Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Fast shipping, compliant item, just the shipping costs a bit expensive
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2023
Respect for the delivery time
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Response from Cimaises-et-plus
Thank you very much for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2023
Perfect
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2023
Well-packaged parcel and very fast delivery.
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2023
A very good customer service and quality products.
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Response from Cimaises-et-plus
Thank you very much for your comment!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/07/2023
Did not receive the right product!
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Response from Cimaises-et-plus
Hello Sir, Have you contacted us regarding this issue so that we can resolve it? I cannot find any request from you. I will contact you by email in the morning. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2023
I had already ordered picture rails and perlon threads which I was satisfied with and to complete, I ordered perlon thread again to hang some additional small frames. Easy ordering and quick receipt.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2023
No particular difficulty in choosing and ordering.
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2023
Very good, impeccable service, careful and attentive. I recommend!
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2023
Hello, I had ordered a set of black elements (picture rails and cables) and unfortunately the cables received are steel colored... Without this error and the 2 days of delivery delay due to the carrier's (DPD) procrastination, the rating would have been perfect because the material received is of excellent quality. TB
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Response from Cimaises-et-plus
Hello, Thank you for your comment. After verification, you ordered the cables in gray. However, we can change them for you. I will contact you by email regarding this. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/07/2023
Too important as a spotlight, so difficult to hide behind an object and the light is too weak. I put two on the same piece of furniture to illuminate the same painting (1.10 x 1.00). If I had kept the boxes, I would have returned them to you. Too bad. Thank you anyway.
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Response from Cimaises-et-plus
Hello, Thank you for your feedback. Indeed, without the box, we unfortunately cannot take back the items. These spots are not designed to be hidden behind an object. The power and dimensions are indicated in the technical sheet available on the product page. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2023
Great prices! Very complete pack! Delivery in 1 day! Highly recommend
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2023
very good
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2023
Excellent quality product. Fast delivery and absolutely perfect packaging. Easy installation and superb result.
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Response from Cimaises-et-plus
A big thank you for your feedback, we are delighted to know you are satisfied :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2023
this system is great
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Response from Cimaises-et-plus
Thank you very much for your feedback!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2023
very good.
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2023
Very good, nothing to say.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2023
Quality product and delivered quickly
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2023
Quality products and conforming to the description and photos. Fast and careful delivery. I recommend!
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2023
Fast delivery, well-protected products. 2 orders placed and still very satisfied. Will it be possible one day to have 3m rails delivered? That would be nice......
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2023
Fast delivery, order meets my expectations.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2023
Always a good shopping experience, delivery is fast and the product matches the description. I am informed of stock shortages and the tracking of my delivery. Perfect.
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Response from Cimaises-et-plus
Thank you very much for this feedback! We are delighted to know you are satisfied :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2023
Not installed yet
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Response from Cimaises-et-plus
Thank you for your review :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2023
I ordered the wrong product. The employee noticed that something was wrong and called me. He adjusted the order and sent me the corresponding products. Wonderful!
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Response from Cimaises-et-plus
A big thank you for this feedback! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/06/2023
Good products, responsive customer service, fast delivery. I have placed several orders with them and it always goes well. One downside, the price...
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Response from Cimaises-et-plus
Thank you very much for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2023
Clear site, shipping within reasonable time, careful packaging.
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Response from Cimaises-et-plus
Thank you for your feedback! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2023
Perfect in every way
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2023
As expected
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Response from Cimaises-et-plus
Thank you for your comment! Have a nice day. The Cimaises & Plus team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2023
Clear information, simple and easy navigation
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2023
Nothing to report, perfect
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2023
Perfect, speed and quality of the product. I recommend.
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Response from Cimaises-et-plus
Thank you very much!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2023
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2023
Nothing to report. Very good, impeccable service, careful and attentive.
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Response from Cimaises-et-plus
Thank you very much for your comment :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2023
Wide range of products. Unfortunately, the announced delivery times were not respected.
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Response from Cimaises-et-plus
Hello, After checking, your package was shipped on time (the day after your order) but the carrier took 10 days to deliver it to the pickup point (after investigation, they had lost it and then found it). Our apologies for this problem. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2023
Easy navigation
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Response from Cimaises-et-plus
Thank you for your comment!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2023
Products conform to the description and very fast shipping, I recommend!
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Response from Cimaises-et-plus
Hello, A big thank you for your comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2023
Excellent product. The white baguette is perfect, and integrates elegantly into the decor, easy hanging, and PLUS I CAN MODIFY OR MOVE THE HANGINGS WITHOUT MAKING HOLES IN MY NEW PAINTINGS!
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Response from Cimaises-et-plus
A big thank you for your comment!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2023
The first product did not suit me. Return without issues and refund in less than a week. New product perfect (it was my mistake).
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Response from Cimaises-et-plus
Thank you very much for your comment! Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2023
Excellent system. Competitive prices. Fast delivery.
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Response from Cimaises-et-plus
Thank you very much!
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