Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Slight delay for delivery, but very fast delivery. The missing items did not hinder the project. No delivery slip mentioning the missing items, but informative online tracking. Very easy installation (clips: great!). The result is really superb! Paintable version: very convenient. White version: very good too. The samples: very useful to help choose the products. And they are refunded upon ordering. Excellent product, excellent company! I highly recommend.
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Response from Cimaises-et-plus
Thank you very much for your detailed review! Have a nice day, Coralie
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/10/2020
Difficult to give a review as the merchandise arrived 3 days late, so package refused.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2020
Super fast delivery. The product matches the description. I went to the Paris store for information: they are all very charming! Thank you to all the teams.
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Response from Cimaises-et-plus
Hello Madam, A big thank you for your comment! Have a nice day. Coralie
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2020
Very well passed.
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Response from Cimaises-et-plus
Thank you for this feedback!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2020
Speed and flexibility.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2020
Everything is perfect!
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Response from Cimaises-et-plus
Thank you very much :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2020
Great, products as described, ultra-fast delivery. I recommend.
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Response from Cimaises-et-plus
A big thank you!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2020
I regret that the hooks do not take into account the thickness of the spring, which forces to push and damage the paint of the walls.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2020
Fast delivery, merchandise as described... excellent hanging system easy to place!
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Response from Cimaises-et-plus
Thank you very much for your feedback! Have a nice day, Coralie P
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2020
Speed, quality, and listening.
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2020
Just perfect!
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Response from Cimaises-et-plus
Thank you very much :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2020
Order very well packaged, received in less than 48 hours. Very easy to use site. I will reorder.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/10/2020
The hooks are not matte aluminum as shown in the picture but shiny metal, which is heavier! However, the customer service was very good.
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Response from Cimaises-et-plus
Hello Sir, Thank you for your feedback, we take note of it. The first photo on the site is a drawing, the next one with the photo of the hook shows its shiny aspect. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2020
Very pleasant surprise. Excellent customer service, very good advice, impeccable product quality. The site could be a bit clearer on the product descriptions, especially for novices in wall hanging systems.
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Response from Cimaises-et-plus
Hello, A big thank you for your comment :) We try to simplify the content of our site and the product descriptions as much as possible, but there are probably still areas for improvement. For your information, we have a gallery of videos, which can help visualize the items and their installation well. Wishing you a good day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2020
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2020
Professional, always attentive. Just perfect.
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Response from Cimaises-et-plus
Thank you very much :)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/10/2020
Delivery: Order on October 5..received on October 08 Merchandise: error on the screws Customer service: good.
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Response from Cimaises-et-plus
Hello Sir, Thank you for your comment and sorry for the screw-up (which has been fixed since). Have a nice day, Coralie P
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2020
Packaging in good condition. Did not show up on the initially scheduled day despite my presence (lost day waiting). Delivery on Monday instead of Friday.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2020
Good, the items match the description, quality products. Downside on the delivery, paid 6.90 euros for a Colissimo delivery and received my order in a simple tracked letter!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2020
Hello, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
Perfect.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
Perfect, I recommend.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Perfect, quality material and fast delivery. However, no instructions or assembly advice, for DIY novices, it must not be obvious!
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Response from Cimaises-et-plus
Thank you for your comment and sorry for the missing instructions. Have a nice day, Best regards, Coralie P
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2020
Good company, after ordering quickly dispatched, quickly delivered. Goods conform and of excellent quality. To recommend and recommend. DG.
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Response from Cimaises-et-plus
A big thank you for your comment! Have a very nice day. Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2020
Everything went as planned.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2020
Hello, the positives: merchandise very well packaged and protected / the fixing system is discreet / customer service responds quickly by email. The negatives: The delivery scheduled for 22/09 was delayed by 1 week, to 28/09. The carrier did not inform us of this delay, which is a pity because I had scheduled the installation of this protection on 23/09. Suggestion: would it be possible to offer several hole spacing options? Thank you, Catherine POIRRIER.
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Response from Cimaises-et-plus
Hello Madam, A big thank you for your comment and sorry for the delay during delivery, I will inquire to find out what happened. I take good note of your suggestion, I think the holes are standard but I will ask if this is possible. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
Everything is perfect.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
Nothing to say, fast / extra packaging.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
Fast delivery and products meet my expectations. What more could you ask for?
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Response from Cimaises-et-plus
Thank you very much :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2020
The speed of processing the order and delivery is impressive (ordered on Sunday and received the order on Tuesday). Very well designed packaging.
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Response from Cimaises-et-plus
A big thank you for your comment :) I wish you a nice day. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2020
Excellent quality of the products I received. A customer service I dealt with several times before ordering online, and who always advised me well. The goods are transported in a very reinforced box perfectly protecting the contents. The rails are easy to install: for concrete I used the supplied plugs and for hollow walls, expansion Molly plugs. For a rail flush with the ceiling, you need to choose the click rail pro (ease of drilling).
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Response from Cimaises-et-plus
Hello Sir, Thank you very much for your pleasant comment to read and your detailed remarks :) I wish you an excellent day. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2020
Quality, speed, advice... Ki.
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Response from Cimaises-et-plus
Thank you :) !
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2020
Item shipped on the same day as the order. Information and delivery from the carrier very fast.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2020
Products conform, fast delivery. Nothing to report.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2020
Very good communication from customer service for optimal service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2020
The material used is a bit light compared to the old picture rails.
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Response from Cimaises-et-plus
Thank you for your comment! The rails are made of aluminum but are still very resistant (up to 100 kg per meter). Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2020
Fast delivery, excellent packaging, conforms to the ordered product.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2020
Everything is perfect, thank you.
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2020
Fast delivery.
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2020
Fast and efficient tracking and shipping, quality material. Perfect.
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Response from Cimaises-et-plus
Thank you for your comment :)
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