nice day. The Cimaises & Plus Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2022
Very satisfactory.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2022
Easy purchase on the site. Product delivered very quickly. I am satisfied.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2022
The material is in accordance with the order. There was a delay for the first rods, but we know that deliveries have been difficult for some time. Thank you for the quality of the material and the service.
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Response from Cimaises-et-plus
A big thank you for your message and for your understanding. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2022
Choice, speed, quality, everything is perfect.
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Response from Cimaises-et-plus
A big thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2022
Perfect.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2022
Perfect.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2022
Fast shipping with tracking, very satisfied with the products which are of quality.
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Response from Cimaises-et-plus
Hello Madam, A big thank you for your comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2022
Amazing choice of material. Delivery on time. However, although living in Belgium, I had my goods delivered in France to friends, because the difference in delivery price is enormous. Otherwise, everything is OK, and the possible help before purchase is also OK.
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Response from Cimaises-et-plus
A big thank you for your comment. Indeed, our only and unique flat rate for Belgium is 19.90 euros. These shipping costs are valid regardless of the quantities and whether there are lengths or not. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2022
5/5.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2022
Very good quality of products and delivery.
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Response from Cimaises-et-plus
Thank you!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2022
It's perfect!!! Thank you ... :) .
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Response from Cimaises-et-plus
Thank you for the comment! Have a nice day. Coralie P.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2022
Very satisfied, despite the very high shipping costs.
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2022
Delivered on time, very well protected picture rails. This is the third time in 10 years that I buy this type of picture rails from this supplier and I am very satisfied.
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Response from Cimaises-et-plus
A big thank you for your comment and for your loyalty! We are delighted to know you are satisfied with our services :) Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2022
Hello, We have received the 15 picture rails and hooks ordered. We had ordered 20 in 2021. Your prices have increased by 5.54% compared to last year ... Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2022
Delivery 48 hours later after respecting it is a pleasure because it is increasingly rare to have deadlines on the internet. I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2022
Everything went very well. Thank you.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2022
Easy to set up, discreet!
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2022
Perfect and very fast.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/04/2022
Incomplete order, key parts forgotten in the shipment. It took two tries.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2022
I have been using the Cimaise system for years and I have never been disappointed by the various products from this company.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2022
Everything went well for this order.
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Response from Cimaises-et-plus
Thank you for your feedback.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2022
Great, nothing to say.
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Response from Cimaises-et-plus
Thank you very much!
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