Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
A great store and especially very pleasant people who know how to inform you. Thank you very much. Have a nice day.
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Response from Cimaises-et-plus
Hello, We sincerely thank you for your kind comment and we are happy that you are satisfied with the service! Best regards, The C&+ Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2020
Goods and delivery are fully compliant with the description on the site.
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Response from Cimaises-et-plus
Thank you for your comment! Have a nice end of the day! Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2020
Excellent experience with Cimaises&+.
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Response from Cimaises-et-plus
Thank you very much !!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2020
Meets expectations. Too bad no sample possible as on the ORAC site (Belgium, Luxembourg).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2020
Good products, meets our expectations. Too bad the delivery person had to postpone the delivery twice at the last minute, which caused us to lose a good week for the renovation of the room.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2020
The white of the picture rails is not very bright, it looks a bit yellowish compared to the white of the rods.
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Response from Cimaises-et-plus
Hello, The rail and the rods are both in a glossy white finish (ral 9010). It is indeed a slightly "off-white" glossy white. Best regards, The C&+ team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/11/2020
Product defined as being in stock... but it is not! Hence a very significant delivery delay, despite the good will of the Cimaise & + staff.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2020
Nothing to report, everything was as expected and well packaged. A small downside on a defective hook, but replaced immediately upon complaint.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/11/2020
Package received as per the order. However, the delivery by DPD was purely and simply terrible. Delivery postponed 3 times by DPD, so I chose a DPD relay to facilitate this delivery, this same relay refused the delivery on the grounds that the package is too large. I had to go to the DPD center in Metz to retrieve the order (40km). The delivery charges in such circumstances are not justified.
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Response from Cimaises-et-plus
Hello, We are sorry for the issues you encountered during delivery. Indeed, relay points do not take packages of 200 cm which are too large. Delivery is imperative for lengths. As a goodwill gesture, I will send you a 5% discount via email valid on any future order. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Fast delivery and perfect products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Good products, very practical and easy to install.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Everything Nico delivery time followed and top product of very good quality.
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/11/2020
Very good products but disastrous delivery and horrifically expensive... part of the material arrived damaged! Luckily I had planned for more...
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Response from Cimaises-et-plus
Hello, For the Orac moldings of 200 cm, adequate packaging and protection are necessary, which is why the delivery fee is 19.96 euros including VAT (regardless of the quantities ordered). I see that you had a breakage problem and in this case, you can refuse the package (if it is visibly damaged) or at least indicate reservations on the delivery slip if you have any doubts. Then, we invite you to contact us by email (or phone), we will ask you for photos and details to validate the handling of the after-sales service. Also, I see that you are in Ile De France, we offer the CLICK & COLLECT service with pickup at our PARIS 75015 store, this can be interesting for small orders as we avoid shipping costs. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2020
Very beautiful product. Very protective and careful packaging. Irreproachable.
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Response from Cimaises-et-plus
Thank you very much for this feedback!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2020
Goods received very quickly and in perfect condition! Too bad the delivery does not take place upstairs with a supplement, I am 65 years old and had to carry the 4 boxes alone, to my 2nd floor without an elevator...
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Response from Cimaises-et-plus
Thank you for your feedback. Indeed, we do not offer this option at the moment, but we take good note of your comment. Wishing you a good day, Best regards, Coralie P.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2020
4/5.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2020
Delivery on time and very well followed just like the information sent by customer service. I highly recommend the products of beautiful quality and very aesthetic and easy to install.
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Response from Cimaises-et-plus
Thank you very much for your comment! Wishing you a good day, Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2020
No problems to report, delivery on time, impeccable product quality.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2020
Speed, availability of products, perfect customer service.
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Response from Cimaises-et-plus
Thank you very much for your comment. We are delighted to learn that the products and service have satisfied you! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2020
Great idea, modern. Very good customer experience during the lockdown! Thank you :).
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Response from Cimaises-et-plus
We are delighted that our service and products have brought you satisfaction. Wishing you a very nice day, Best regards, Coralie P.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2020
It's a pity that my order took a month to arrive. This is the first time this has happened to us. And this is not our first order. But the team was very responsive in resolving the issue.
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Response from Cimaises-et-plus
Hello, Thank you for your comment. With our apologies for this wait related to a manufacturer shortage it seems. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2020
Simple and efficient transaction.
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Response from Cimaises-et-plus
Thank you!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2020
Delivery person arrived late. No precise information on their arrival time. Goods conform to expectations. Very satisfied with this first order. We recommend your offer!
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Response from Cimaises-et-plus
Thank you for your comment. Our carrier should give you a time slot (to individuals only), in the morning or afternoon but indeed, it is not a precise time. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/10/2020
Quality product. Delivery time respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2020
Very happy with this item.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2020
Great choice. Excellent products. Everything is packaged separately and very neatly.
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Response from Cimaises-et-plus
Thank you very much for your comment! Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2020
This is my second order and I am always satisfied with the service and the deadlines.
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Response from Cimaises-et-plus
Hello Sir, We are delighted :) Thank you for this feedback. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2020
Meets expectations, easy to install and discreet.
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Response from Cimaises-et-plus
Thank you for this feedback and glad that the products satisfy you! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2020
Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2020
Top-notch, very professional in every way. My reference for material and support for exhibitions..
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Response from Cimaises-et-plus
Hello, A big thank you for your comment :) Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2020
In-store service is top-notch.
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Response from Cimaises-et-plus
Thank you for your comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
Everything went well, I will place another order.
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Response from Cimaises-et-plus
Thank you for this comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2020
Perfect.
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/10/2020
Nothing to say about the quality of the material or the advice by phone. Regarding the delivery, it was on time but the delivery person, not finding the house, didn't even try to call. Fortunately, a neighbor asked him what he was looking for, otherwise he would have left without delivering the package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
The eco pack picture rails are very well finished and practical, fast delivery. I plan to order again on this site.
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Response from Cimaises-et-plus
Hello, Thank you very much for your comment! Wishing you a very nice day. Coralie P.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2020
Very good quality material. Delivery problems are the responsibility of the transport company. Immediate response from CIMAISE&+ with a commercial gesture. We are considering other orders - Highly recommend.
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Response from Cimaises-et-plus
A big thank you for your feedback and sorry again for the delivery issue. As mentioned, the return has been made to our carrier who has taken note of it. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2020
Very happy, thank you.
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Response from Cimaises-et-plus
Thank you for your comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2020
Perfect service without surprises, Christophe.
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Response from Cimaises-et-plus
A big thank you!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/10/2020
DIFFICULT TO UNDERSTAND ON THE SITE WHICH ITEMS TO ORDER.
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Response from Cimaises-et-plus
Hello, Don't hesitate to call us if you have difficulty on the site, we will provide you with advice to help you place your order! Have a nice day, Coralie
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