Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Although the delivery was delayed (72 hours) compared to the first announcement (supply issue), it was still correct. The customer service, the telephone reception is good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2016
Satisfied with the product; delivery on time but whimsical, no opinion on customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2016
Products conform, fast delivery and in good condition. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2016
Ultra-fast delivery in 48 hours, products meet our expectations, easy to install.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/12/2016
Good product, communication not very clear for automatic messages, review compatibility to have all characters printed correctly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2016
4.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2016
Good products with perfect rendering without the inconvenience of weight.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/11/2016
Problem during transport. The first package delivered was open and incomplete upon delivery but was immediately replaced by Cimaises et Plus.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2016
PRODUCT CORRESPONDING TO OUR SEARCH.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2016
I have not yet received my orders. I am therefore waiting to respond to you. I was well received at the store. Best regards. D. Fischesser.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2016
The product was received very quickly and, despite correct packaging, the fluorescent tube was damaged. The customer service I contacted replied within 24 hours and I received a new tube 48 hours later. Appreciable efficiency.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2016
Order placed on the site, a bit difficult to navigate but with some time, it works out.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2016
The package arrived bent, fortunately there was a wooden stick to prevent the picture rail from breaking. The wooden stick was still broken, we were close to a disaster!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/11/2016
Hello just a remark regarding the kit product. The instructions for fixing the picture rails indicate 4 to 5 clicks for 2m, there are 4m so logically you would need at least 8 and in the kit there are 2x3!! Same for the wire and hooks. This forces you to reorder and additional shipping costs. In conclusion, the kit should be better calibrated.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2016
Very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2016
SATISFIED WITH MY ORDER AND VERY HAPPY WITH CUSTOMER SERVICE.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2016
The first delivery could have been avoided, the package was damaged.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/10/2016
Articles okay but delivery failing because GLS is not a reliable carrier (3 missed appointments to be delivered). The invoice from Cimaises does not specify the number of kits purchased but only a total!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/10/2016
Well... I would just like to receive the little message to let me know that my order is ready, so I can come pick it up. It's been 2 weeks since I placed the order... Best regards, NC.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/10/2016
Hello, delivery time respected, packaging intact upon arrival but missing pack of 30 fixing clips that I received after complaint, best regards.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/09/2016
Hello, regarding the products total satisfaction, however, the carrier GLS zero points, definitely not to be recommended!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2016
Delivery announced on a Monday. Request to postpone for the next day. This was accepted. Unfortunately, no delivery. Information about the non-delivery was sent by email and I had to call a premium number to arrange a new delivery. Otherwise, great product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2016
No issues.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2016
Hello, I am satisfied with my last order; but my order from 06/11/14 No. 13774 was not top. When fixing the picture rails I noticed, a bit late, that the picture rails were not the same size and the clips were in short supply and their size was only valid for one series. Best regards, Elisabeth SIARD.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2016
The product corresponds exactly to what I wanted: very discreet and easy to use! Thank you very much, I highly recommend it!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/09/2016
ONE OF THE CORNICES WAS BROKEN, fortunately we had enough length left. Admittedly, the carrier jostled the box but the packaging has no protection (foam, bubble wrap, etc.) and the package has little chance of arriving in good condition given the fragility of the cornices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2016
Everything would have been perfect if your emails hadn't gone to my spam... It was only after 3 phone calls that your team told me I should have received an email(s)...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2016
I already have 5 long ones in place and I am very satisfied with the installation and setup, the use for frame supports is very satisfactory. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2016
Beautiful materials, well packaged and fast delivery, no problem.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2016
Fast delivery and well packaged. Effective adhesive rail. A bit skeptical at first about the hold of the entire rail and picture, but in the end it holds and the finish is discreet (well glued in the corner of the ceiling wall). Recommended for those who hesitate to drill.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2016
The GLS carrier is very good but since then they always send us emails to notify us of a delivery when we have nothing on order!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2016
Good material, thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2016
Nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2016
But there is a big problem because the hooks slide on the bars with heavy pictures. The bracing does not happen. The friction cone (friction coefficient) is insufficient.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2016
Delivery faster than expected. Prepared and packaged with care.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2016
Perfect xx.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2016
We are disappointed with the material, it's just simple polystyrene, which we wanted to avoid, we thought the polymer was stiffer. For the rest, everything is okay, fast service, tracking +++, nothing to say.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2016
The cornices we initially received did not match our order. We informed customer service who quickly (2 days) sent us the correct cornices! Very responsive customer service!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2016
4.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2016
Very satisfied with the material. Small inconvenience at delivery due to the imprecision of the access location.
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