Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Very satisfied with the purchase in principle but unfortunately, the floor lamp does not suit my husband in its design and brightness. We will therefore return it, in its original packaging, as we received it, hoping that we will be well reimbursed. The rating is not great because you have to pay for the return (and a floor lamp is heavy!!!) so it's a shame for a site that sells online. I will not order from this site just for that.
Translated reviews
Response from Cimaises-et-plus
Hello Madam, I confirm to you, as indicated by email today, that you will be refunded for the item if you return it to us in good condition & in its original packaging. Regarding the return, indeed, we did not make a delivery error and therefore we cannot cover the return of your floor lamp. You can also bring the material back to the store, without shipping costs. Best regards, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2022
Products always top-notch to facilitate hanging.
Translated reviews
Response from Cimaises-et-plus
Thank you very much :)
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2022
Package arrived at the neighbor's and not notified!! lack of communication from the carrier. (DPD).
Translated reviews
Response from Cimaises-et-plus
Thank you for this feedback. We are sorry that the delivery did not go as well as expected. We will pass the information to DPD. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/11/2022
Perfect quality. A bit long delay.
Translated reviews
Response from Cimaises-et-plus
Thank you for your comment. We had a small temporary stockout, sorry for the few days of waiting time. Good afternoon. Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2022
Order received incomplete but responsiveness of the after-sales service so completely satisfied.
Translated reviews
Response from Cimaises-et-plus
Thank you very much!
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/10/2022
Half of the screws were missing in 1 out of 2 packages. For the small box inside the package 'packed with the greatest care'...!!
Translated reviews
Response from Cimaises-et-plus
Hello, Could you please specify how many screws you received? You should have received 200 pcs (two per attachment). In such a case, do not hesitate to call us or email us so that we can send you the missing products. Our apologies. I will send you an email shortly to address this issue. Best regards, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/10/2022
Satisfactory order.
Translated reviews
Response from Cimaises-et-plus
Thank you for your feedback!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2022
No prior call before delivery! Package placed in the technical cupboard of the building! Fortunately, the package is intact..
Translated reviews
Response from Cimaises-et-plus
Thank you for your comment! We apologize for these inadequate delivery conditions. We will forward this information to our carrier. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2022
Very fast delivery. Quality merchandise and easy to install.
Translated reviews
Response from Cimaises-et-plus
Thank you very much!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2022
There were problems with the delivery, as on the Ddp site I could not enter a collection point. I had to call them. I also encountered problems with the payment, I had to do it by phone with the store. Best regards. S.Gentet.
Translated reviews
Response from Cimaises-et-plus
Hello, We apologize for the issues encountered. Thank you for this feedback which will help us improve. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2022
In accordance with the order; fast delivery times, only the prices are a bit high, even for a regular customer.
Translated reviews
Response from Cimaises-et-plus
Thank you for your comment!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2022
Good reception of my package. Everything was in good condition.
Translated reviews
Response from Cimaises-et-plus
Thank you for this feedback, we are glad that the delivery went well!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2022
The product is perfect. Too bad for the delivery as it was not delivered on time and the delivery hours cannot be changed. We are notified in the morning for noon and the package is left in front of the door...
Translated reviews
Response from Cimaises-et-plus
Thank you for your feedback and sorry for the difficulties during delivery. Please note that of course, the delivery person should not leave a package in front of the door. We will pass the information to our sales representative at DPD. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2022
One flaw: it is impossible to turn off the spots other than by unplugging them.
Translated reviews
Response from Cimaises-et-plus
Hello, You can press the dimmer button for 3 seconds to turn off the spot. Best regards, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2022
Very good material, very professional after-sales service, serious company with a significant choice.
Translated reviews
Response from Cimaises-et-plus
Thank you very much for your comment! Have a nice day. Coralie P.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/09/2022
Product = Very good, Order preparation and shipping = Very good Delivery by the carrier "DPD" = Disappointing. 3 delivery delays in three days.
Translated reviews
Response from Cimaises-et-plus
Thank you for your comment, we are sorry that you had several delivery delays. We will pass this information on to our sales representative at DPD. Have a nice day,
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/09/2022
The cables in the kit detach too easily, those ordered as supplements are of better quality.
Translated reviews
Response from Cimaises-et-plus
Hello, The wires included in the ECO kit fit from one side of the rail and support 15 kg compared to 20 kg for the TWISTER wires you ordered separately. The TWISTER wires fit from underneath the rail by making a quarter turn and are then locked in the rail. What do you mean by "the wires detach easily"? Please feel free to contact our customer service if needed: [email protected] Best regards, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2022
Product as described and very easy to install! Fast delivery.
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/07/2022
Hello, Good packaging and well informed of the final delivery date. What would have been a plus is information between the order date and the delivery date. One of the products was out of stock or there was a manufacturing issue related to the material. Feedback following the manufacturer's consultation would have been interesting.
Translated reviews
Response from Cimaises-et-plus
Hello, Thank you for this feedback. We take note of your remark and indeed, we should have informed you. We apologize for this oversight. Wishing you an excellent day. Sincerely, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2022
A product just as I imagined it or almost.
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2022
-
Translated reviews
Response from Cimaises-et-plus
Thank you for your comment!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2022
Delivery could be improved. Great product!
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2022
Extremely fast delivery, however disappointed with the fixing clips, unlike other systems that are hooked into the bar and therefore cannot drop it in case of detachment, if they come loose the bar can fall. This happened to me because the museum is very old, and the walls are uneven which creates tensions in certain places that made the bar unclip. I had to drill holes and put in plugs and screws for security.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/07/2022
Unprotected panels in the delivery box, poorly packaged.
Translated reviews
Response from Cimaises-et-plus
Hello, You can send us photos by email in case of a damaged package during transport. If needed, don't hesitate. Also, if it's about micro scratches, you can easily hide them with a bit of filler and paint them with two coats of paint, which should solve your issue. We are sorry for this problem, we place a lot of importance on the preparation of packages. The panels are shipped in boxes specially made for them with reinforcements at the ends and cushioning (bubble wrap) if necessary. Best regards, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2022
Impeccable product! The delivery was fast, but the delivery person should avoid letting the customer see the contents of their load and prepare their package beforehand. There is reason to be concerned otherwise.
Translated reviews
Response from Cimaises-et-plus
Hello, Thank you very much for your comment! Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2022
In accordance with the order, the baseboards are really very beautiful.
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2022
The picture rails were narrower than expected and the hanging systems were reduced in number. Otherwise, the delivery system was very efficient.
Translated reviews
Response from Cimaises-et-plus
Hello, The dimensions of the CLASSIC PLUS rail are specified on the product sheet and you can download the technical sheet with the dimensions. Furthermore, you ordered 20 rods and 30 hooks, I do not understand your remark about the fact that the hanging systems are reduced in number. Don't hesitate to tell us more by email. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/07/2022
I hate being harassed to give my opinion for a trifle.
Translated reviews
Response from Cimaises-et-plus
Hello Sir, We only send one email (automatic) within 15 days after each order. It seems natural to us to allow our customers to share their shopping experience, but there is of course no obligation to do so. We are sorry that this bothered you. Best regards, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2022
Okay.
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2022
Very positive purchase! I will recommend the sequel on this serious site! But if in the Loire, DPD carrier without respect.
Translated reviews
Response from Cimaises-et-plus
Thank you for your feedback :) We are sorry to learn that you had to deal with a delivery person who is not serious. Don't hesitate to tell us more so that we can pass the information on to the carrier. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2022
The picture rails took a long time to be delivered, apparently due to a manufacturing problem. But both products, picture rails and decofix glue are perfect. The customer service is courteous and precise. Thank you.
Translated reviews
Response from Cimaises-et-plus
Thank you madam for this feedback! Have a nice day.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2022
Thank you for the customer service. Fast delivery and good listening. I recommend. See you soon.
Translated reviews
Response from Cimaises-et-plus
Thank you very much!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2022
Fast service, products meet my expectations. I recommend!
Translated reviews
Response from Cimaises-et-plus
Thank you very much, we are delighted to know you are satisfied!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2022
Disappointing delivery by DPD: the delivery person was in a hurry, handed me the package without even giving me time to read the delivery note (I wanted to check the contents), and left the moment the package was in front of me.
Translated reviews
Response from Cimaises-et-plus
Hello, We are sorry that the delivery did not go as smoothly as possible. We will inform our sales representative at DPD during her next visit. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2022
The delivery took a bit longer than expected, but everything arrived well.
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/06/2022
Very good material, sturdy and elegant. The delivery did not meet expectations. I requested and paid more than 15 euros for home delivery. The 2-meter package ended up at a pickup point even before the first presentation. It's a shame...
Translated reviews
Response from Cimaises-et-plus
Hello, Thank you for your comment and sorry for the issue during your delivery. We will pass this information on to the carrier. Regarding the delivery cost, these fees are largely related to the size of the packages which are 200 cm, they are 12.90 euros (for individuals) and free for purchases over 139 euros. With our apologies. Best regards, Coralie P.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/06/2022
Unsatisfactory delivery by DPD France, on all points: date not respected twice, late communication of the time slot, and delivery not within the time slot. And the delivery person tried not to deliver to my home but to a nearby convenience store.
Translated reviews
Response from Cimaises-et-plus
We are sorry to hear that your delivery was difficult. In case of problems, we can be reached at 01 40 58 1170 and can assist you with the carrier. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/05/2022
Quality products. Despite a few missing fixings and hooks upon delivery, the responsiveness is exemplary as the supplement was made less than 24 hours after my call.
Translated reviews
Response from Cimaises-et-plus
Thank you very much for this feedback :)
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2022
-
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2022
Perfect products. Delivery was laborious... I was notified by the post via a text message that the package could be picked up on a Saturday morning at 11:30, while their offices close at 12:00...
Translated reviews
Response from Cimaises-et-plus
Thank you for your feedback & sorry for the message from the Post. Have a nice day. Coralie P.
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 