Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
I find the price a bit high compared to competitors given the material of the product; at this price, they could offer delivery to convince more customers. As for the reception, for me, there is no reception; you buy the product, then you have to go to the store to pick it up with a simple phone call, and that's it!!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/11/2017
Explanations not clear at all about the content of the products.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/11/2017
Ordered on 14/11. Still not received on 29/11 at 3 PM. In principle, delivered today. Please ensure the proper receipt of the order before asking for a review.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/09/2017
The rails arrive slightly bent...
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/09/2017
Delivery dates and times that kept changing and rude, unpleasant, disrespectful delivery person who mishandled the material when taking it out of the truck, we had to tell him to be careful that it was aluminum and that it could bend. Really unhappy but satisfied with the product.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/04/2017
I did not receive my materials on time and I was not informed. I had to go on site to retrieve part of the merchandise. The promised deadlines were not respected.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/04/2017
Good Paulman items but after waiting two weeks (which was expected as some items were not available in stock), the received package contained 6 items that did not match the order out of a total of 15 ordered items (errors on the references of two spots and 4 LED lamps were not compatible with the delivered spots..). In short, new phone exchanges, new deadlines.. One wonders who ensures the follow-up of the order preparation!!!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/02/2017
Product not compliant with the sample received 2 months earlier. Quality of the product different from the quality of the sample.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/06/2016
Delivery announced for Friday, waited all day for nothing. Delivery on Monday without notice, dropped off, fortunately at the neighbor's. Lamentable!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/02/2016
The 2 LEDs ordered together under the same reference are not the same color and do not match the description (the power plug serves as a transformer which makes it impossible to hide them in the cornice!!!).
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/01/2016
This request for feedback comes at a very good time because I was going to write to you for a complaint as I don't have the space, I will do it by email, hoping that I won't have too much trouble finding your contact details.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/12/2015
The delivery service notifies you by SMS but does not respect the time slot at all. First SMS: delivery Wed 11/2pm, day of delivery 10am: received SMS delivery Thursday 11/2pm and finally delivery made at 5:30pm. The site to change the delivery is useless, you can no longer request delivery to a relay point in case of unavailability. As for the item, I must admit I was very disappointed with the quality, based on the photo it seemed to me that I would receive a more finished product.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/10/2015
Beautiful light, but switch broke on first use, we had to plug it directly into a socket. Moreover, if the base is straight relative to the wall, the back bar is not, and if the back bar is straight, the base is not. In short, to avoid buying.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/08/2015
First thing when giving the address of a relay point for delivery in case of absence, it's better to pass on the info to avoid chasing after packages. Second thing, when selling glues, it should be ensured that half of the tube is not already dry (punctured tube). In short, not so great (but the products are beautiful and of good quality, except for the glues....).
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/05/2015
I ordered metal rails and received white lacquered rails!!!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/12/2014
Overall satisfied with the speed with which the order was processed, and the quality of the packaging.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/06/2014
The products are of good quality and conform to what I expected. However, the delivery by GLS is absolutely TERRIBLE (I have read many similar reviews online) GLS does not show up, directly drops the package at a relay, and refuses to make a re-delivery! Moreover, GLS customer service is chargeable! It's hard to believe... Gentlemen merchants, please change your delivery service.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/05/2014
Poor advice on ordering incompatible products. The second contact with customer service was much better, but what a waste of time!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/03/2014
Compact glue, split cornice, deplorable and especially disappointed, do not recommend.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/03/2014
Incomplete delivery and the tracking on the website shows that everything is done. No information on partial deliveries, you have to ask for information. Delivery balance not received to this day.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/12/2013
No bulbs, only the sockets in 12 V and no response to my inquiry to know if we can switch to 220V.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/11/2013
Products not very similar to the photos on the site and a minimum purchase amount for delivery that is only known at the end of the order.
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