Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
A team of professionals who listen and are responsive in case of problems. Thank you.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2021
Impeccable and fast.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2021
Nothing to report for this order at picture rails & +. I am delighted with the items and everything went well. The installation of the picture rails is super simple and easy. I highly recommend.
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Response from Cimaises-et-plus
Thank you very much :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2021
Ultra fast delivery, and very well packaged / Nothing to say.
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Response from Cimaises-et-plus
Thank you very much :)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/10/2021
Okay.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2021
Very good! I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2021
Good quality, delivery on time your in advance.
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Response from Cimaises-et-plus
Thank you !!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2021
Everything is perfect and of good quality!
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2021
Very good products and correct delivery, top customer service!
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Response from Cimaises-et-plus
A big thank you for your comment! Have a nice day. Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
Impeccable as usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2021
Excellent product, very good site to order with complete confidence.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2021
Good, except that when you use the configurator twice (for example once for solid walls and once for hollow walls), you can no longer check via the cart the details of what you selected through each configurator. Too bad...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/10/2021
Dpd France does not provide a reference for parcel tracking.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2021
No problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2021
Very satisfied: a last-minute change after the order was managed without any problem by a professional and efficient team! Highly recommended without reservation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2021
It's a great system and I recommend it. Nothing is missing from the order THANK YOU.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2021
Excellent address, attentive and competent customer service. Impeccable delivery.
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Response from Cimaises-et-plus
Thank you very much for your comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2021
Fast, efficient.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2021
Perfect material.
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Response from Cimaises-et-plus
Thank you for your feedback!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2021
Simple material (without frills), very easy and quick to install. A little adjustment is needed for the precision of the hook height adjustment, also consider the nylon wire that is coiled and must stretch with the weight of the picture. Functional, corresponds for me very well to what I expected.
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Response from Cimaises-et-plus
Thank you very much for this detailed feedback! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2021
Deadline respected, good packaging, excellent products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2021
Telephone reception, service and quality impeccable, delivery time respected: I recommend without restriction.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/10/2021
Delivery is terrible. Anyway, the carrier DPD does what they want.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2021
5/5.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2021
Perfect.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2021
Products OK, responsive customer service and good follow-up, especially during a problem with the delivery company (DPD) which poses major issues in Bordeaux.
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Response from Cimaises-et-plus
Thank you for your feedback, we are sorry for the issue you encountered during delivery. At your service. The Cimaises & Plus Team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2021
Just perfect, fast.
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Response from Cimaises-et-plus
Thank you very much :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2021
Speed of delivery, product conforms, interlocutor attentive following a order error and quick refund.
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Response from Cimaises-et-plus
A big thank you for your comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2021
Very clear catalog, fast delivery with secure packaging. Perfect.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2021
Products meet my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2021
There is a real problem when I log into your site. My address is that of another customer. Before each order, I have to correct it. And with each order from the other customer, I imagine they correct it too. I already reported the problem to your customer service a long time ago. Thank you for taking the necessary steps. Best regards.
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Response from Cimaises-et-plus
Hello, The necessary steps were taken this morning by our IT department. Thank you for keeping us informed. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2021
Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2021
Perfect! Fast!
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2021
Very good advice given by phone. The products are compliant and very easy to use.
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Response from Cimaises-et-plus
A big thank you for your feedback! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2021
Very satisfied with my purchase.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2021
Very good product arrived as expected without any issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2021
Perfect.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2021
Very good. A quick fix for an oversight: I was very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2021
VERY GOOD.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2021
DPD delivery leaves much to be desired (cancellation of delivery at the last moment without any reason mentioned, this is not the first time...). For the rest, it's perfect.
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Response from Cimaises-et-plus
Thank you for your comment & sorry for the delivery cancellation. We will forward your message to our sales representative at DPD. Have a nice day, Coralie P.
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