Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Sorry! I haven't had the time to open the package yet. I will take care of it in 2 to 3 weeks. The customer service that allowed me to ask a question was nice. I can answer you about the items, as I had already ordered them a little over a year ago.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2020
Purchase of Orac product, simplicity on the site for ordering. Very good customer contact, always a person online. Delivery by GLS lacks information from them about the delay. But reception ok, well cared for package. Nothing to report, very good products, very good merchant. Pleasant welcome on site for the realization of a quote. I recommend!
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Response from Cimaises-et-plus
Hello Sir, A big thank you for your comment! For the delivery, it should have been another carrier (TNT or FRANCE EXPRESS) because we have not worked with GLS for two years. To save time, we sent your package directly from the depot, the carrier is required to contact you to give you the delivery day and time slot morning or afternoon... I am sorry if there was a shortcoming on that side. Thank you for this feedback anyway and have a nice day, Coralie
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2020
4.00/5.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2020
RAS Efficiency, speed, articles +++ Well done.
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Response from Cimaises-et-plus
Thank you very much! Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2020
PERFECT.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2020
Excellent product delivered extremely quickly despite the health situation. I recommend this seller.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
Very satisfied.
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Response from Cimaises-et-plus
A big thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
Fast efficient product perfect.
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Response from Cimaises-et-plus
Thank you!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
Top material, delivery on time, perfect!
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Response from Cimaises-et-plus
Thank you!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2020
Quick reception of quality components ready to be installed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
Good material corresponds well to the documentation seen on the site. Easy installation very aesthetic.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
Product conforms to my expectations, fast delivery, very satisfied.
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Response from Cimaises-et-plus
Thank you very much for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
Item in good condition and delivered quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
Everything is very good thank you!
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2020
Satisfied with the product and the customer service very good responsiveness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2020
Always perfect delay and product expensive but impeccable. Perfection has a price.
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Response from Cimaises-et-plus
Hello, A big thank you for your comment! Have a nice day, Best regards, Coralie P.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2020
A gap of 1 cm with the cornices.
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Response from Cimaises-et-plus
Hello, First of all thank you for taking the time to leave us a review/rating. A gap of 1 cm with which cornices? another model that you had already installed? If so, the products are not standard, if you bought other cornices elsewhere, you need to ensure in advance that the connection can be made as best as possible (the technical sheets provided on each item can help you with this, you can also order a sample). Best regards, Coralie P
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Professional site, attentive staff and good advice.
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Response from Cimaises-et-plus
Thank you very much for your comment :) ! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
Delighted with the delivery, the product, and the result once installed and painted. The quality of the product is appreciated. I recommend Cimaise & +.
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Response from Cimaises-et-plus
A big thank you for your comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2020
The prices are very interesting. The delivery is very fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
I encountered no problems with the order and delivery. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
Second order, still satisfied with the products and the speed of their availability.
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Response from Cimaises-et-plus
A big thank you for your comment, we are delighted that the products and service provide you with full satisfaction :) Best regards, The Cimaises & Plus Team
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/04/2020
Ordering piece by piece is very expensive. The site does not offer complete packs (rails, hooks, wires, screws, etc.) which can easily be found on Amazon. Delivery times are long and the availability of customer service is quite low, all for a high price.
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Response from Cimaises-et-plus
Hello Sir, First of all, thank you for taking the time to leave us a comment. For your information, we offer all-inclusive boxes in both economic and premium versions, which are the first category of items on our site under the CIMAISES menu. Also, our small team has remained active throughout the confinement, although we had to reorganize due to current events (teleworking/reduced staff presence at the same time), which has had some consequences on the availability of our team by phone, and we regret that this has impacted you. Regarding the delay, our carrier DPD maintained its activity throughout the confinement but also had to reorganize, and indeed, locally the delays may have been longer, and we are sorry for that. Best regards, The Cimaises & Plus Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2020
Order preparation and delivery ultra-fast in 24 hours. Products conforming and of very good quality.
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Response from Cimaises-et-plus
Thank you very much for your comment!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2020
I rated the delivery 4 stars, which was fast, but the box was damaged and could have crushed or broken something. It didn't happen, but still. I rated the merchandise 5 stars because everything is perfect, nothing was missing from the many items ordered, everything was impeccable. I didn't have to deal with customer service, but given the site and how the order and delivery went overall, I rated it 4 stars.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2020
Delivery fees are high compared to competitors.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2020
Everything meets my expectations. It's very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
Everything is perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2020
Quality products, easy to install but the price is high.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
Very good product. Fast delivery and well-protected product.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2020
Great service. Fast and efficient. During the confinement period, it's remarkable.
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Response from Cimaises-et-plus
Thank you very much for your comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
Delivery and packaging, TOP. Very good product, also easy and quick to install. In short, everything is for the best.. MARTIN Roland.
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Response from Cimaises-et-plus
Thank you very much for your comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2020
First order not received (probably related to delivery difficulties in the Covid19 context), returned without difficulty following my follow-up.
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Response from Cimaises-et-plus
Hello, Sorry for the initial issue & thank you for your comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2020
Order and delivery in record time, all during the confinement period. The products were sent in very sturdy packaging. A big congratulations to the whole team.
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Response from Cimaises-et-plus
Hello Sir, A big thank you for your comment which is a pleasure to read! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2020
Ordered on Sunday, delivered Tuesday morning at 8:30 am during the confinement period, hats off!
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Response from Cimaises-et-plus
Thank you for the comment :) Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
5/5.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Very serious company, impeccable packaging, very fast delivery (less than 3 days) and high-end merchandise. Really, I can't give anything other than 5 stars.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2020
Very easy to install and beautiful item.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2020
Very good product, received quickly with a pleasant and accommodating person on the phone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
Extremely fast and well-organized delivery. The merchandise was shipped the day after my order. Products conform to the description. Perfect!
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