English 
Français 
Español 
A
Rating: 4 out of 5
Perfect.
Translated reviews
Response from Cimaises-et-plus
Thank you!
Customer reviews of Cimaises-et-plus
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 4 086 published reviews
Summary of reviews
Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
4 star reviews
Reset filtersA
Rating: 4 out of 5
Fast delivery, the product meets expectations.
Translated reviews
Response from Cimaises-et-plus
Thank you :)
A
Rating: 4 out of 5
The package was incomplete but customer service recognized its mistake and quickly sent the missing items. The delivery service communicates its time slot at the last moment, very inconvenient. The products are very good, in accordance with the descriptions.
Translated reviews
Response from Cimaises-et-plus
Hello Madam, Thank you for your comment and again sorry for the issues related to the preparation error. Have a nice day, Coralie P.
A
Rating: 4 out of 5
Nothing to complain about, good.
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Rating: 4 out of 5
Items conforming to my order, of quality. Customer service available and very responsive. I recommend.
Translated reviews
Response from Cimaises-et-plus
A big thank you for your comment!
A
Rating: 4 out of 5
Fast, however the delivery cost may be prohibitive in the case of an installation supplement.
Translated reviews
Response from Cimaises-et-plus
Hello Sir, Thank you for your comment. We understand that this has a cost for a small restock, unfortunately when there are lengths of 200 cm, these transport costs are unavoidable (at least for now). Best regards, Coralie P.
A
Rating: 4 out of 5
Good service and very good product.
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Rating: 4 out of 5
Very good commercial service, quality material.
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Rating: 4 out of 5
The plastic plugs tend to be just wide enough for a 6 mm hole. (too conical, not cylindrical enough). They tend to turn in the hole. I have to drill at 5.5 mm instead of 6 mm but 5.5 mm concrete drills are rare. To stay at 6 mm in hollow walls, I use plugs from another supplier.
Translated reviews
Response from Cimaises-et-plus
Hello Sir, First of all, thank you for your comment! For your information, our Fischer plugs for hollow walls are 5 mm, so it is not surprising that they 'float' in a 6 mm hole. Best regards, Coralie P.
A
Rating: 4 out of 5
Good products, meets our expectations. Too bad the delivery person had to postpone the delivery twice at the last minute, which caused us to lose a good week for the renovation of the room.
Translated reviews
A
Rating: 4 out of 5
The white of the picture rails is not very bright, it looks a bit yellowish compared to the white of the rods.
Translated reviews
Response from Cimaises-et-plus
Hello, The rail and the rods are both in a glossy white finish (ral 9010). It is indeed a slightly "off-white" glossy white. Best regards, The C&+ team
A
Rating: 4 out of 5
Nothing to report, everything was as expected and well packaged. A small downside on a defective hook, but replaced immediately upon complaint.
Translated reviews
A
Rating: 4 out of 5
Goods received very quickly and in perfect condition! Too bad the delivery does not take place upstairs with a supplement, I am 65 years old and had to carry the 4 boxes alone, to my 2nd floor without an elevator...
Translated reviews
Response from Cimaises-et-plus
Thank you for your feedback. Indeed, we do not offer this option at the moment, but we take good note of your comment. Wishing you a good day, Best regards, Coralie P.
A
Rating: 4 out of 5
4/5.
Translated reviews
A
Rating: 4 out of 5
It's a pity that my order took a month to arrive. This is the first time this has happened to us. And this is not our first order. But the team was very responsive in resolving the issue.
Translated reviews
Response from Cimaises-et-plus
Hello, Thank you for your comment. With our apologies for this wait related to a manufacturer shortage it seems. Have a nice day, Coralie P.
A
Rating: 4 out of 5
Delivery person arrived late. No precise information on their arrival time. Goods conform to expectations. Very satisfied with this first order. We recommend your offer!
Translated reviews
Response from Cimaises-et-plus
Thank you for your comment. Our carrier should give you a time slot (to individuals only), in the morning or afternoon but indeed, it is not a precise time. Have a nice day, Coralie P.
A
Rating: 4 out of 5
Fast delivery.
Translated reviews
A
Rating: 4 out of 5
Nothing to say about the quality of the material or the advice by phone. Regarding the delivery, it was on time but the delivery person, not finding the house, didn't even try to call. Fortunately, a neighbor asked him what he was looking for, otherwise he would have left without delivering the package.
Translated reviews
A
Rating: 4 out of 5
Very good quality material. Delivery problems are the responsibility of the transport company. Immediate response from CIMAISE&+ with a commercial gesture. We are considering other orders - Highly recommend.
Translated reviews
Response from Cimaises-et-plus
A big thank you for your feedback and sorry again for the delivery issue. As mentioned, the return has been made to our carrier who has taken note of it. Have a nice day, Coralie P.
A
Rating: 4 out of 5
Slight delay for delivery, but very fast delivery. The missing items did not hinder the project. No delivery slip mentioning the missing items, but informative online tracking. Very easy installation (clips: great!). The result is really superb! Paintable version: very convenient. White version: very good too. The samples: very useful to help choose the products. And they are refunded upon ordering. Excellent product, excellent company! I highly recommend.
Translated reviews
Response from Cimaises-et-plus
Thank you very much for your detailed review! Have a nice day, Coralie
A
Rating: 4 out of 5
I regret that the hooks do not take into account the thickness of the spring, which forces to push and damage the paint of the walls.
Translated reviews
A
Rating: 4 out of 5
Packaging in good condition. Did not show up on the initially scheduled day despite my presence (lost day waiting). Delivery on Monday instead of Friday.
Translated reviews
A
Rating: 4 out of 5
Good, the items match the description, quality products. Downside on the delivery, paid 6.90 euros for a Colissimo delivery and received my order in a simple tracked letter!
Translated reviews
A
Rating: 4 out of 5
Hello, the positives: merchandise very well packaged and protected / the fixing system is discreet / customer service responds quickly by email. The negatives: The delivery scheduled for 22/09 was delayed by 1 week, to 28/09. The carrier did not inform us of this delay, which is a pity because I had scheduled the installation of this protection on 23/09. Suggestion: would it be possible to offer several hole spacing options? Thank you, Catherine POIRRIER.
Translated reviews
Response from Cimaises-et-plus
Hello Madam, A big thank you for your comment and sorry for the delay during delivery, I will inquire to find out what happened. I take good note of your suggestion, I think the holes are standard but I will ask if this is possible. Best regards, Coralie P.
A
Rating: 4 out of 5
The material used is a bit light compared to the old picture rails.
Translated reviews
Response from Cimaises-et-plus
Thank you for your comment! The rails are made of aluminum but are still very resistant (up to 100 kg per meter). Best regards, Coralie P.
A
Rating: 4 out of 5
Fast and efficient tracking and shipping, quality material. Perfect.
Translated reviews
Response from Cimaises-et-plus
Thank you for your comment :)
A
Rating: 4 out of 5
Fast delivery and product conforms to the description.
Translated reviews
Response from Cimaises-et-plus
Thank you !!
A
Rating: 4 out of 5
Material at a reasonable price for the quality.
Translated reviews
Response from Cimaises-et-plus
Thank you for your comment! Have a nice day, Coralie P.
A
Rating: 4 out of 5
Fast delivery. Expensive product but very good quality, easy to install with a clean finish. Phone assembly advice was unconvincing.
Translated reviews
A
Rating: 4 out of 5
Small delivery problem in the absence of the customer.
Translated reviews
A
Rating: 4 out of 5
Thank you very much, quality products that I appreciate and recommend. Delivery within 4 days... colissimo could do better... it's August!
Translated reviews
A
Rating: 4 out of 5
Shipping costs remain high.
Translated reviews
A
Rating: 4 out of 5
The information about the delivery time is not very clear on the site.
Translated reviews
A
Rating: 4 out of 5
Delivery as expected.
Translated reviews
A
Rating: 4 out of 5
Professional work, quality material.
Translated reviews
Response from Cimaises-et-plus
Thank you very much!
A
Rating: 4 out of 5
Deadline respected considering the stock shortage.
Translated reviews
A
Rating: 4 out of 5
Very good and fast.
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Rating: 4 out of 5
Top product. Be careful with the delivery, the rails were a bit bent.
Translated reviews
Response from Cimaises-et-plus
Hello, Thank you for your comment! For your information, we use an independent carrier (DPD) for delivery. In case of damage, the best thing to do if you want a replacement is to refuse the package (in case of visibly damaged package) and if in doubt, to make the most precise reservations possible on the delivery slip (or tablet). At the same time, you should contact us by email and specify the problem encountered and send us photos of the damaged package and products. Don't hesitate to get back to us if needed! Have a nice day. Best regards, Coralie P.
A
Rating: 4 out of 5
Very good, the rail was slightly damaged once opened but nothing serious. The item is a very good alternative to patafix or nails.
Translated reviews
A
Rating: 4 out of 5
Very good products conforming to expectations. The package arrived damaged by the carrier, but everything was well packaged inside. Only downside, there is no assembly instructions.
Translated reviews