Customer reviews of Cimaises-et-plus

9,2 /10

Based on 4 086 published reviews

5 3 021 74% 4 706 17% 3 219 5% 2 62 2% 1 78 2%

Summary of reviews

Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 23/09/2016 à 00h00 following a purchase from 08/09/2016

Very satisfactory store reception and good customer listening.

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Acheteur Vérifié

Published on 21/09/2016 à 00h00 following a purchase from 06/09/2016

Excellent service and very responsive and quality shipping. Thank you.

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Acheteur Vérifié

Published on 20/09/2016 à 00h00 following a purchase from 05/09/2016

Excellent products, quality customer service. Perfect!

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Acheteur Vérifié

Published on 19/09/2016 à 00h00 following a purchase from 02/09/2016

Fast delivery and well packaged. Effective adhesive rail. A bit skeptical at first about the hold of the entire rail and picture, but in the end it holds and the finish is discreet (well glued in the corner of the ceiling wall). Recommended for those who hesitate to drill.

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Acheteur Vérifié

Published on 19/09/2016 à 00h00 following a purchase from 02/09/2016

The GLS carrier is very good but since then they always send us emails to notify us of a delivery when we have nothing on order!!

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Acheteur Vérifié

Published on 18/09/2016 à 00h00 following a purchase from 03/09/2016

Deadlines respected, impeccable tracking. Very good telephone reception and good advice.

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Acheteur Vérifié

Published on 16/09/2016 à 00h00 following a purchase from 01/09/2016

Perfect as usual.

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Acheteur Vérifié

Published on 14/09/2016 à 00h00 following a purchase from 30/08/2016

Store reception in Paris 7th not very warm.

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Acheteur Vérifié

Published on 13/09/2016 à 00h00 following a purchase from 29/08/2016

Very happy. Price, merchandise, service, delivery.

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Acheteur Vérifié

Published on 11/09/2016 à 00h00 following a purchase from 27/08/2016

Good material, thank you.

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Acheteur Vérifié

Published on 10/09/2016 à 00h00 following a purchase from 21/08/2016

Nothing to report.

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Acheteur Vérifié

Published on 10/09/2016 à 00h00 following a purchase from 25/08/2016

Delivery in accordance with the announced deadline. Delivery tracking OK.

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Acheteur Vérifié

Published on 08/09/2016 à 00h00 following a purchase from 24/08/2016

But there is a big problem because the hooks slide on the bars with heavy pictures. The bracing does not happen. The friction cone (friction coefficient) is insufficient.

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Acheteur Vérifié

Published on 08/09/2016 à 00h00 following a purchase from 23/08/2016

I recommend, delivery on time, perfect products easy to install and use. Thank you.

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Acheteur Vérifié

Published on 07/09/2016 à 00h00 following a purchase from 22/08/2016

Delivery faster than expected. Prepared and packaged with care.

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Acheteur Vérifié

Published on 05/09/2016 à 00h00 following a purchase from 19/08/2016

Careful shipment. The number of fixing clips for a picture rail proved insufficient for my use, but the seller kindly agreed to send me 2 additional clips. Under these conditions, I recommend the site without reservation.

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Acheteur Vérifié

Published on 05/09/2016 à 00h00 following a purchase from 21/08/2016

Very positive feedback at all levels. I recommend.

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Acheteur Vérifié

Published on 04/09/2016 à 00h00 following a purchase from 03/08/2016

Perfect, very fast delivery 24h.

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Acheteur Vérifié

Published on 04/09/2016 à 00h00 following a purchase from 20/08/2016

Impeccable material and packaging. Fast delivery.

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Acheteur Vérifié

Published on 30/08/2016 à 00h00 following a purchase from 06/08/2016

Visit to the store during a trip to Paris before ordering: very well received. Order, delivery, material work: impeccable!

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Acheteur Vérifié

Published on 28/08/2016 à 00h00 following a purchase from 09/08/2016

Hello, as you can see, I am totally satisfied not only with your products but also with your services. However, I would like to suggest that the plastic supports for rails accept Molly plugs! I had to gently mill the said supports to install part of the picture rails with this type of plugs. Best regards. Daniel BARRAUD.

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Acheteur Vérifié

Published on 27/08/2016 à 00h00 following a purchase from 04/08/2016

First order, complete satisfaction. The tracking terms for GLS parcels are not very clear for international shipping, but the package arrived in 4 days (weekend included). Everything is installed! It's beautiful! Having equipped my professional space this way, I plan to do the same at home very soon. I hope there will be the possibility to be delivered internationally for 4m or even 6m rails. This always means fewer joints and aesthetically, it's great!

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Acheteur Vérifié

Published on 24/08/2016 à 00h00 following a purchase from 08/08/2016

Perfect xx.

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Acheteur Vérifié

Published on 23/08/2016 à 00h00 following a purchase from 08/08/2016

Following the receipt of a heavily damaged package, the customer service reaction was perfect. The picture rails are of very good quality and the finish is impeccable.

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Acheteur Vérifié

Published on 23/08/2016 à 00h00 following a purchase from 08/08/2016

We are disappointed with the material, it's just simple polystyrene, which we wanted to avoid, we thought the polymer was stiffer. For the rest, everything is okay, fast service, tracking +++, nothing to say.

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Acheteur Vérifié

Published on 22/08/2016 à 00h00 following a purchase from 13/07/2016

Delivery, packaging, and product perfect! Thank you Cimaises and +.

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Acheteur Vérifié

Published on 21/08/2016 à 00h00 following a purchase from 04/08/2016

The cornices we initially received did not match our order. We informed customer service who quickly (2 days) sent us the correct cornices! Very responsive customer service!

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Acheteur Vérifié

Published on 20/08/2016 à 00h00 following a purchase from 05/08/2016

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Acheteur Vérifié

Published on 19/08/2016 à 00h00 following a purchase from 03/08/2016

Very satisfied with the material. Small inconvenience at delivery due to the imprecision of the access location.

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Acheteur Vérifié

Published on 18/08/2016 à 00h00 following a purchase from 03/08/2016

Perfect, see product comment below.

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Acheteur Vérifié

Published on 17/08/2016 à 00h00 following a purchase from 30/07/2016

Finally, a merchant who keeps their promises!!! Regards ALASTRA Joseph.

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Acheteur Vérifié

Published on 15/08/2016 à 00h00 following a purchase from 27/07/2016

From ordering to delivery, a flawless service, astonishing speed, a customer service that listens, and to top it all off, appropriate and good quality material. I am very happy with this purchase. Rating 5/5.

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Acheteur Vérifié

Published on 13/08/2016 à 00h00 following a purchase from 29/07/2016

Material not yet installed. Simple but functional and easy to use.

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Acheteur Vérifié

Published on 13/08/2016 à 00h00 following a purchase from 25/07/2016

Excellent service.

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Acheteur Vérifié

Published on 12/08/2016 à 00h00 following a purchase from 27/07/2016

Nothing to report.

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Acheteur Vérifié

Published on 11/08/2016 à 00h00 following a purchase from 27/07/2016

2 out of 3 unpacked bulbs have broken edges or are cracked (but they work). I haven't unpacked the other 3, which are in reserve. Moreover, customer service and speed are great! I apologize: the tiny blockers were indeed delivered in the first order... the order preparer is not to blame. Thank you, I highly recommend this site, and I will surely place other orders.

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Acheteur Vérifié

Published on 09/08/2016 à 00h00 following a purchase from 25/07/2016

Delivery completed within 48 hours, receipt of the goods in good condition, delivery in accordance with the order, very good information by email and SMS about the order tracking from Cimaises and + and the carrier who, however, could not respect the delivery time slots due to traffic jams on the Lyon ring road.

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Acheteur Vérifié

Published on 09/08/2016 à 00h00 following a purchase from 25/07/2016

Responsiveness, good packaging, and delivery on time. Well done.

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Acheteur Vérifié

Published on 09/08/2016 à 00h00 following a purchase from 12/07/2016

Friendly staff doing their best for customer satisfaction, Paulmann rail system is aesthetic and discreet.

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Acheteur Vérifié

Published on 06/08/2016 à 00h00 following a purchase from 22/07/2016

In accordance with the order. Efficient. Fast. Professionals.

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