Customer reviews of Cimaises-et-plus

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 4 086 published reviews
5 3 021 74% 4 706 17% 3 219 5% 2 62 2% 1 78 2%

Summary of reviews

Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2018
Corresponds to the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2018
The welcome in the store, personalized advice, and availability ensure satisfaction.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2018
Too bad the cobra perlon cables are no longer available.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2018
Product of acceptable quality but a bit expensive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2018
Nothing to complain about.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2018
Delivery time was correct. The consistency of our order was verified. We were able to add missing clips. The two orders were combined to limit delivery costs. Attentive and available customer service.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/02/2018
I find the price a bit high compared to competitors given the material of the product; at this price, they could offer delivery to convince more customers. As for the reception, for me, there is no reception; you buy the product, then you have to go to the store to pick it up with a simple phone call, and that's it!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2018
Delivery on time and satisfactory items.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2018
The complaint I have is this: I ordered on Tuesday evening and my package only left on Friday. After that, your products are perfect, expensive but perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2018
It would be good to include plasterboard plugs. Indeed, the model to be used has a small round head. A model that one may not necessarily have at home, nor... in a DIY store! What a hassle to find the suitable plug. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2018
Nothing to complain about, good service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2018
Friendly and competent people.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/12/2017
Top.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2018
Good purchase, practical as it allows me to modulate my decoration without making visible holes in the wall. very good, thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2017
Perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2017
Item as described and very beautiful, fast and careful delivery. I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2017
Very good advice and good quality of products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2017
Nothing to say, the material is of quality, delivery impeccable on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2017
2 bulbs out of 3 arrived broken in their plastic boxes (packaging was too light). After sending photos of the damage, Cimaises sent me 2 other bulbs that arrived intact in a larger package, all within a very short time. Undoubtedly, the customer service is top-notch and responsive. This is not so common. Very satisfied in the end.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2017
Great product... However, packaging a bit light.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2017
Perfect except for the delivery because I had to go pick up my package because the delivery person was poorly parked and could not deliver to my home located on the 4th floor.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2017
Fast delivery as I went to pick up the order in the store!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2017
Fast delivery, easy to install and work with the rail. Good product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2017
Product as described, fast delivery, perfect order and delivery tracking.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/11/2017
Explanations not clear at all about the content of the products.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/11/2017
Ordered on 14/11. Still not received on 29/11 at 3 PM. In principle, delivered today. Please ensure the proper receipt of the order before asking for a review.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2017
Perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2017
Easy purchase thanks in particular to the configurator. The end caps, however, are too long and do not fit the chosen rail.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2017
The name or the package was not delivered as I specified in my order. It was not to be delivered to my address or in my name, error from your services, be careful!! Lack of seriousness.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2017
Easy to install, practical and discreet.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2017
Everything was perfect, product delivery time ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2017
Great product!! The website was very clear and easy to order. I couldn't pay using a credit card and couldn't find the reason. Overall happy to order again!! Thanks.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/09/2017
The rails arrive slightly bent...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2017
Fast delivery, impeccable packaging.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2017
The phone advice was very satisfactory. The delivery was fast and efficient, but when installing the rails, one element was marked and scratched. Fortunately, I was able to manage the installation to eliminate the defective element. Each bar should be checked before shipping by the seller and each bar upon arrival by the customer.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/09/2017
Delivery dates and times that kept changing and rude, unpleasant, disrespectful delivery person who mishandled the material when taking it out of the truck, we had to tell him to be careful that it was aluminum and that it could bend. Really unhappy but satisfied with the product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2017
Delivery: schedule not respected. Placed across the garden but without damage and with a call. Material corresponding to our expectations. Very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2017
GOOD PRODUCTS AND GOOD SERVICE.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2017
Nothing to report... compliant... recommended.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2017
Is it really worth having to read three pages of conditions just to give you an opinion?
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