Customer reviews of Cimaises-et-plus

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 4 086 published reviews
5 3 021 74% 4 706 17% 3 219 5% 2 62 2% 1 78 2%

Summary of reviews

Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2019
I highly recommend this product. Very good value for money.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2019
Very satisfied with the order and the speed of delivery. Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2019
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2019
Very good, 5 out of 5.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
Messages received indicating the progress of the order; appreciated service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
Everything was perfect. Best regards.
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Response from Cimaises-et-plus
Hello Madam, Thank you for taking the time to rate us and leave a comment. Knowing you are satisfied is a great reward for our team. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2019
Fast shipping. Very nice molding of very good quality. Very satisfied with the result once installed.
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Response from Cimaises-et-plus
Hello, A big thank you for your comment! Wishing you a great day. The Cimaises & Plus Team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2019
Efficiency, speed, top-notch follow-up.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2019
5/5.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2019
A score of 20/20.
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2019
Fast delivery and careful packaging, I recommend.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2019
Delivery on time.
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
EXCELLENT.
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Response from Cimaises-et-plus
Thank you!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
There was a small error in the delivery (wrong model of clips). Following my email, I was very quickly contacted by a lady who resolved the issue with great efficiency, kindness, and speed. The moldings look great and I am reordering for more :-) Philippe (in Belgium).
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Response from Cimaises-et-plus
Hello Sir, Thank you for taking the time to rate us. I apologize again for the issue encountered & a big thank you for your comment. Knowing you are satisfied is a great reward for our team. Have a nice day, Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2019
Very satisfied with the product, the packaging, and the delivery time, just one regret, your site does not display when clicking on Artitech.
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Response from Cimaises-et-plus
Hello, Thank you for your comment! We are looking into this... Have a nice day, The Cimaises & Plus Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2019
Super customer service very attentive.
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Response from Cimaises-et-plus
Hello Sir, Thank you very much for your comment! The Cimaises & Plus Team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2019
I am completely satisfied with the follow-up of my order and the delivery times.
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Response from Cimaises-et-plus
Thank you very much for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2019
Product fully compliant with the description, shipped within the announced timeframe. It's perfect.
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Response from Cimaises-et-plus
Thank you very much for your comment!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/11/2019
It's a shame that the delivery address was not fully provided.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2019
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2019
-
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Response from Cimaises-et-plus
Hello, Thank you for taking the time to rate our store! Have a nice day, Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2019
Speed and efficiency, complete satisfaction.
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Response from Cimaises-et-plus
Hello Madam, Thank you for taking the time to rate our store. Knowing you are satisfied is a real reward for our team. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2019
Thank you, I am really delighted. Practical detail, I painted the rods the color of my wall. Is there a little trick to avoid tearing the paint off the rod when sliding the hook on it? Best regards, Yves Delaplace.
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Response from Cimaises-et-plus
Thank you very much for your comment! Unfortunately, when the rods are not painted at the factory, there is always a risk that the paint will come off (especially since the purchased rods are white lacquered at the base). I can only advise you to slide the hook as gently as possible. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/11/2019
The carrier behaved poorly (damaged item) but Cimaises Plus very kindly resolved my problem. The items are always excellent: good quality and easy to install.
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Response from Cimaises-et-plus
Hello Sir, First of all, thank you for your review which encourages us to continue our efforts to best satisfy our customers :) & once again sorry for the problem with the carrier. Have a nice day, The Cimaises & Plus team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2019
No difficulty, fast delivery, easy setup.
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2019
Top notch! Fast and well-managed delivery (I was able to choose a time slot for home delivery) and the installation of the picture rails was very easy!!
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Response from Cimaises-et-plus
Thank you very much for your comment! Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2019
Fast delivery, I already knew the products, always perfect. Thank you.
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Response from Cimaises-et-plus
Thank you very much for your comment! Have a nice day, Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2019
Great.
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Response from Cimaises-et-plus
Thank you!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2019
Just a note on the order that uses the generic term 'cimaise configurator' rather than the details of the purchased items. It's a shame.
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Response from Cimaises-et-plus
Hello Sir, Thank you for your comment. For now, indeed, it is a technical limitation of the configurator. Thank you for sharing your customer experience with this tool. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2019
Fast delivery, quality products.
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Response from Cimaises-et-plus
Thank you! Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2019
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2019
Responsiveness, in line with my request.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2019
Delivery, merchandise, customer service OK despite an error in the contents of the package. (1 kit despite an order of 3..) The complaint made by phone was taken into account immediately and a new delivery was made 2 days later.
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Response from Cimaises-et-plus
Hello Madam, Thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2019
Very good material, easy installation and good design.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2019
The merchandise is in accordance with what I ordered. Properly packaged, the cimaises are very easy to install.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2019
Product conforms, practical and discreet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2019
5 Professional seller and very responsive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2019
POSTER DISPLAY DOOR PAN SUPER AND IMPECCABLE DELIVERY.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2019
Completely satisfied with all the services. A special note for the speed of processing the order as well as the delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2019
A site I recommend, serious, competitive and fast. Never disappointed.
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