Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Too bad the ceiling rails were delivered ... without screws. This forces me to place a new order :-( For the rest, great packaging, and fast and efficient delivery :-).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
Completely satisfied with the product ordered, the phone reception, and the consideration of the customer regarding the shipping time despite the holidays and the problems at the end of the year were very correct.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2019
Perfect, nothing to say, fast delivery.
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Response from Cimaises-et-plus
Thank you !!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2019
Top services!
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Excellent!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Good product, serious, fast delivery, I recommend. Best wishes. Sincerely, Calas Isabelle.
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Response from Cimaises-et-plus
A big thank you! We wish you a wonderful year 2020! The Cimaises & Plus Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2019
Bravo, the products arrived on time, well packaged. They meet our expectations, the result is very good (I can send you a photo if you wish).
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Response from Cimaises-et-plus
Hello Madam, A big thank you for your comment. We would be delighted to receive your photos. Wishing you a happy new year 2020! The Cimaises & Plus Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2019
Nothing to report, everything is perfect, fast delivery, aesthetic and efficient product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2019
I highly recommend this product. Very good value for money.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2019
Super product, easy to work with and lightweight.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2019
Very satisfied with the order and the speed of delivery. Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2019
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2019
Very good, 5 out of 5.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
Messages received indicating the progress of the order; appreciated service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
Everything was perfect. Best regards.
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Response from Cimaises-et-plus
Hello Madam, Thank you for taking the time to rate us and leave a comment. Knowing you are satisfied is a great reward for our team. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2019
Fast shipping. Very nice molding of very good quality. Very satisfied with the result once installed.
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Response from Cimaises-et-plus
Hello, A big thank you for your comment! Wishing you a great day. The Cimaises & Plus Team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2019
Efficiency, speed, top-notch follow-up.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2019
5/5.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2019
A score of 20/20.
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2019
Fast delivery and careful packaging, I recommend.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2019
Delivery on time.
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2019
Fast delivery, well-packaged products that meet my expectations.
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Response from Cimaises-et-plus
Thank you for your comment! Have a nice day, Best regards, Coralie P.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2019
Perfect and efficient customer service, delivery time of the item shortened at my request. Really present and caring for its customers! Bravo and thank you!
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Response from Cimaises-et-plus
Thank you for taking the time to leave us a comment! Have a very good day, Best regards, Coralie P.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2019
Good product and fast delivery. The only thing to mention is that for hollow walls, the screws provided with the packaging are not very good, so I had to buy my own (metal plugs).
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Response from Cimaises-et-plus
Hello, First of all, thank you very much for your comment & for taking the time to rate us. We offer long screws (45 mm) with Fischer plastic plugs for hollow walls, they are suitable (we use them for our installations and they are the ones recommended by our manufacturer) but we completely understand that you would prefer a metal plug model. Have a nice day, Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
EXCELLENT.
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Response from Cimaises-et-plus
Thank you!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
There was a small error in the delivery (wrong model of clips). Following my email, I was very quickly contacted by a lady who resolved the issue with great efficiency, kindness, and speed. The moldings look great and I am reordering for more :-) Philippe (in Belgium).
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Response from Cimaises-et-plus
Hello Sir, Thank you for taking the time to rate us. I apologize again for the issue encountered & a big thank you for your comment. Knowing you are satisfied is a great reward for our team. Have a nice day, Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2019
Very satisfied with the product, the packaging, and the delivery time, just one regret, your site does not display when clicking on Artitech.
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Response from Cimaises-et-plus
Hello, Thank you for your comment! We are looking into this... Have a nice day, The Cimaises & Plus Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2019
Super customer service very attentive.
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Response from Cimaises-et-plus
Hello Sir, Thank you very much for your comment! The Cimaises & Plus Team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2019
I am completely satisfied with the follow-up of my order and the delivery times.
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Response from Cimaises-et-plus
Thank you very much for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2019
Product fully compliant with the description, shipped within the announced timeframe. It's perfect.
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Response from Cimaises-et-plus
Thank you very much for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2019
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2019
-
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Response from Cimaises-et-plus
Hello, Thank you for taking the time to rate our store! Have a nice day, Best regards, Coralie P.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2019
Thank you for your professionalism.
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Response from Cimaises-et-plus
:) and thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2019
Speed and efficiency, complete satisfaction.
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Response from Cimaises-et-plus
Hello Madam, Thank you for taking the time to rate our store. Knowing you are satisfied is a real reward for our team. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2019
Thank you, I am really delighted. Practical detail, I painted the rods the color of my wall. Is there a little trick to avoid tearing the paint off the rod when sliding the hook on it? Best regards, Yves Delaplace.
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Response from Cimaises-et-plus
Thank you very much for your comment! Unfortunately, when the rods are not painted at the factory, there is always a risk that the paint will come off (especially since the purchased rods are white lacquered at the base). I can only advise you to slide the hook as gently as possible. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2019
No difficulty, fast delivery, easy setup.
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2019
Top notch! Fast and well-managed delivery (I was able to choose a time slot for home delivery) and the installation of the picture rails was very easy!!
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Response from Cimaises-et-plus
Thank you very much for your comment! Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2019
Fast delivery, I already knew the products, always perfect. Thank you.
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Response from Cimaises-et-plus
Thank you very much for your comment! Have a nice day, Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2019
Great.
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Response from Cimaises-et-plus
Thank you!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2019
Just a note on the order that uses the generic term 'cimaise configurator' rather than the details of the purchased items. It's a shame.
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Response from Cimaises-et-plus
Hello Sir, Thank you for your comment. For now, indeed, it is a technical limitation of the configurator. Thank you for sharing your customer experience with this tool. Best regards, Coralie P.
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