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A
Rating: 5 out of 5
Order quickly prepared and very fast delivery the next morning.
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Customer reviews of Cimaises-et-plus
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 4 086 published reviews
Summary of reviews
Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Product compliant. Short deadlines.
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A
Rating: 5 out of 5
Very fast delivery times, good value for money.
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A
Rating: 5 out of 5
Fast and efficient service.
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A
Rating: 5 out of 5
Perfect, nothing to say, the customer service in particular was excellent.
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A
Rating: 5 out of 5
PERFECT.
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A
Rating: 5 out of 5
5.
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A
Rating: 5 out of 5
Fast delivery. Items matching our expectations.
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A
Rating: 5 out of 5
Really well done... excellent customer relationship; very good follow-up from the order to preparation to shipping. ...I would definitely recommend them!!
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A
Rating: 5 out of 5
Fast delivery and in accordance with the order, the items were well packaged. nothing to complain about.
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A
Rating: 5 out of 5
Second order and everything is still going well. Fast and compliant delivery, very good packaging, products well packed with instructions. I had forgotten some small accessories and customer service found a solution for me to avoid paying too much shipping fees. If only everyone could be like them ...
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A
Rating: 5 out of 5
For a first order, I am very satisfied with the delivery times as well as the products. A big thank you.
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A
Rating: 2 out of 5
This request for feedback comes at a very good time because I was going to write to you for a complaint as I don't have the space, I will do it by email, hoping that I won't have too much trouble finding your contact details.
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A
Rating: 5 out of 5
With little experience, I was very well advised for my order of materials for my photographic exhibition. The material is of good quality and delivery was very fast. Thank you.
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A
Rating: 3 out of 5
Hello, regarding my purchase, a disappointment, the device does not have a switch, which forces a continuous connection, with the general switch and does not allow the choice to turn it on independently of the rest ...
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
Super fast delivery and impeccable material.
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A
Rating: 5 out of 5
For a first try, I am very satisfied. Whether in terms of delivery speed, competitive prices, and quality of the item.
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A
Rating: 5 out of 5
Nothing to report.
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A
Rating: 3 out of 5
Delivery by GLS is still as bad, even when paying the extra for tracking (only they charge for that!) appointment set by the website, delivery made two days before the scheduled date, lucky that the concierge was able to retrieve the package. Otherwise, the products are still as good, I just regret that since my previous order the accessories are no longer sold individually but in packs of 5.
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A
Rating: 3 out of 5
The delivery was very complicated, the two addresses, the billing address and the delivery address were unfortunately mixed up, the products ended up at the wrong address with the wrong name..
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A
Rating: 3 out of 5
Fast delivery but one rail was damaged. No assembly instructions in the package. Product conforms to the description, they should offer aluminum-colored end caps instead of gray. If you want the rails to be really against the ceiling, avoid the small model because it is impossible to drill so close to the ceiling. Use self-locking hooks, the simple model is difficult to tighten and tends to slip.
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Rating: 3 out of 5
Nothing to complain about from Cimaise&+. Super fast delivery, items well packaged and well protected. However, big red flag for the GLS delivery person who delivers ALL his packages destined for my village to the same person in the center of the town. This person is neither a post office nor a relay point.
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A
Rating: 5 out of 5
Very practical and discreet. Conforms to my expectations.
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A
Rating: 5 out of 5
Conforms to the order.
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A
Rating: 5 out of 5
Material and delivery impeccable. Thank you.
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A
Rating: 2 out of 5
The delivery service notifies you by SMS but does not respect the time slot at all. First SMS: delivery Wed 11/2pm, day of delivery 10am: received SMS delivery Thursday 11/2pm and finally delivery made at 5:30pm. The site to change the delivery is useless, you can no longer request delivery to a relay point in case of unavailability. As for the item, I must admit I was very disappointed with the quality, based on the photo it seemed to me that I would receive a more finished product.
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A
Rating: 5 out of 5
Nothing to complain about! A well-designed site that allows you to not forget anything when ordering. Delivery on time.
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A
Rating: 5 out of 5
Everything is perfect.
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A
Rating: 3 out of 5
As the company credit card payment was refused, we had to pay by bank transfer and since it was urgent, the processing time was longer. Not seeing the processing done, I had to call to speed it up. The person I spoke to did indeed do what was necessary to expedite the shipment and I received the items in a very short time.
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Rating: 5 out of 5
All good.
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Rating: 3 out of 5
Satisfaction except for the lack of information on the site regarding the necessity to use an adapter (even when using the package proposed by the site). Hence the necessity of a second order with significant shipping costs.. VL.
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A
Rating: 5 out of 5
Delivery in 3 days, products conforming and of quality, correct prices, nothing to complain about. Business as we like it.
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A
Rating: 5 out of 5
OK.
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A
Rating: 5 out of 5
Great!
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A
Rating: 5 out of 5
Very pretty and very easy to install.
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 3 out of 5
The package was not complete. The screws and plugs were missing. Very well received on the phone for my complaint, I received the missing items the next day.
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Rating: 3 out of 5
GLS is inconvenient, does not follow customer requests and is also perfectly unpleasant when you call them.
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Rating: 3 out of 5
Everything went well. I have appreciated the merchandise for several years. However, for the delivery, my package went to Ariège and was therefore delivered with a lot of delay compared to what had been announced. No apology from the carrier contacted by phone. And it was by phone that I learned that my package had taken a wrong route.
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