Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Good, the items match the description, quality products. Downside on the delivery, paid 6.90 euros for a Colissimo delivery and received my order in a simple tracked letter!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2020
Hello, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
Perfect.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
Perfect, I recommend.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Perfect, quality material and fast delivery. However, no instructions or assembly advice, for DIY novices, it must not be obvious!
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Response from Cimaises-et-plus
Thank you for your comment and sorry for the missing instructions. Have a nice day, Best regards, Coralie P
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2020
Good company, after ordering quickly dispatched, quickly delivered. Goods conform and of excellent quality. To recommend and recommend. DG.
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Response from Cimaises-et-plus
A big thank you for your comment! Have a very nice day. Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2020
Everything went as planned.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2020
Hello, the positives: merchandise very well packaged and protected / the fixing system is discreet / customer service responds quickly by email. The negatives: The delivery scheduled for 22/09 was delayed by 1 week, to 28/09. The carrier did not inform us of this delay, which is a pity because I had scheduled the installation of this protection on 23/09. Suggestion: would it be possible to offer several hole spacing options? Thank you, Catherine POIRRIER.
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Response from Cimaises-et-plus
Hello Madam, A big thank you for your comment and sorry for the delay during delivery, I will inquire to find out what happened. I take good note of your suggestion, I think the holes are standard but I will ask if this is possible. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
Everything is perfect.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
Nothing to say, fast / extra packaging.
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Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
Fast delivery and products meet my expectations. What more could you ask for?
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Response from Cimaises-et-plus
Thank you very much :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2020
The speed of processing the order and delivery is impressive (ordered on Sunday and received the order on Tuesday). Very well designed packaging.
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Response from Cimaises-et-plus
A big thank you for your comment :) I wish you a nice day. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2020
Excellent quality of the products I received. A customer service I dealt with several times before ordering online, and who always advised me well. The goods are transported in a very reinforced box perfectly protecting the contents. The rails are easy to install: for concrete I used the supplied plugs and for hollow walls, expansion Molly plugs. For a rail flush with the ceiling, you need to choose the click rail pro (ease of drilling).
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Response from Cimaises-et-plus
Hello Sir, Thank you very much for your pleasant comment to read and your detailed remarks :) I wish you an excellent day. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2020
Quality, speed, advice... Ki.
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Response from Cimaises-et-plus
Thank you :) !
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2020
Item shipped on the same day as the order. Information and delivery from the carrier very fast.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2020
Products conform, fast delivery. Nothing to report.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2020
Very good communication from customer service for optimal service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2020
The material used is a bit light compared to the old picture rails.
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Response from Cimaises-et-plus
Thank you for your comment! The rails are made of aluminum but are still very resistant (up to 100 kg per meter). Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2020
Fast delivery, excellent packaging, conforms to the ordered product.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2020
Everything is perfect, thank you.
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2020
Fast delivery.
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2020
Fast and efficient tracking and shipping, quality material. Perfect.
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Response from Cimaises-et-plus
Thank you for your comment :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2020
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2020
Perfect packaging, timely delivery, material conforms to expectations for a very reasonable price.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/09/2020
Deplorable delivery conditions for such a small package... And on top of that, we get yelled at on the phone when we call to find out where the package is, with threats to cancel the order...
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Response from Cimaises-et-plus
Hello Sir, We are sorry for the delivery problem you encountered. You did not wish to give us your mobile number which is essential to track your package and that is why we suggested canceling your order. Let's not forget that your two previous orders went well... Have a nice day, The Cimaises & Plus Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2020
TB.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2020
Fast delivery and product conforms to the description.
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Response from Cimaises-et-plus
Thank you !!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2020
Impeccable delivery. Products exactly as I expected. Installation is easy and the explanations are clear. The result is very satisfactory. It's a flawless performance.
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Response from Cimaises-et-plus
Thank you very much for your comment! Wishing you a pleasant day. Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2020
Super friendly customer service, fast delivery, ultra-simple material to install.
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Response from Cimaises-et-plus
Thank you very much for your comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
Perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2020
Material at a reasonable price for the quality.
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Response from Cimaises-et-plus
Thank you for your comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2020
Fast delivery. Expensive product but very good quality, easy to install with a clean finish. Phone assembly advice was unconvincing.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2020
The delivery was very fast.
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2020
Impeccable.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2020
Very pleasant and competent customer service.
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Response from Cimaises-et-plus
Thank you :) !
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
Fast delivery and impeccable picture rails.
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2020
24H delay! Wonderful.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
Impressed by the efficiency of the delivery (Belgium).
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Response from Cimaises-et-plus
Thank you for this comment :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2020
Delivered on time, packaging and product perfect in one word: Great service, thank you.
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Response from Cimaises-et-plus
Thank you very much! Best regards, Coralie P.
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