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Rating: 4 out of 5
Site to recommend.
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Customer reviews of Cimaises-et-plus
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 4 086 published reviews
Summary of reviews
Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Reviews 2 and 4 stars
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Rating: 4 out of 5
Fast delivery.
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Rating: 4 out of 5
Very satisfactory, no issues.
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Rating: 4 out of 5
Product conforms to the description.
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Rating: 4 out of 5
Product matching the description. Very good quality. Used to fix PVC pictures (50x70cm) weighing about 800 g, 2 hooks per picture. Delivery costs a bit high, customer service not evaluated.
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Rating: 4 out of 5
Faithful to the description but a bit expensive...
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Rating: 4 out of 5
An accessible and attentive customer service. Our delivery times were extremely tight. And yet CIMAISE ET PLUS did what was necessary for us to receive our products on time. Thank you for your presence and responsiveness.
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Rating: 4 out of 5
Everything is impeccable!
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Rating: 4 out of 5
Excellent responsiveness and customer care. I recommend!
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Rating: 4 out of 5
Stabilizers for the board ordered, replaced upon delivery with unusable rail angles in my case.
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Rating: 4 out of 5
I understood that the picture rails and hooks to hang the perlon wires were all on the system allowing to fix or remove the hooks on a rail already closed: "Pack of 5 Rail Slider hooks for showcase rail (Code: AC94201); to be fixed under a closed rail of type Top-Rail, Techni-Top, Click or Click-Pro" _ however, once the rail is closed, the hooks can no longer be removed or added. Please modify or clarify this on your site.
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Rating: 4 out of 5
Very good, delivery within very short deadlines. I had to battle with the delivery person to be able to check the package upon delivery. It is essential to order the screws that go with it so that the screw head fits completely into the fixing clips, otherwise assembly is almost impossible. Very good customer service, I was able to order the screws after a phone call: the minimum order online did not allow it.
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Rating: 4 out of 5
Nothing to report. See comment below P.
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Rating: 4 out of 5
Good delivery, very good packaging and product conforming to expectations.
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Rating: 4 out of 5
Delivery and customer service are efficient and fast. Very good.
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Rating: 4 out of 5
The rails arrived slightly bent. Recoverable, but packaging should have ensured rigidity.
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Rating: 4 out of 5
Excellent, there is nothing else to say, the product is great.
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Rating: 4 out of 5
It's a well-designed and efficient set.
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Rating: 4 out of 5
Very good products overall. Missing the fixing clips in the kit, resolved the next day by mail.
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Rating: 4 out of 5
Perfect delivery on time, without any hitch. Package in very good condition. Goods of very good quality. Thank you.
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Rating: 4 out of 5
During delivery, we noticed that the packaging was quite damaged on one corner.... One of the rails was slightly damaged but since we had to make cuts, we accepted the delivery. Knowing the delivery style, it might be wise to reinforce the corners to avoid any problems.
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Rating: 4 out of 5
Product fully corresponds to the description. Practical and easy to install. Nice finish. Perlon thread tends to curl, requires setup with a frame to tension the wires.
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Rating: 4 out of 5
Clear and easy-to-use site, order preparation and fast delivery, site to recommend.
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Rating: 4 out of 5
Since I ordered this item and I come from Quebec, I had to give an address in France for delivery, there was no problem, it went well. However, it would have been interesting if I could receive it by mail directly at my home in Montreal, too bad you don't have an overseas service! Thank you.
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Rating: 4 out of 5
Solid product, lacks a little bit of assembly explanation even if the principle is quickly understood. I would definitely buy again for other parts.
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Rating: 4 out of 5
Very fast, too bad the delivery person left the package in the mailbox and signed the receipt themselves.
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Rating: 4 out of 5
Quality service, separate shipment of packages due to waiting for a supplier for one product.
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Rating: 4 out of 5
Very fast !!!!!
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Rating: 4 out of 5
Fast delivery. Merchandise faithful to what is announced. Customer service quick and correct response to the question asked by email.
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Rating: 4 out of 5
So far very satisfied with the product.
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Rating: 4 out of 5
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Rating: 4 out of 5
Material conforms to my expectations, delivery within reasonable time. I did not see or hear the delivery person. The package was left in my yard. However, I was home that day. D LANGLOIS.
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Rating: 4 out of 5
Overall good. Good site. Products very well detailed. Fast shipping.
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Rating: 4 out of 5
Fast delivery. Protective packaging. The kits are complete and well thought out. I have only installed one picture rail so far. Simple and very discreet, however, it lacks an instruction manual even if the installation is quite simple and advice on the attachment of the paintings to avoid them being detached from the wall when putting 2 on the same wire...
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Rating: 4 out of 5
GOODS CORRESPONDING TO THE FAST DELIVERY SITE OWL.
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Rating: 2 out of 5
The products are of good quality and conform to what I expected. However, the delivery by GLS is absolutely TERRIBLE (I have read many similar reviews online) GLS does not show up, directly drops the package at a relay, and refuses to make a re-delivery! Moreover, GLS customer service is chargeable! It's hard to believe... Gentlemen merchants, please change your delivery service.
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Rating: 4 out of 5
Very fast delivery, products well packaged and protected.
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Rating: 2 out of 5
Poor advice on ordering incompatible products. The second contact with customer service was much better, but what a waste of time!
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Rating: 4 out of 5
5.
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Rating: 4 out of 5
Very good feedback on delivery and merchandise, I recommend.
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