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Rating: 4 out of 5
Very good for the deadlines and packaging.
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Customer reviews of Cimaises-et-plus
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 4 086 published reviews
Summary of reviews
Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Reviews 3 and 4 stars
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Rating: 4 out of 5
Fast and efficient.
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Rating: 4 out of 5
Very good but way too expensive.
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Rating: 4 out of 5
A customer service that knows its products and informs you cordially. Diverse products and good quality/price ratio. But it lacks a bit of choice in finishes (colors, stainless steel, ...) Fast and well-protected delivery.
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Rating: 4 out of 5
Very correct packaging, very easy to assemble. A bit long delay.
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Rating: 4 out of 5
For my first order: Fast delivery, I had a deadline imperative and by calling them they managed to prioritize my order so that I would be delivered on time. Unfortunately, one of the rails was damaged during delivery. For the second order, fast delivery. I haven't opened it yet!
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Rating: 4 out of 5
Delivery time slightly longer than announced: 1 week instead of 48 hours.
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Rating: 4 out of 5
Order received on time, good follow-up and especially well packaged. No issues.
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Rating: 4 out of 5
Hello, very fast delivery, also very good to be able to modify your order directly and without delay. Only small problem, the fixing of the hooks to the nylon wire for hanging the paintings; indeed, you have to remove the screw to pass this wire, otherwise the wire does not pass and then it is very difficult to tighten this screw. Best regards, J C Reucheron.
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Rating: 4 out of 5
Hello, one small defect, one rod is thinner than the others (out of 10 in total) the hook therefore slips but only when a painting is not hung. You can consider me a satisfied customer. Best regards. Alain Boyer aka Stinckwich.
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Rating: 4 out of 5
Very satisfied with the product and the new items such as the stabilizers, a real plus. Very surprised and pleasantly surprised that before shipping the customer service contacted me to verify my order because I had not ordered any rods. As a customer for several years, I recommend this company.
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Rating: 3 out of 5
Delivery postponed without warning. Goods left in the street, at the gate while we were at home. (No call from the delivery person via intercom or phone). I recommend to Cimaise &+ to stop using the gms company.
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Rating: 4 out of 5
Nothing to say about the goods and shipping. However, I regret that no installation instructions were included with the shipment. When installing picture rails for the first time, certain recommendations must be followed to succeed and achieve a clean job. There are always little tips to give to avoid mishaps. Dominique M.
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Rating: 4 out of 5
Fast delivery and practical package to move. Very good.
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Rating: 3 out of 5
The service offered by cimaises and + is excellent as well as the customer service. The major issues encountered at the time of delivery are entirely attributable to the carrier. Perhaps cimaises and + will need to review this aspect of the order.
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Rating: 4 out of 5
Very professional salespeople, who called me before delivery because they assumed (rightly so!) that I had made a mistake in my order. I therefore received the corrected quantities, with a credit note, that's not bad!
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Rating: 4 out of 5
Very fast shipping.
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Rating: 4 out of 5
Fast and compliant delivery.
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Rating: 4 out of 5
Impeccable! Very large selection. But a bit expensive...
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Rating: 3 out of 5
We were delivered with a week delay. We were not notified by phone as requested. The package was left in the yard. Impossible to verify but the package was intact.
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Rating: 4 out of 5
Ultra-fast delivery, products conforming to the description = total satisfaction.
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Rating: 4 out of 5
The steel brackets were missing from my first order and with one email the customer service took the necessary steps to send them to me: very appreciated.
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Rating: 4 out of 5
Goods and customer service perfect. Delivery one day late without prior information about the delay.
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Rating: 4 out of 5
Customer service very correct, quickly corrects any errors in delivery or potential manufacturing defects. Company to recommend. AD.
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Rating: 4 out of 5
Very happy, very fast. Information by phone very patient and precise. Thank you.
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Rating: 4 out of 5
Very good product, easy to adjust and to fix on the wall.
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Rating: 4 out of 5
Fast delivery. Package well protected. Discreet and functional product. Delivery OK but not very flexible in terms of the carrier.
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Rating: 4 out of 5
No screws for the fragile hooks.
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Rating: 4 out of 5
Fast delivery, merchandise in good condition.
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Rating: 3 out of 5
Waiting for delivery due to order preparation issue, requested delivery to store, and delivered to home while I was absent, hence call for product pickup in store. Delayed delivery.
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Rating: 4 out of 5
This is my 2nd purchase and I am very satisfied again! Serious, fast and items very well packaged.
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Rating: 4 out of 5
For the delivery, I had requested to be informed of the time of passage, this was not done. Fortunately, I was home when the delivery person came by. I did not have to deal with customer service.
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Rating: 4 out of 5
A sure value and great professionalism, 'pro' items that give no trouble, in short, finally a store that has the right items in a spirit of total customer satisfaction! It's rare, but here it's really the case that I experienced! I thank them in passing.
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Rating: 4 out of 5
Good product, fulfills its function as described on the site. Serious e-commerce merchant and fast delivery. I recommend it to you.
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Rating: 3 out of 5
Fast delivery but the GLS service is deplorable!!! The merchandise is conforming and of quality!! Well packaged product. Thank you.
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Rating: 3 out of 5
I received an email stating that the delivery person had come by but that there was no one at home; which is false. I therefore had to go to a relay to retrieve my product. It makes the 'doubtful' practice quite expensive.
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Rating: 4 out of 5
I already gave it to you two or three days ago but here I am still satisfied.
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Rating: 4 out of 5
A bit long delays (due to the supplier), but very good follow-up by the collaborators.
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Rating: 4 out of 5
Good service. Good packaging. Material a bit light but corresponds well to its description.
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Rating: 4 out of 5
Too bad the delivery person is so unfriendly and unpleasant.
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