Customer reviews of Cimaises-et-plus

9,2 /10

Based on 4 086 published reviews

5 3 021 74% 4 706 17% 3 219 5% 2 62 2% 1 78 2%

Summary of reviews

Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié

Published on 25/09/2021 à 00h00 following a purchase from 14/09/2021

Very good. A quick fix for an oversight: I was very satisfied.

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Acheteur Vérifié

Published on 24/09/2021 à 00h00 following a purchase from 12/09/2021

Package in 'bulk' in the truck, but well packaged, so no damage. Good quality product and excellent finish. Small downside, difficult surface to paint.

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Acheteur Vérifié

Published on 24/09/2021 à 00h00 following a purchase from 14/09/2021

VERY GOOD.

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Acheteur Vérifié

Published on 24/09/2021 à 00h00 following a purchase from 13/09/2021

DPD delivery leaves much to be desired (cancellation of delivery at the last moment without any reason mentioned, this is not the first time...). For the rest, it's perfect.

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Response from Cimaises-et-plus Published on 27/09/2021

Thank you for your comment & sorry for the delivery cancellation. We will forward your message to our sales representative at DPD. Have a nice day, Coralie P.

Acheteur Vérifié

Published on 23/09/2021 à 00h00 following a purchase from 10/09/2021

Top.

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Response from Cimaises-et-plus Published on 26/09/2021

Thank you!!

Acheteur Vérifié

Published on 23/09/2021 à 00h00 following a purchase from 08/09/2021

We have already ordered from you, and we recommend because we are very satisfied and we will recommend again later.

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Response from Cimaises-et-plus Published on 26/09/2021

Thank you very much for your comment! Looking forward to seeing you again on the site :) Have a nice day, Coralie P.

Acheteur Vérifié

Published on 22/09/2021 à 00h00 following a purchase from 07/09/2021

Very fast delivery.

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Acheteur Vérifié

Published on 22/09/2021 à 00h00 following a purchase from 09/09/2021

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Acheteur Vérifié

Published on 22/09/2021 à 00h00 following a purchase from 01/09/2021

I have been sourcing from Cimaise and more for a long time: top products, thoughtful advice, attentive customer service. It's really so pleasant. Thank you!

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Response from Cimaises-et-plus Published on 25/09/2021

Hello, Thank you for your trust & loyalty :) We are happy to know you are satisfied with our services! Have a nice day, Coralie P.

Acheteur Vérifié

Published on 21/09/2021 à 00h00 following a purchase from 05/09/2021

Perfect.

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Response from Cimaises-et-plus Published on 24/09/2021

Thank you!

Acheteur Vérifié

Published on 17/09/2021 à 00h00 following a purchase from 24/08/2021

Item received on time and as described, the quality is very good and the ease of setup is great.

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Response from Cimaises-et-plus Published on 20/09/2021

Thank you for your comment :) Have a nice day, Coralie P.

Acheteur Vérifié

Published on 14/09/2021 à 00h00 following a purchase from 27/08/2021

Perfect but you could have provided the appropriate screws and plugs. Or at least give the indications and advice.

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Response from Cimaises-et-plus Published on 17/09/2021

Hello, The screws and plugs can be ordered as an option (they are not suitable for all types of materials, which is why they are not mandatory). Best regards, Coralie P.

Acheteur Vérifié

Published on 13/09/2021 à 00h00 following a purchase from 02/09/2021

Professionalism and responsiveness for high-end material.

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Response from Cimaises-et-plus Published on 16/09/2021

Thank you very much for your comment :)

Acheteur Vérifié

Published on 13/09/2021 à 00h00 following a purchase from 31/08/2021

The product is in accordance with the order. Even though we had a missing item in our order, the customer service is TOP and super responsive (24-hour delivery included).

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Response from Cimaises-et-plus Published on 16/09/2021

A big thank you for your comment! We are delighted to know you are satisfied :) Have a nice day, Coralie P.

Acheteur Vérifié

Published on 13/09/2021 à 00h00 following a purchase from 02/09/2021

The subcontractor responsible for this delivery (DPD) did not do a good job. Rescheduling the appointment by the carrier announced on the same day by SMS. Difficulty in setting a new delivery appointment. Package probably arrived by a subcontractor's provider (truck and unidentified DPD agent).

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Response from Cimaises-et-plus Published on 16/09/2021

Hello, We are sorry for this inconvenience during your delivery. We will pass the information to the carrier. Best regards, Coralie P.

Acheteur Vérifié

Published on 11/09/2021 à 00h00 following a purchase from 01/09/2021

Super fast and well protected!

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Response from Cimaises-et-plus Published on 14/09/2021

Thank you!!

Acheteur Vérifié

Published on 09/09/2021 à 00h00 following a purchase from 19/08/2021

Satisfied with my experience.

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Response from Cimaises-et-plus Published on 12/09/2021

Thank you for your feedback :) Have a nice day, Coralie P.

Acheteur Vérifié

Published on 04/09/2021 à 00h00 following a purchase from 24/08/2021

Superb product and very good advice, I highly recommend this store.

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Response from Cimaises-et-plus Published on 07/09/2021

A big thank you for your comment!

Acheteur Vérifié

Published on 03/09/2021 à 00h00 following a purchase from 23/08/2021

Impeccable, as usual!

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Response from Cimaises-et-plus Published on 06/09/2021

Thank you very much!

Acheteur Vérifié

Published on 03/09/2021 à 00h00 following a purchase from 24/08/2021

Top-notch!

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Response from Cimaises-et-plus Published on 06/09/2021

Thank you!

Acheteur Vérifié

Published on 03/09/2021 à 00h00 following a purchase from 23/08/2021

Perfect.

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Response from Cimaises-et-plus Published on 06/09/2021

Thank you!

Acheteur Vérifié

Published on 02/09/2021 à 00h00 following a purchase from 10/08/2021

Order delivered very quickly. A downside on the price of the products.

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Acheteur Vérifié

Published on 02/09/2021 à 00h00 following a purchase from 21/08/2021

Impeccable content (quality products, complete, well packaged individually). Delivery facilitated by the possibility of changing the date. Downside: the package was forced open from the bottom to see the contents (common practice); I suggest putting adhesive tape on the ends as well.

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Response from Cimaises-et-plus Published on 05/09/2021

Hello, Thank you for your comment! I will pass the information to our logistics team regarding the ends. Have a nice day, Coralie P.

Acheteur Vérifié

Published on 01/09/2021 à 00h00 following a purchase from 19/08/2021

Products conform and fast delivery despite a mix-up with the pickup point.

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Acheteur Vérifié

Published on 30/08/2021 à 00h00 following a purchase from 19/08/2021

Product corresponding to the order, fast and efficient service and delivery.

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Response from Cimaises-et-plus Published on 02/09/2021

Thank you!

Acheteur Vérifié

Published on 29/08/2021 à 00h00 following a purchase from 12/08/2021

Product in line with expectations. Smooth delivery.

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Acheteur Vérifié

Published on 29/08/2021 à 00h00 following a purchase from 18/08/2021

Top notch!

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Response from Cimaises-et-plus Published on 01/09/2021

Thank you!

Acheteur Vérifié

Published on 29/08/2021 à 00h00 following a purchase from 05/08/2021

Excellent products, with a slight delivery issue, remarkably handled by customer service, attentive and particularly responsive. Well done!

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Response from Cimaises-et-plus Published on 01/09/2021

Thank you very much for your comment! Have a nice day, Coralie P. Cimaises & Plus

Acheteur Vérifié

Published on 27/08/2021 à 00h00 following a purchase from 15/08/2021

Everything went very well and the products are of good quality. Let's see over time now.

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Acheteur Vérifié

Published on 26/08/2021 à 00h00 following a purchase from 13/08/2021

I cannot give my opinion, as I have not yet received the material, normally on 31/08 at the same time, if you could give me a delivery date, I would be delighted. Thank you.

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Acheteur Vérifié

Published on 23/08/2021 à 00h00 following a purchase from 10/08/2021

Fast, well packaged, and good quality product.

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Acheteur Vérifié

Published on 22/08/2021 à 00h00 following a purchase from 11/08/2021

Order delivered very quickly; the next day, the products are in stock which is not always the case on many sites. Very easy click rail system to install, 6 holes to position with the template provided, you drill, screw, and clip.

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Acheteur Vérifié

Published on 21/08/2021 à 00h00 following a purchase from 06/08/2021

Choice, quality, and speed in shipping.

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Acheteur Vérifié

Published on 19/08/2021 à 00h00 following a purchase from 08/08/2021

Nothing to complain about, fast and well-packaged delivery.

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Acheteur Vérifié

Published on 16/08/2021 à 00h00 following a purchase from 03/08/2021

Received very quickly. Perfect packaging.

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Acheteur Vérifié

Published on 13/08/2021 à 00h00 following a purchase from 29/07/2021

5/5.

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Response from Cimaises-et-plus Published on 16/08/2021

Thank you!

Acheteur Vérifié

Published on 13/08/2021 à 00h00 following a purchase from 03/08/2021

Very good product...

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Acheteur Vérifié

Published on 10/08/2021 à 00h00 following a purchase from 29/07/2021

Everything is perfect. N.M.

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Response from Cimaises-et-plus Published on 13/08/2021

Thank you!

Acheteur Vérifié

Published on 10/08/2021 à 00h00 following a purchase from 13/07/2021

Fast and careful delivery.

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Response from Cimaises-et-plus Published on 13/08/2021

Thank you!

Acheteur Vérifié

Published on 09/08/2021 à 00h00 following a purchase from 28/07/2021

The products are perfect, the seller is quick in preparation. The only issue is the carrier who only delivers when he has a full truck because he always delays the delivery saying he doesn't have all the information. It's a shame that the delivery does not match the seller's speed.

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Response from Cimaises-et-plus Published on 12/08/2021

Hello Madam, Thank you for your comment, we will report your delivery issue to the carrier. Unfortunately, during the summer period, we sometimes have some issues of this type (resorting to temporary carriers). With all our apologies. Best regards, Coralie P.