Customer reviews of Cimaises-et-plus

9,2 /10

Based on 4 086 published reviews

5 3 021 74% 4 706 17% 3 219 5% 2 62 2% 1 78 2%

Summary of reviews

Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.

Reviews 3 and 5 stars

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Acheteur Vérifié

Published on 16/10/2021 à 00h00 following a purchase from 30/09/2021

Perfect.

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Response from Cimaises-et-plus Published on 19/10/2021

Thank you!

Acheteur Vérifié

Published on 16/10/2021 à 00h00 following a purchase from 05/10/2021

Just perfect, fast.

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Response from Cimaises-et-plus Published on 19/10/2021

Thank you very much :)

Acheteur Vérifié

Published on 13/10/2021 à 00h00 following a purchase from 29/09/2021

Speed of delivery, product conforms, interlocutor attentive following a order error and quick refund.

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Response from Cimaises-et-plus Published on 16/10/2021

A big thank you for your comment! Have a nice day, Coralie P.

Acheteur Vérifié

Published on 11/10/2021 à 00h00 following a purchase from 01/10/2021

Very clear catalog, fast delivery with secure packaging. Perfect.

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Response from Cimaises-et-plus Published on 14/10/2021

Thank you very much!

Acheteur Vérifié

Published on 08/10/2021 à 00h00 following a purchase from 26/09/2021

Products meet my expectations.

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Acheteur Vérifié

Published on 07/10/2021 à 00h00 following a purchase from 26/09/2021

Very satisfied.

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Acheteur Vérifié

Published on 02/10/2021 à 00h00 following a purchase from 21/09/2021

Perfect! Fast!

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Response from Cimaises-et-plus Published on 05/10/2021

Thank you!

Acheteur Vérifié

Published on 30/09/2021 à 00h00 following a purchase from 15/09/2021

Very good advice given by phone. The products are compliant and very easy to use.

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Response from Cimaises-et-plus Published on 03/10/2021

A big thank you for your feedback! Have a nice day, Coralie P.

Acheteur Vérifié

Published on 30/09/2021 à 00h00 following a purchase from 19/09/2021

Very satisfied with my purchase.

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Response from Cimaises-et-plus Published on 03/10/2021

Thank you!

Acheteur Vérifié

Published on 26/09/2021 à 00h00 following a purchase from 15/09/2021

Very good product arrived as expected without any issues.

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Acheteur Vérifié

Published on 26/09/2021 à 00h00 following a purchase from 15/09/2021

Perfect.

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Response from Cimaises-et-plus Published on 29/09/2021

Thank you!

Acheteur Vérifié

Published on 25/09/2021 à 00h00 following a purchase from 14/09/2021

Very good. A quick fix for an oversight: I was very satisfied.

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Acheteur Vérifié

Published on 23/09/2021 à 00h00 following a purchase from 10/09/2021

Top.

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Response from Cimaises-et-plus Published on 26/09/2021

Thank you!!

Acheteur Vérifié

Published on 22/09/2021 à 00h00 following a purchase from 07/09/2021

Very fast delivery.

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Acheteur Vérifié

Published on 22/09/2021 à 00h00 following a purchase from 09/09/2021

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Acheteur Vérifié

Published on 21/09/2021 à 00h00 following a purchase from 09/09/2021

I had specifically requested a home delivery, paid accordingly, which I had to pick up at a relay point that was not the closest to my home. This provider is deplorable, the delivery people decide and do what they want. Not recommended.

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Response from Cimaises-et-plus Published on 24/09/2021

Hello Sir, After two delivery attempts, the package is dropped off at a relay point if it accepts the lengths, which was your case, otherwise it would have been returned to us. There were two attempts on the 14th and 15th of September according to what I see in the tracking, hence the drop-off at the relay point on the 15th of September. We are however sorry for the inconvenience this has caused you. Also note that you can change the scheduled delivery date if it does not suit you (via the link that the carrier sends you at the time of shipment). Finally, the price is the same for a delivery by DPD carrier to home or to a relay point (package of 2 meters long not covered by the Post). Best regards, Coralie P.

Acheteur Vérifié

Published on 21/09/2021 à 00h00 following a purchase from 05/09/2021

Perfect.

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Response from Cimaises-et-plus Published on 24/09/2021

Thank you!

Acheteur Vérifié

Published on 17/09/2021 à 00h00 following a purchase from 24/08/2021

Item received on time and as described, the quality is very good and the ease of setup is great.

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Response from Cimaises-et-plus Published on 20/09/2021

Thank you for your comment :) Have a nice day, Coralie P.

Acheteur Vérifié

Published on 14/09/2021 à 00h00 following a purchase from 27/08/2021

Perfect but you could have provided the appropriate screws and plugs. Or at least give the indications and advice.

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Response from Cimaises-et-plus Published on 17/09/2021

Hello, The screws and plugs can be ordered as an option (they are not suitable for all types of materials, which is why they are not mandatory). Best regards, Coralie P.

Acheteur Vérifié

Published on 13/09/2021 à 00h00 following a purchase from 02/09/2021

Professionalism and responsiveness for high-end material.

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Response from Cimaises-et-plus Published on 16/09/2021

Thank you very much for your comment :)

Acheteur Vérifié

Published on 13/09/2021 à 00h00 following a purchase from 31/08/2021

The product is in accordance with the order. Even though we had a missing item in our order, the customer service is TOP and super responsive (24-hour delivery included).

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Response from Cimaises-et-plus Published on 16/09/2021

A big thank you for your comment! We are delighted to know you are satisfied :) Have a nice day, Coralie P.

Acheteur Vérifié

Published on 11/09/2021 à 00h00 following a purchase from 01/09/2021

Super fast and well protected!

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Response from Cimaises-et-plus Published on 14/09/2021

Thank you!!

Acheteur Vérifié

Published on 10/09/2021 à 00h00 following a purchase from 29/08/2021

Business is business! After a first order of nearly €1000.00, I would have had to pay twice €6.95 (total €13.90) for an order of 50 additional hooks (not available in full) amounting to €40.00! The commercial gesture is unknown at Cimaises and +!!!

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Response from Cimaises-et-plus Published on 13/09/2021

Hello Sir, As mentioned by phone, we cannot offer EXPRESS shipping for an order of €15.22 including VAT as it would cause us to lose money. We are sorry that you see it this way. We wish you a pleasant day. Best regards, Coralie P.

Acheteur Vérifié

Published on 09/09/2021 à 00h00 following a purchase from 19/08/2021

Satisfied with my experience.

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Response from Cimaises-et-plus Published on 12/09/2021

Thank you for your feedback :) Have a nice day, Coralie P.

Acheteur Vérifié

Published on 04/09/2021 à 00h00 following a purchase from 24/08/2021

Superb product and very good advice, I highly recommend this store.

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Response from Cimaises-et-plus Published on 07/09/2021

A big thank you for your comment!

Acheteur Vérifié

Published on 03/09/2021 à 00h00 following a purchase from 23/08/2021

Impeccable, as usual!

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Response from Cimaises-et-plus Published on 06/09/2021

Thank you very much!

Acheteur Vérifié

Published on 03/09/2021 à 00h00 following a purchase from 24/08/2021

Top-notch!

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Response from Cimaises-et-plus Published on 06/09/2021

Thank you!

Acheteur Vérifié

Published on 03/09/2021 à 00h00 following a purchase from 23/08/2021

Perfect.

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Response from Cimaises-et-plus Published on 06/09/2021

Thank you!

Acheteur Vérifié

Published on 02/09/2021 à 00h00 following a purchase from 20/08/2021

Good ergonomics for ordering. Everything is well organized. The only downside, but a significant one: the delivery. Catastrophic is the only adequate qualifier. Too bad.

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Response from Cimaises-et-plus Published on 05/09/2021

Hello, Thank you for your comment. I am sorry that you encountered difficulties during delivery. Please do not hesitate to contact us for any assistance in case of delivery problems. In summer, there are often temporary workers who handle the delivery and unfortunately, at peak times, we encounter some difficulties. Have a nice day, Coralie P.

Acheteur Vérifié

Published on 29/08/2021 à 00h00 following a purchase from 12/08/2021

Product in line with expectations. Smooth delivery.

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Acheteur Vérifié

Published on 29/08/2021 à 00h00 following a purchase from 18/08/2021

Top notch!

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Response from Cimaises-et-plus Published on 01/09/2021

Thank you!

Acheteur Vérifié

Published on 27/08/2021 à 00h00 following a purchase from 15/08/2021

Everything went very well and the products are of good quality. Let's see over time now.

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Acheteur Vérifié

Published on 26/08/2021 à 00h00 following a purchase from 14/08/2021

The click rails are good even though the system of these mini rails is harder to click than the wide rails. On the other hand, I had planned a mini rail to glue: the tube of glue is 100 times too big, which creates a terrible waste, and the explanations are so minimal that I ultimately decided not to install the glue rail... I was afraid of damaging the ceiling and wall. Fast delivery, perfect packaging.

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Acheteur Vérifié

Published on 26/08/2021 à 00h00 following a purchase from 13/08/2021

I cannot give my opinion, as I have not yet received the material, normally on 31/08 at the same time, if you could give me a delivery date, I would be delighted. Thank you.

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Acheteur Vérifié

Published on 23/08/2021 à 00h00 following a purchase from 10/08/2021

Fast, well packaged, and good quality product.

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Acheteur Vérifié

Published on 22/08/2021 à 00h00 following a purchase from 11/08/2021

Order delivered very quickly; the next day, the products are in stock which is not always the case on many sites. Very easy click rail system to install, 6 holes to position with the template provided, you drill, screw, and clip.

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Acheteur Vérifié

Published on 21/08/2021 à 00h00 following a purchase from 06/08/2021

Choice, quality, and speed in shipping.

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Acheteur Vérifié

Published on 19/08/2021 à 00h00 following a purchase from 08/08/2021

Nothing to complain about, fast and well-packaged delivery.

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Acheteur Vérifié

Published on 16/08/2021 à 00h00 following a purchase from 03/08/2021

Received very quickly. Perfect packaging.

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Acheteur Vérifié

Published on 13/08/2021 à 00h00 following a purchase from 29/07/2021

5/5.

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Response from Cimaises-et-plus Published on 16/08/2021

Thank you!