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A
Rating: 3 out of 5
As per the photos. Small rail.
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Customer reviews of Cimaises-et-plus
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 4 086 published reviews
Summary of reviews
Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Reviews 3 and 4 stars
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Rating: 4 out of 5
Perfect except for the delivery because I had to go pick up my package because the delivery person was poorly parked and could not deliver to my home located on the 4th floor.
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Rating: 4 out of 5
Fast delivery as I went to pick up the order in the store!
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Rating: 4 out of 5
Fast delivery, easy to install and work with the rail. Good product.
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Rating: 4 out of 5
Product as described, fast delivery, perfect order and delivery tracking.
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Rating: 3 out of 5
Products delivered OK, but major issues with delivery by GLS. Delivery option chosen: appointment scheduling. The result is as follows: - delivery time slot when scheduling an appointment: 8 AM - 6 PM with no possibility of reduction. Error on the delivery date compared to the contracted date - GLS customer service number overpriced and waiting time before response: 15€ useless phone call. It was ultimately the customer service of cimaises&+ that managed to deliver to me on the right date.
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Rating: 4 out of 5
Perfect.
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Rating: 3 out of 5
Excellent quality product and easy to install and use. The packaging, however, leaves much to be desired (lack of protection inside the box), the rail was bent during transport, I had to carefully straighten it without restoring it to a completely new state...
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Rating: 3 out of 5
More expensive than the equipment.
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Rating: 4 out of 5
Easy purchase thanks in particular to the configurator. The end caps, however, are too long and do not fit the chosen rail.
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Rating: 4 out of 5
The name or the package was not delivered as I specified in my order. It was not to be delivered to my address or in my name, error from your services, be careful!! Lack of seriousness.
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Rating: 4 out of 5
Easy to install, practical and discreet.
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Rating: 3 out of 5
Satisfied.
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Rating: 4 out of 5
Everything was perfect, product delivery time ...
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Rating: 4 out of 5
Great product!! The website was very clear and easy to order. I couldn't pay using a credit card and couldn't find the reason. Overall happy to order again!! Thanks.
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Rating: 4 out of 5
Fast delivery, impeccable packaging.
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Rating: 4 out of 5
The phone advice was very satisfactory. The delivery was fast and efficient, but when installing the rails, one element was marked and scratched. Fortunately, I was able to manage the installation to eliminate the defective element. Each bar should be checked before shipping by the seller and each bar upon arrival by the customer.
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Rating: 3 out of 5
Delivery promise by the carrier every day for 4 days, on the fifth day the package was left with the caretaker because the delivery person refused to go up to the fifth floor despite the elevator. GLS the worst of the worst, they do not keep their promises and on top of that they charge for phone calls, making customers wait several minutes before answering.
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Rating: 4 out of 5
Delivery: schedule not respected. Placed across the garden but without damage and with a call. Material corresponding to our expectations. Very satisfied.
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Rating: 4 out of 5
GOOD PRODUCTS AND GOOD SERVICE.
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Rating: 4 out of 5
Nothing to report... compliant... recommended.
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Rating: 4 out of 5
Is it really worth having to read three pages of conditions just to give you an opinion?
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Rating: 3 out of 5
Everything was perfectly in accordance with the order. Only the delivery faced difficulties due to the lack of seriousness of the carrier, who was quick to announce their arrival but unable to keep their commitment and much less prompt in notifying the buyer, who had to wait several times in vain for their arrival. The customer service should undoubtedly be more demanding towards its operator by not fully paying for such a degraded and approximate service.
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Rating: 4 out of 5
One day delay compared to the initially announced delivery date. Product very easy to assemble and meets expectations.
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Rating: 4 out of 5
No email for the day and date of delivery. Order delivered directly to the complementary location, information obtained after calling Cimaises & delivery email received 6 days after delivery.
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Rating: 4 out of 5
Products conforming and delivered on time.
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Rating: 4 out of 5
Fast delivery and careful packaging and well protected.
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Rating: 4 out of 5
Product conforms and easy to set up.
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Rating: 3 out of 5
The company is responsive. The products are almost in line with our expectations; the only downside is that the 230/12 transformer is provided without connection! However, GLS really struggles to deliver 2-meter rails...
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Rating: 4 out of 5
Goods conform to the description. Fast delivery despite a small stock shortage. Perfect service, well-packaged goods. To be recommended.
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Rating: 4 out of 5
Very fast shipping, products received conforming and easy to use. I am very satisfied with my order.
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Rating: 4 out of 5
Perfect! The rosette beautifies our room!
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Rating: 4 out of 5
Excellent material. Delivery delay due to the carrier.
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Rating: 4 out of 5
Perfect purchase and delivery process.
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Rating: 4 out of 5
Quality of the material and very correct delivery.
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Rating: 4 out of 5
In the store, the welcome is a bit cold and lacks advice.
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Rating: 3 out of 5
While I was present at home on the day and at the time announced by the delivery company, I had to go pick up my order in a neighboring town. As for the items, everything is perfect, thank you very much.
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Rating: 4 out of 5
Very good.
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Rating: 3 out of 5
Order shipped instead of being made available in the store, but arrived on time nonetheless... Quality products.
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Rating: 4 out of 5
This is an item I use regularly, I am a creator of driftwood, I create lighting and I am fully satisfied with this product.
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