Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Very good products but disastrous delivery and horrifically expensive... part of the material arrived damaged! Luckily I had planned for more...
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Response from Cimaises-et-plus
Hello, For the Orac moldings of 200 cm, adequate packaging and protection are necessary, which is why the delivery fee is 19.96 euros including VAT (regardless of the quantities ordered). I see that you had a breakage problem and in this case, you can refuse the package (if it is visibly damaged) or at least indicate reservations on the delivery slip if you have any doubts. Then, we invite you to contact us by email (or phone), we will ask you for photos and details to validate the handling of the after-sales service. Also, I see that you are in Ile De France, we offer the CLICK & COLLECT service with pickup at our PARIS 75015 store, this can be interesting for small orders as we avoid shipping costs. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2020
Very beautiful product. Very protective and careful packaging. Irreproachable.
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Response from Cimaises-et-plus
Thank you very much for this feedback!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2020
Goods received very quickly and in perfect condition! Too bad the delivery does not take place upstairs with a supplement, I am 65 years old and had to carry the 4 boxes alone, to my 2nd floor without an elevator...
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Response from Cimaises-et-plus
Thank you for your feedback. Indeed, we do not offer this option at the moment, but we take good note of your comment. Wishing you a good day, Best regards, Coralie P.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2020
4/5.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2020
Delivery on time and very well followed just like the information sent by customer service. I highly recommend the products of beautiful quality and very aesthetic and easy to install.
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Response from Cimaises-et-plus
Thank you very much for your comment! Wishing you a good day, Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2020
No problems to report, delivery on time, impeccable product quality.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2020
Speed, availability of products, perfect customer service.
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Response from Cimaises-et-plus
Thank you very much for your comment. We are delighted to learn that the products and service have satisfied you! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2020
Great idea, modern. Very good customer experience during the lockdown! Thank you :).
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Response from Cimaises-et-plus
We are delighted that our service and products have brought you satisfaction. Wishing you a very nice day, Best regards, Coralie P.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2020
It's a pity that my order took a month to arrive. This is the first time this has happened to us. And this is not our first order. But the team was very responsive in resolving the issue.
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Response from Cimaises-et-plus
Hello, Thank you for your comment. With our apologies for this wait related to a manufacturer shortage it seems. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2020
Simple and efficient transaction.
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Response from Cimaises-et-plus
Thank you!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2020
Delivery person arrived late. No precise information on their arrival time. Goods conform to expectations. Very satisfied with this first order. We recommend your offer!
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Response from Cimaises-et-plus
Thank you for your comment. Our carrier should give you a time slot (to individuals only), in the morning or afternoon but indeed, it is not a precise time. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/10/2020
Quality product. Delivery time respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2020
Very happy with this item.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2020
Great choice. Excellent products. Everything is packaged separately and very neatly.
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Response from Cimaises-et-plus
Thank you very much for your comment! Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2020
This is my second order and I am always satisfied with the service and the deadlines.
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Response from Cimaises-et-plus
Hello Sir, We are delighted :) Thank you for this feedback. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2020
Meets expectations, easy to install and discreet.
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Response from Cimaises-et-plus
Thank you for this feedback and glad that the products satisfy you! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2020
Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2020
Top-notch, very professional in every way. My reference for material and support for exhibitions..
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Response from Cimaises-et-plus
Hello, A big thank you for your comment :) Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2020
In-store service is top-notch.
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Response from Cimaises-et-plus
Thank you for your comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
Everything went well, I will place another order.
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Response from Cimaises-et-plus
Thank you for this comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2020
Perfect.
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/10/2020
The plexiglass is not of good quality, it arrived scratched despite being well packaged and it rails easily.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/10/2020
Nothing to say about the quality of the material or the advice by phone. Regarding the delivery, it was on time but the delivery person, not finding the house, didn't even try to call. Fortunately, a neighbor asked him what he was looking for, otherwise he would have left without delivering the package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
The eco pack picture rails are very well finished and practical, fast delivery. I plan to order again on this site.
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Response from Cimaises-et-plus
Hello, Thank you very much for your comment! Wishing you a very nice day. Coralie P.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2020
Very good quality material. Delivery problems are the responsibility of the transport company. Immediate response from CIMAISE&+ with a commercial gesture. We are considering other orders - Highly recommend.
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Response from Cimaises-et-plus
A big thank you for your feedback and sorry again for the delivery issue. As mentioned, the return has been made to our carrier who has taken note of it. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2020
Very happy, thank you.
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Response from Cimaises-et-plus
Thank you for your comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2020
Perfect service without surprises, Christophe.
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Response from Cimaises-et-plus
A big thank you!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/10/2020
DIFFICULT TO UNDERSTAND ON THE SITE WHICH ITEMS TO ORDER.
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Response from Cimaises-et-plus
Hello, Don't hesitate to call us if you have difficulty on the site, we will provide you with advice to help you place your order! Have a nice day, Coralie
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2020
Slight delay for delivery, but very fast delivery. The missing items did not hinder the project. No delivery slip mentioning the missing items, but informative online tracking. Very easy installation (clips: great!). The result is really superb! Paintable version: very convenient. White version: very good too. The samples: very useful to help choose the products. And they are refunded upon ordering. Excellent product, excellent company! I highly recommend.
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Response from Cimaises-et-plus
Thank you very much for your detailed review! Have a nice day, Coralie
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/10/2020
Difficult to give a review as the merchandise arrived 3 days late, so package refused.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2020
Super fast delivery. The product matches the description. I went to the Paris store for information: they are all very charming! Thank you to all the teams.
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Response from Cimaises-et-plus
Hello Madam, A big thank you for your comment! Have a nice day. Coralie
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2020
Very well passed.
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Response from Cimaises-et-plus
Thank you for this feedback!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2020
Speed and flexibility.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2020
Everything is perfect!
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Response from Cimaises-et-plus
Thank you very much :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2020
Great, products as described, ultra-fast delivery. I recommend.
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Response from Cimaises-et-plus
A big thank you!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2020
I regret that the hooks do not take into account the thickness of the spring, which forces to push and damage the paint of the walls.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2020
Fast delivery, merchandise as described... excellent hanging system easy to place!
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Response from Cimaises-et-plus
Thank you very much for your feedback! Have a nice day, Coralie P
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/10/2020
Hello, DPD delivery service is terrible. If I could give less than that, I would have.
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Response from Cimaises-et-plus
Hello, As mentioned by email, your package has been stuck in the LE COUDRAY hub which unfortunately had a breakdown in the logistics chain. We apologize for the wait. Best regards, Coralie P
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2020
Speed, quality, and listening.
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2020
Just perfect!
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Response from Cimaises-et-plus
Thank you very much :)
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