Customer reviews of Cimaises-et-plus

9,2 /10

Based on 4 086 published reviews

5 3 021 74% 4 706 17% 3 219 5% 2 62 2% 1 78 2%

Summary of reviews

Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié

Published on 13/02/2020 à 00h00 following a purchase from 02/02/2020

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Acheteur Vérifié

Published on 10/02/2020 à 00h00 following a purchase from 29/01/2020

The team really took the time to answer my questions. A very useful service.

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Response from Cimaises-et-plus Published on 13/02/2020

Hello Madam, We sincerely thank you for your comment! Have a nice day, The Cimaises & Plus Team

Acheteur Vérifié

Published on 10/02/2020 à 00h00 following a purchase from 29/01/2020

Everything was perfect. It was my first order on this site for a rosette. Fast delivery within the announced deadlines and without problems (product marked in stock). Product compliant with the description.

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Response from Cimaises-et-plus Published on 13/02/2020

A big thank you for your comment!

Acheteur Vérifié

Published on 09/02/2020 à 00h00 following a purchase from 29/01/2020

Hello, Order was taken into account as soon as payment was made, the next day someone called to confirm the postal address and everything arrived 2 days later. Highly recommended.

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Response from Cimaises-et-plus Published on 12/02/2020

Hello, A big thank you for your comment! Best regards, Coralie P.

Acheteur Vérifié

Published on 09/02/2020 à 00h00 following a purchase from 30/01/2020

Products ordered one morning and received the next morning. The package was a very rigid box and the rails had bubble wrap packaging at the ends. Result: impeccable, nothing to complain about before getting to work to fix everything to the walls.

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Response from Cimaises-et-plus Published on 12/02/2020

Thank you very much for your comment!

Acheteur Vérifié

Published on 07/02/2020 à 00h00 following a purchase from 27/01/2020

Everything is perfect, delivery on the scheduled date, quality material. The result is perfect.

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Acheteur Vérifié

Published on 06/02/2020 à 00h00 following a purchase from 26/01/2020

Perfect, looking forward to ordering goods again, best regards.

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Acheteur Vérifié

Published on 05/02/2020 à 00h00 following a purchase from 06/01/2020

First order and great satisfaction.

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Acheteur Vérifié

Published on 02/02/2020 à 00h00 following a purchase from 22/01/2020

Perfect! Delivery time + products meeting expectations! I approve!

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Response from Cimaises-et-plus Published on 05/02/2020

Thank you!! Have a good afternoon. Best regards, Coralie P.

Acheteur Vérifié

Published on 02/02/2020 à 00h00 following a purchase from 22/01/2020

Perfect, fast delivery and good product.

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Response from Cimaises-et-plus Published on 05/02/2020

Hello, Thank you for your comment! Best regards, Coralie P.

Acheteur Vérifié

Published on 02/02/2020 à 00h00 following a purchase from 22/01/2020

Very satisfied with my order, attentive and very friendly advisors.

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Response from Cimaises-et-plus Published on 05/02/2020

A big thank you for your comment! Best regards, Coralie P.

Acheteur Vérifié

Published on 30/01/2020 à 00h00 following a purchase from 20/01/2020

Fast, efficient, very well designed packaging, very satisfied as usual.

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Response from Cimaises-et-plus Published on 02/02/2020

Thank you very much for your comment! Best regards, Coralie P.

Acheteur Vérifié

Published on 30/01/2020 à 00h00 following a purchase from 19/01/2020

Very satisfied.

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Response from Cimaises-et-plus Published on 02/02/2020

Thank you!

Acheteur Vérifié

Published on 30/01/2020 à 00h00 following a purchase from 17/01/2020

Product received quickly and in accordance with my order.

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Response from Cimaises-et-plus Published on 02/02/2020

Thank you !!

Acheteur Vérifié

Published on 30/01/2020 à 00h00 following a purchase from 19/01/2020

Nothing to say! Fast and efficient!

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Response from Cimaises-et-plus Published on 02/02/2020

Thank you!

Acheteur Vérifié

Published on 27/01/2020 à 00h00 following a purchase from 15/01/2020

Easy to order, item received very quickly, and the items match the description.

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Response from Cimaises-et-plus Published on 30/01/2020

Thank you very much for your comment!

Acheteur Vérifié

Published on 25/01/2020 à 00h00 following a purchase from 14/01/2020

Everything is perfect, ultra-fast delivery.

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Response from Cimaises-et-plus Published on 28/01/2020

Thank you for your comment!

Acheteur Vérifié

Published on 24/01/2020 à 00h00 following a purchase from 09/01/2020

Order and delivery met our expectations.

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Response from Cimaises-et-plus Published on 27/01/2020

Thank you for your comment! Knowing you are satisfied is a real satisfaction for our team! Have a nice day, The C&+ team

Acheteur Vérifié

Published on 24/01/2020 à 00h00 following a purchase from 13/01/2020

Perfect!

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Response from Cimaises-et-plus Published on 27/01/2020

Thank you!

Acheteur Vérifié

Published on 23/01/2020 à 00h00 following a purchase from 08/01/2020

For a first time I was surprised by the speed. For the material, it's perfect.

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Response from Cimaises-et-plus Published on 26/01/2020

Thank you !! Have a nice day, The C&+ team

Acheteur Vérifié

Published on 23/01/2020 à 00h00 following a purchase from 06/01/2020

Very good value for money, just missing an installation manual which would have been a plus. Customer service is top-notch and very responsive, we were missing 2 wires and we received them within the week. I recommend.

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Response from Cimaises-et-plus Published on 26/01/2020

Hello, We sincerely thank you for your comment! There is not (yet) a manual for the TOP rail which is pre-drilled and to be screwed directly to the ceiling. For your information, here is the installation video of the TOP RAIL: https://youtu.be/32Ez0MCXSFM Best regards, The Cimaises & Plus Team

Acheteur Vérifié

Published on 23/01/2020 à 00h00 following a purchase from 09/01/2020

Excellent product Excellent configurator Only doubt when ordering: how to drill flush with the ceiling?

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Response from Cimaises-et-plus Published on 26/01/2020

Thank you very much for your comment! To drill flush with the ceiling, you need to equip yourself with a long drill bit, protect your ceiling well, and drill very slightly at an angle. Best regards, Coralie P.

Acheteur Vérifié

Published on 23/01/2020 à 00h00 following a purchase from 12/01/2020

Hyper fast delivery. Super. Thank you.

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Response from Cimaises-et-plus Published on 26/01/2020

Thank you for your comment! Wishing you a beautiful day, The Cimaises & Plus Team

Acheteur Vérifié

Published on 23/01/2020 à 00h00 following a purchase from 13/01/2020

Parcel opened.

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Acheteur Vérifié

Published on 22/01/2020 à 00h00 following a purchase from 05/01/2020

Very satisfied with my order. Thank you.

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Response from Cimaises-et-plus Published on 25/01/2020

Thank you for taking the time to leave us a comment :) Have a nice day, Best regards, Coralie P.

Acheteur Vérifié

Published on 22/01/2020 à 00h00 following a purchase from 09/01/2020

Perfect! Everything identical to the offer.

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Response from Cimaises-et-plus Published on 25/01/2020

Thank you very much!

Acheteur Vérifié

Published on 22/01/2020 à 00h00 following a purchase from 07/01/2020

Everything was perfect from ordering to delivery. Thank you very much.

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Response from Cimaises-et-plus Published on 25/01/2020

Hello, Thank you very much for your comment! Knowing you are satisfied is a great reward for our team. Best regards, Coralie P.

Acheteur Vérifié

Published on 20/01/2020 à 00h00 following a purchase from 03/01/2020

Meets expectations.

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Response from Cimaises-et-plus Published on 23/01/2020

Acheteur Vérifié

Published on 18/01/2020 à 00h00 following a purchase from 02/01/2020

Very professional service.

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Response from Cimaises-et-plus Published on 21/01/2020

Thank you!!

Acheteur Vérifié

Published on 17/01/2020 à 00h00 following a purchase from 01/01/2020

Moderately satisfied overall. I had ordered on the website for delivery to the store. I received no message to inform me that my order had arrived and the person I spoke to on the phone seemed to have difficulty understanding that my order was with them. The picture rail seems solid, although one of them has a tear: problem during manufacturing or poor packaging?

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Response from Cimaises-et-plus Published on 20/01/2020

Hello Madam, Thank you for your message. We invite you to send us an email with the photo of the tear you mentioned so that we can determine if it is a manufacturing defect or damage that the molding received during transport. You can contact us at: [email protected] Thank you in advance, Best regards, Coralie P.

Acheteur Vérifié

Published on 17/01/2020 à 00h00 following a purchase from 02/01/2020

Very good.

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Response from Cimaises-et-plus Published on 20/01/2020

Thank you!

Acheteur Vérifié

Published on 16/01/2020 à 00h00 following a purchase from 31/12/2019

Nothing to complain about, since we have known the supplier.

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Response from Cimaises-et-plus Published on 19/01/2020

Thank you!!

Acheteur Vérifié

Published on 15/01/2020 à 00h00 following a purchase from 30/12/2019

Hello, A small downside: the screws included for fixing the picture rails are way too long! 45 mm for 30 mm plugs... Best regards, Pierre Poillet.

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Response from Cimaises-et-plus Published on 18/01/2020

Hello, Thank you for your comment! These are the screws and plugs recommended by our manufacturer. The advantage of long screws is that you can use the plugs (+ these screws) in hollow walls. Best regards, Coralie P.

Acheteur Vérifié

Published on 15/01/2020 à 00h00 following a purchase from 31/12/2019

Flawless.

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Response from Cimaises-et-plus Published on 18/01/2020

Thank you!!

Acheteur Vérifié

Published on 10/01/2020 à 00h00 following a purchase from 26/12/2019

Everything is good and fast.

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Response from Cimaises-et-plus Published on 13/01/2020

Thank you!!

Acheteur Vérifié

Published on 08/01/2020 à 00h00 following a purchase from 24/12/2019

Very good contact by email and phone. Very fast delivery. Good quality material.

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Response from Cimaises-et-plus Published on 11/01/2020

Hello Sir, We sincerely thank you for your comment! Have a nice day, The C&+ Team

Acheteur Vérifié

Published on 07/01/2020 à 00h00 following a purchase from 23/12/2019

Expensive delivery but good material.

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Response from Cimaises-et-plus Published on 10/01/2020

Thank you for your comment!

Acheteur Vérifié

Published on 07/01/2020 à 00h00 following a purchase from 22/12/2019

Simply perfect: The quality of the materials The quality of the packaging that protects the goods well The quality of the delivery within a very quick timeframe despite a holiday during the week This is the second time I have ordered from this site and I am delighted. Under these conditions, the price becomes totally secondary and I do not hide that I did not compare. I will order again and I recommend CIMAISES &+.

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Response from Cimaises-et-plus Published on 10/01/2020

Hello Sir, A big thank you for your comment! Knowing you are satisfied is a great reward for our team. Best regards, The Cimaises & Plus Team.

Acheteur Vérifié

Published on 06/01/2020 à 00h00 following a purchase from 19/12/2019

Quality service with a very short delivery time. I recommend.

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Response from Cimaises-et-plus Published on 09/01/2020

A big thank you for your comment !!

Acheteur Vérifié

Published on 05/01/2020 à 00h00 following a purchase from 21/12/2019

Too bad the ceiling rails were delivered ... without screws. This forces me to place a new order :-( For the rest, great packaging, and fast and efficient delivery :-).

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