Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Product meets expectations and fast and efficient service. Fast delivery.
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Response from Cimaises-et-plus
A big thank you for your feedback!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2022
Customer service that knows its products, attentive and responsive. Fast and careful delivery.
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Response from Cimaises-et-plus
Thank you for your compliments, we are happy to know you are satisfied! See you soon, Coralie P.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2022
Plan for additional end caps.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2022
Fast delivery. Products meet needs, perfect rail installation.
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Response from Cimaises-et-plus
Thank you very much for your feedback!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
Very fast delivery, good communication. Perfect.
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Response from Cimaises-et-plus
Thank you very much :)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/02/2022
Excellent quality product. Arrogant and unaccommodating customer service.
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Response from Cimaises-et-plus
Hello Sir, Thank you for your feedback on the products. Regarding the response provided by customer service, it is in accordance with our return management policy. It was specified that we do not take back glues that are perishable. However, we proposed a solution for which we have not received any feedback from you? Best regards, The Cimaises & Plus sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Total satisfaction for this purchase, 2 items were missing during delivery, after a complaint to the relevant service, the missing items were sent to me without any problem, within a short time. Thank you. The prices of the picture rails are really competitive.
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Response from Cimaises-et-plus
We are delighted to know you are satisfied. A big thank you for your user feedback on the site. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Cimaises-et-plus has always satisfied us and this time was no exception.
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Response from Cimaises-et-plus
Thank you very much for this feedback!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
Ultra-fast shipping, impeccable merchandise, I highly recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
Excellent quality products. After an error in the order and delivery, a hassle-free return and a quick replacement with perfect dispute tracking.
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Response from Cimaises-et-plus
A big thank you for your experience feedback on our site :) We are delighted to know you are satisfied! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Perfect.
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Response from Cimaises-et-plus
Thank you very much :)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/01/2022
Delivery ok...but package damaged and delivery person in a hurry..normal he has so much to do..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2022
Very fast!
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Perfectly perfect!!! super fast delivery! very nice products.
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Response from Cimaises-et-plus
Thank you for your enthusiasm :) We are delighted to learn that you are satisfied with the products and the service. Have a nice day. Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
Perfect.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2022
The delivery company that intervenes rarely respects the scheduled day, which was the case for this delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2022
Random Dpd delivery already reported on their site. Packaging of the material very satisfactory.
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Response from Cimaises-et-plus
We apologize for the delivery issue, we take note of it. Thank you for your comment. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2022
Very satisfied with Cimaises. Fast, and the products are of good quality, just like on the site.
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Response from Cimaises-et-plus
A big thank you for your feedback! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
Perfect!
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Fast shipping and delivery. Well-packaged parcel arrived in good condition. I didn't need customer service.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Good product, fast delivery, perfect.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Excellent system. Products conform to the advertisement on the internet.
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Response from Cimaises-et-plus
Thank you very much for your feedback!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2022
The preparation of the order is still not precise, second time there is an error!
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Response from Cimaises-et-plus
Hello, Thank you for your evaluation and our apologies for the error. We have several new people in our logistics team, we take good note of your feedback on this matter. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
Fast, compliant, and very well packaged. I recommend.
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Response from Cimaises-et-plus
Thank you very much for your comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2022
Clear website and efficient process.
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Response from Cimaises-et-plus
Thank you very much :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2021
Good products, delivered very quickly, 'follow-up' service attentive... Bravo!
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Response from Cimaises-et-plus
Hello, Thank you very much for your comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/01/2022
The product is good, well packaged. It remains expensive for my taste but the before-after result quickly makes you forget the price.
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Response from Cimaises-et-plus
Thank you very much for your feedback! We are delighted to learn that you are fully satisfied with the result. Have a nice end of the day, Coralie P.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2022
Spot rail perfectly corresponds to what I was looking for.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2022
Thanks to Cimaises & Plus. Good quality products and well packaged. The only downside, the delivery: they took the package on Monday and delivered it to me on Friday: this is not 24/48h delivery. The package stayed 3 days in Beaune apparently.
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Response from Cimaises-et-plus
Hello, Thank you for your comment :) I see in the package tracking that there was a change of address two days after shipping and a difficulty for the carrier to deliver to you on the 12th, hence the two-day delay indeed. Our apologies for the wait, Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
Happy with my order.
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Response from Cimaises-et-plus
We are delighted, thank you for your feedback!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/01/2022
Received the boxes very damaged but fortunately nothing was damaged inside. I had requested a call to schedule an appointment but that was not done. Very good products. I recommend.
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Response from Cimaises-et-plus
Thank you for your comment and sorry for the delivery problem. I am, however, happy to read that the material arrived intact. For your information, deliveries are scheduled in advance by the carrier who communicates the day and time slot for delivery (morning or afternoon). In case of absence, you can reschedule a visit and choose the day and a time slot (morning or afternoon) but indeed, it is not possible to make an appointment at a specific time. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2022
Perfect in every way.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2021
Very good products received quickly.
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/01/2022
Very fast delivery, customer service not contacted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Perfect! Thank you very much.
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2021
Very satisfied overall.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2021
Top in material and after-sales service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2021
Great product, very well packaged, everything is perfect.
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Response from Cimaises-et-plus
Thank you very much!
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