Customer reviews of Cimaises-et-plus

9,2 /10

Based on 4 086 published reviews

5 3 021 74% 4 706 17% 3 219 5% 2 62 2% 1 78 2%

Summary of reviews

Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.

Reviews 3 and 5 stars

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Acheteur Vérifié

Published on 19/08/2023 à 21h41 following a purchase from 08/08/2023

Very good products and careful delivery super fast. Very happy.

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Acheteur Vérifié

Published on 19/08/2023 à 08h37 following a purchase from 08/08/2023

gfjghj,

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Acheteur Vérifié

Published on 15/08/2023 à 19h14 following a purchase from 03/08/2023

Delivery of the order was quite fast, but unfortunately it is incomplete, I sent an email to report it, it was taken into account but I have not heard back.

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Response from Cimaises-et-plus Published on 16/08/2023

Hello Sir, After checking, some S-hooks were missing which have been sent by post. I am contacting you by email to verify that you have received them since. Best regards, Coralie P.

Acheteur Vérifié

Published on 15/08/2023 à 13h44 following a purchase from 04/08/2023

Very clear site

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Response from Cimaises-et-plus Published on 16/08/2023

Thank you!

Acheteur Vérifié

Published on 13/08/2023 à 16h00 following a purchase from 03/08/2023

Very professional site: a huge selection, almost everything in stock, very structured and reassuring ordering experience, fast shipping in a well-protected package: I recommend 200%!

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Response from Cimaises-et-plus Published on 16/08/2023

A big thank you! We are happy to know you are fully satisfied :) Best regards, Coralie P.

Acheteur Vérifié

Published on 13/08/2023 à 10h12 following a purchase from 02/08/2023

Good products and good company. Perfect delivery, fast and compliant

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Response from Cimaises-et-plus Published on 16/08/2023

Thank you very much :)

Acheteur Vérifié

Published on 11/08/2023 à 09h40 following a purchase from 15/07/2023

Very good and responsive customer service.

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Response from Cimaises-et-plus Published on 11/08/2023

Thank you very much!

Acheteur Vérifié

Published on 05/08/2023 à 16h10 following a purchase from 25/07/2023

Respect for the delivery time

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Response from Cimaises-et-plus Published on 07/08/2023

Thank you very much for your comment!

Acheteur Vérifié

Published on 05/08/2023 à 16h00 following a purchase from 26/07/2023

Perfect

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Response from Cimaises-et-plus Published on 08/08/2023

Thank you very much!

Acheteur Vérifié

Published on 05/08/2023 à 15h44 following a purchase from 25/07/2023

Well-packaged parcel and very fast delivery.

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Response from Cimaises-et-plus Published on 07/08/2023

Thank you :)

Acheteur Vérifié

Published on 03/08/2023 à 22h44 following a purchase from 19/07/2023

A very good customer service and quality products.

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Response from Cimaises-et-plus Published on 04/08/2023

Thank you very much for your comment!

Acheteur Vérifié

Published on 01/08/2023 à 16h01 following a purchase from 22/07/2023

I had already ordered picture rails and perlon threads which I was satisfied with and to complete, I ordered perlon thread again to hang some additional small frames. Easy ordering and quick receipt.

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Response from Cimaises-et-plus Published on 02/08/2023

A big thank you for your comment!

Acheteur Vérifié

Published on 26/07/2023 à 16h18 following a purchase from 14/07/2023

Cables and different types of quality picture hooks conforming to what I expected. However, the seller does not respect the commitments made on the site, justifying the delay by a surge of orders during the discount/sale period which did not allow them to proceed with the shipment according to their commitment.

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Response from Cimaises-et-plus Published on 27/07/2023

Hello Madam, Thank you for your feedback. After verification, the order was placed on Friday, July 14, and therefore processed the next working day, which is Monday, July 17. It indeed left with a day's delay (on Tuesday, July 18) and was delivered to the pickup point on July 20. We are sorry if this day's delay in processing your order has been detrimental to you; it is a completely exceptional situation. Counting on your understanding. Best regards, Coralie P.

Acheteur Vérifié

Published on 23/07/2023 à 11h16 following a purchase from 12/07/2023

Very good, impeccable service, careful and attentive. I recommend!

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Response from Cimaises-et-plus Published on 24/07/2023

Thank you very much!

Acheteur Vérifié

Published on 17/07/2023 à 16h58 following a purchase from 07/07/2023

Great prices! Very complete pack! Delivery in 1 day! Highly recommend

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Response from Cimaises-et-plus Published on 18/07/2023

Thank you very much!

Acheteur Vérifié

Published on 16/07/2023 à 19h55 following a purchase from 05/07/2023

very good

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Response from Cimaises-et-plus Published on 18/07/2023

Thank you :)

Acheteur Vérifié

Published on 16/07/2023 à 10h22 following a purchase from 05/07/2023

Excellent quality product. Fast delivery and absolutely perfect packaging. Easy installation and superb result.

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Response from Cimaises-et-plus Published on 18/07/2023

A big thank you for your feedback, we are delighted to know you are satisfied :)

Acheteur Vérifié

Published on 10/07/2023 à 23h56 following a purchase from 29/06/2023

very good.

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Response from Cimaises-et-plus Published on 11/07/2023

Thank you :)

Acheteur Vérifié

Published on 10/07/2023 à 23h55 following a purchase from 29/06/2023

Very good, nothing to say.

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Response from Cimaises-et-plus Published on 11/07/2023

Thank you!

Acheteur Vérifié

Published on 10/07/2023 à 10h23 following a purchase from 27/06/2023

Quality product and delivered quickly

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Response from Cimaises-et-plus Published on 10/07/2023

Thank you!

Acheteur Vérifié

Published on 10/07/2023 à 10h05 following a purchase from 27/06/2023

Quality products and conforming to the description and photos. Fast and careful delivery. I recommend!

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Response from Cimaises-et-plus Published on 10/07/2023

Thank you very much!

Acheteur Vérifié

Published on 08/07/2023 à 17h50 following a purchase from 25/06/2023

Fast delivery, well-protected products. 2 orders placed and still very satisfied. Will it be possible one day to have 3m rails delivered? That would be nice......

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Acheteur Vérifié

Published on 04/07/2023 à 14h45 following a purchase from 23/06/2023

Fast delivery, order meets my expectations.

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Response from Cimaises-et-plus Published on 07/07/2023

A big thank you for your comment!

Acheteur Vérifié

Published on 03/07/2023 à 15h02 following a purchase from 19/06/2023

Always a good shopping experience, delivery is fast and the product matches the description. I am informed of stock shortages and the tracking of my delivery. Perfect.

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Response from Cimaises-et-plus Published on 04/07/2023

Thank you very much for this feedback! We are delighted to know you are satisfied :)

Acheteur Vérifié

Published on 29/06/2023 à 15h33 following a purchase from 19/06/2023

Not installed yet

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Response from Cimaises-et-plus Published on 30/06/2023

Thank you for your review :)

Acheteur Vérifié

Published on 28/06/2023 à 11h07 following a purchase from 14/06/2023

I ordered the wrong product. The employee noticed that something was wrong and called me. He adjusted the order and sent me the corresponding products. Wonderful!

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Response from Cimaises-et-plus Published on 30/06/2023

A big thank you for this feedback! Have a nice day, Coralie P.

Acheteur Vérifié

Published on 13/06/2023 à 15h20 following a purchase from 02/06/2023

Clear site, shipping within reasonable time, careful packaging.

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Response from Cimaises-et-plus Published on 13/06/2023

Thank you for your feedback! Have a nice day, Coralie P.

Acheteur Vérifié

Published on 12/06/2023 à 17h08 following a purchase from 02/06/2023

Perfect in every way

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Response from Cimaises-et-plus Published on 13/06/2023

Thank you very much!

Acheteur Vérifié

Published on 11/06/2023 à 21h42 following a purchase from 29/05/2023

As expected

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Response from Cimaises-et-plus Published on 12/06/2023

Thank you for your comment! Have a nice day. The Cimaises & Plus team

Acheteur Vérifié

Published on 08/06/2023 à 18h29 following a purchase from 12/05/2023

Clear information, simple and easy navigation

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Response from Cimaises-et-plus Published on 10/06/2023

Thank you very much!

Acheteur Vérifié

Published on 07/06/2023 à 20h52 following a purchase from 27/05/2023

Nothing to report, perfect

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Response from Cimaises-et-plus Published on 08/06/2023

A big thank you for your comment!

Acheteur Vérifié

Published on 01/06/2023 à 09h56 following a purchase from 22/05/2023

Perfect, speed and quality of the product. I recommend.

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Response from Cimaises-et-plus Published on 01/06/2023

Thank you very much!

Acheteur Vérifié

Published on 01/06/2023 à 07h21 following a purchase from 13/05/2023

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Acheteur Vérifié

Published on 31/05/2023 à 16h28 following a purchase from 20/05/2023

Nothing to report. Very good, impeccable service, careful and attentive.

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Response from Cimaises-et-plus Published on 01/06/2023

Thank you very much for your comment :)

Acheteur Vérifié

Published on 27/05/2023 à 18h59 following a purchase from 17/05/2023

Easy navigation

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Response from Cimaises-et-plus Published on 30/05/2023

Thank you for your comment!

Acheteur Vérifié

Published on 22/05/2023 à 13h06 following a purchase from 10/05/2023

Products conform to the description and very fast shipping, I recommend!

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Response from Cimaises-et-plus Published on 23/05/2023

Hello, A big thank you for your comment! Have a nice day, Coralie P.

Acheteur Vérifié

Published on 16/04/2023 à 00h00 following a purchase from 03/04/2023

Excellent product. The white baguette is perfect, and integrates elegantly into the decor, easy hanging, and PLUS I CAN MODIFY OR MOVE THE HANGINGS WITHOUT MAKING HOLES IN MY NEW PAINTINGS!

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Response from Cimaises-et-plus Published on 19/04/2023

A big thank you for your comment!

Acheteur Vérifié

Published on 14/04/2023 à 00h00 following a purchase from 01/04/2023

The first product did not suit me. Return without issues and refund in less than a week. New product perfect (it was my mistake).

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Response from Cimaises-et-plus Published on 17/04/2023

Thank you very much for your comment! Have a nice day.

Acheteur Vérifié

Published on 14/04/2023 à 00h00 following a purchase from 26/03/2023

Excellent system. Competitive prices. Fast delivery.

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Response from Cimaises-et-plus Published on 17/04/2023

Thank you very much!

Acheteur Vérifié

Published on 13/04/2023 à 00h00 following a purchase from 02/04/2023

Super fast and very good item.

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Response from Cimaises-et-plus Published on 16/04/2023

Thank you!