Customer reviews of Cimaises-et-plus

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 4 086 published reviews
5 3 021 74% 4 706 17% 3 219 5% 2 62 2% 1 78 2%

Summary of reviews

Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2015
Fast delivery. Package well protected. Discreet and functional product. Delivery OK but not very flexible in terms of the carrier.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/05/2015
I ordered metal rails and received white lacquered rails!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2015
No screws for the fragile hooks.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2015
Fast delivery, merchandise in good condition.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/04/2015
Waiting for delivery due to order preparation issue, requested delivery to store, and delivered to home while I was absent, hence call for product pickup in store. Delayed delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2015
This is my 2nd purchase and I am very satisfied again! Serious, fast and items very well packaged.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2015
For the delivery, I had requested to be informed of the time of passage, this was not done. Fortunately, I was home when the delivery person came by. I did not have to deal with customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2015
A sure value and great professionalism, 'pro' items that give no trouble, in short, finally a store that has the right items in a spirit of total customer satisfaction! It's rare, but here it's really the case that I experienced! I thank them in passing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2015
Good product, fulfills its function as described on the site. Serious e-commerce merchant and fast delivery. I recommend it to you.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/03/2015
Fast delivery but the GLS service is deplorable!!! The merchandise is conforming and of quality!! Well packaged product. Thank you.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/03/2015
I received an email stating that the delivery person had come by but that there was no one at home; which is false. I therefore had to go to a relay to retrieve my product. It makes the 'doubtful' practice quite expensive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2015
I already gave it to you two or three days ago but here I am still satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2015
A bit long delays (due to the supplier), but very good follow-up by the collaborators.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2015
Good service. Good packaging. Material a bit light but corresponds well to its description.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2015
Too bad the delivery person is so unfriendly and unpleasant.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2015
Satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2015
Easy to install, to wire, clear explanations overall, good quality material with precise manufacturing and seems solid.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2015
Impeccable service, order delivered on time Quality material Highly recommended PS: however the 'give your opinion' is ---.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2015
Product delivered on time and product conforms to the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2015
Serious site. Indeed, despite a stock shortage, we were delivered within very reasonable timeframes.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2015
Quality of the material is okay, in accordance with the site's description. In case of issues or doubts... phone or email... quick and effective response.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/02/2015
Hello, product well received in perfect condition. A tutorial for the installation would have been a useful plus!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2015
Small error on the delivery name. Confusion between a quote requested earlier for the association 'Tout-Petits' and a personal order. Best regards, JH.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2015
Remember to take more fixing clips than indicated to ensure sturdiness. Otherwise, nothing to say. Fast delivery and everything is good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2015
Professional work, very serious, goods arrived in good condition, delivery time respected, nothing to say.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/01/2015
Very nice product, fine and discreet. Easy to install.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2015
Very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2015
Product conforms to our expectations. Problem with one of the wall lamps a few hours after use. Immediate replacement by customer service. Very efficient.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2014
Well, nothing else to say.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2014
Very correct material except for the white of the rail which is not white enough.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2014
Good site with the possibility to contact by phone for informed advice. Quality products, delivered in good packaging and on time.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/12/2014
The delivery is too slow. I had to stop the work to be restocked despite a message in the order.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/12/2014
Overall satisfied with the speed with which the order was processed, and the quality of the packaging.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/12/2014
While I am satisfied with the services of the company Cimaises-et-plus, I cannot say the same about the carrier GLS. Deadlines not respected, phone scam with pricing, delivery without information, handed over to neighbors without notice, no signed receipt, etc. If cimaises-et-plus wants to keep customers, it would do well to change delivery service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2014
Just installed. The paintings are not yet hung. It seems practical and simple at first glance.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2014
Nothing to say. Fast delivery. Products conform to my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2014
3.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2014
Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2014
Fast order and close service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/11/2014
I did not deal with customer service.
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