Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Product generally meets our expectations. However, one downside: the joints between two sections are very visible (two over a distance of 4.70m)
Translated reviews
Response from Cimaises-et-plus
Hello, Thank you for this feedback! I see that you ordered a ceiling rail to clip. I have a question: did you properly place a clip between the rails so that they are well joined? Normally, with two factory cuts side by side and the two rails fixed at their junction on the same clip, the result should be rather discreet. Best regards, Coralie P.
O
Olivier R.
Rating: 3 out of 5
following a purchase from 30/09/2024
Basic product suitable for my use as a private individual. Price a bit too high despite the discount. Very well packaged for the delivery properly ensured. Its
Translated reviews
Response from Cimaises-et-plus
Thank you for your comment!
S
Servane L.
Rating: 3 out of 5
following a purchase from 15/09/2024
Two orders, the picture rails are not the same, the first ones are wider and there were no hooks, which I had to order additionally (I did not make a complaint, boring boring). Nevertheless, happy with the result and okay value for money.
Translated reviews
Response from Cimaises-et-plus
Hello, Thank you for your comment! After checking, you ordered two different models of rails: the CLASSIC + (max 40 kg) and the CLASSIC RAIL (which you purchased in a box) max 20 kg. Indeed, these two models are slightly different, the CLASSIC PLUS is thicker and rounder than the CLASSIC RAIL. Have a nice day, Coralie P.
M
Michaella S.
Rating: 4 out of 5
following a purchase from 08/09/2024
Great site, responsive customer service, delivery price a bit expensive, but the products are perfect
Translated reviews
Response from Cimaises-et-plus
Thank you very much for your comment!
D
Didier L.
Rating: 4 out of 5
following a purchase from 25/07/2024
The ordered products are correct but an effort should be made to reduce the amount of packaging: about 120 plastic bags for this delivery + the cardboard and packing paper.
Translated reviews
C
Claude De P.
Rating: 4 out of 5
following a purchase from 08/07/2024
sometimes difficult to find the right item
Translated reviews
J
Jh E.
Rating: 3 out of 5
following a purchase from 05/07/2024
Average advice since the purchased products were not suitable for heavy frames as I had clearly specified.
Translated reviews
J
Jean-Jacques R.
Rating: 4 out of 5
following a purchase from 01/07/2024
All good, except for the white color which is less white than the previous ones bought in store.
Translated reviews
C
Claude De P.
Rating: 4 out of 5
following a purchase from 26/06/2024
reliable site
Translated reviews
D
Dominique M.
Rating: 4 out of 5
following a purchase from 17/06/2024
Not always easy to navigate through the offers, not very intuitive
Translated reviews
Response from Cimaises-et-plus
Thank you for this feedback which we take into account.
T
Thomas J.
Rating: 4 out of 5
following a purchase from 21/05/2024
Everything was very good except at the pickup in the store where the person in charge of reception was rather cold.
Translated reviews
E
Evelyne D.
Rating: 4 out of 5
following a purchase from 22/05/2024
Order placed on time but a part was missing, which I reported.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2024
I had a bit of trouble finalizing the order because:
- difficult to find certain products (pearl threads, twisters)
- I forgot to order the additional fixing clips for the picture rails which are essential
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/04/2024
Insufficient explanations when you don't know the fastening system, easy order afterwards and delivery without problems
Translated reviews
Response from Cimaises-et-plus
Hello, Thank you for your comment. We attach a detailed assembly sheet with the orders. You may not have received it? Looking forward to hearing from you, Best regards, Coralie PIED
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2024
Quality material and fast delivery. However, ensuring to select the right delivery provider based on the order can prove difficult.
Translated reviews
Response from Cimaises-et-plus
Thank you very much for your comment. Our sales service is at your disposal by email and phone to answer all your questions. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2024
Good site
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2024
I find it unfortunate that for 3 rails ordered, there are only 2 end caps, as I position them on 3 different walls, I am missing 4 caps... can you send them to me?
Translated reviews
Response from Cimaises-et-plus
Hello, the economical boxes indeed only include two end caps. However, if you need more caps, they can be ordered separately on the site (in packs of 4). Product code: AC94105 (white CLICK cap). Best regards, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2024
It's serious. Fast. But expensive...
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2024
very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2024
Meets my need and easy installation. One suggestion: include 4 tips instead of two.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2024
Nothing to report.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2024
Fast delivery.
Translated reviews
Response from Cimaises-et-plus
Thank you for your feedback!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2024
Very practical and nicely decorated. Ceiling not yet repainted but I am sure it will look perfect once painted.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2024
Serious, reliable company
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2024
good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2024
Very extensive catalog. Order, payment, and delivery without problems. Shipping costs to Switzerland are excessive, but such a complete catalog does not exist in Switzerland ... I recommend this site.
Translated reviews
Response from Cimaises-et-plus
Thank you very much for your constructive feedback. We take note of your comment regarding shipping costs. Unfortunately, our carrier charges additional fees for Switzerland that we are obliged to pass on. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2024
Quality price is on point.
Good delivery.
No issues.
Translated reviews
Response from Cimaises-et-plus
Thank you very much!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2023
Nothing to complain about. Everything went well.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2023
Nothing to report.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2023
Delivery is too expensive
Translated reviews
Response from Cimaises-et-plus
Hello, Orders under 39 euros (with lengths of 200 cm) are charged a bit more because shipping costs are not offset by the cost of the material. Please note that shipping costs (for individuals) are 12.90 euros if the order is over 39 euros and free if the order is over 139 euros. This is an oversized shipment, unfortunately, we cannot lower this transport cost. Best regards, Coralie P.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2023
Not always easy to find your way...
Translated reviews
Response from Cimaises-et-plus
Hello, We are reachable by phone or email for any questions. We will be happy to assist you. Best regards, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2023
Wide choice of products.
Delivery costs a bit high.
Deadlines respected.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/11/2023
It's okay
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/10/2023
-
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2023
Simple and effective, fast delivery.
Translated reviews
Response from Cimaises-et-plus
Thank you :)
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2023
Good product ... however regret not being able to find continuity with my rail purchase from 5 years ago which is no longer on the menu.
Translated reviews
Response from Cimaises-et-plus
Hello Sir, Thank you for your comment! I just checked your 2017 order, all items are still offered on the site. Do not hesitate to contact us if needed. Best regards, Coralie P.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/08/2023
Delivery of the order was quite fast, but unfortunately it is incomplete, I sent an email to report it, it was taken into account but I have not heard back.
Translated reviews
Response from Cimaises-et-plus
Hello Sir, After checking, some S-hooks were missing which have been sent by post. I am contacting you by email to verify that you have received them since. Best regards, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2023
Fast shipping, compliant item, just the shipping costs a bit expensive
Translated reviews
Response from Cimaises-et-plus
Thank you for your comment!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2023
No particular difficulty in choosing and ordering.
Translated reviews
Response from Cimaises-et-plus
Thank you for your comment!
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/07/2023
Cables and different types of quality picture hooks conforming to what I expected. However, the seller does not respect the commitments made on the site, justifying the delay by a surge of orders during the discount/sale period which did not allow them to proceed with the shipment according to their commitment.
Translated reviews
Response from Cimaises-et-plus
Hello Madam, Thank you for your feedback. After verification, the order was placed on Friday, July 14, and therefore processed the next working day, which is Monday, July 17. It indeed left with a day's delay (on Tuesday, July 18) and was delivered to the pickup point on July 20. We are sorry if this day's delay in processing your order has been detrimental to you; it is a completely exceptional situation. Counting on your understanding. Best regards, Coralie P.
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 