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A
Rating: 5 out of 5
Practical, fast, easy, no problems
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 12 007 published reviews
Summary of reviews
City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersE
Rating: 1 out of 5
Locker inaccessible...no refund possibilities I'm disappointed
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Response from CITY-LOCKER Paris
Hello Elia and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we take your feedback into account and always strive to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
R
Rating: 3 out of 5
Not very ergonomic
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Response from CITY-LOCKER Paris
Hello Rénald Thank you for taking the time to leave a review of our service. We're sorry we didn't fully meet your expectations. More details from you about your experience would help us improve the quality of our service. Thank you for your time.
P
Rating: 4 out of 5
Easy, secure site
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P
Rating: 5 out of 5
Easy to use and secure
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V
Rating: 5 out of 5
Easy booking, good communication, locker well located between Gare du Nord and Gare de l'Est, secure, no problem.
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A
Rating: 2 out of 5
Excessively expensive service! Complicated to use (some passengers could no longer access their lockers). Much cheaper service offered by Paris Est sncf station (half price)
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Response from CITY-LOCKER Paris
Hello Audrey, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or maximum 3.75€ per bag for a day (8:00-22:00). We hope to see you again and wish you a pleasant day!
D
Rating: 5 out of 5
Excellent. Lockers are large enough for one large checked in case and still room for a couple of holdalls/backpacks. Early access and remains open late to retrieve your luggage. Door entry keypad and coded locks on the locker gives you peace of mind that your belongings are safely held allowing you to explore paris with ease. The storage is located 10 minutes walk from Chatlet Les Hailles Station and very easy to find with Google maps. Would most definitely use again.
M
Rating: 4 out of 5
Convenient and safe, with a small downside: the cleanliness of the cabins could be better (mud and dead leaves), especially for the daily price.
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S
Rating: 5 out of 5
easy to use and fits up to 4 hand luggages
W
Rating: 5 out of 5
Simple and efficient, from booking on the website to using the locker. I highly recommend it.
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A
Rating: 5 out of 5
I searched online for storing my luggage during my last day in Paris. I thought it’s expensive but recognized if you like to store you luggage in a locker with a little bit of security, using CityLocker was the only possibility. There was just one other option where you have to pay per hour and some hidden fees. The page was easy to understand and I found most of the information I needed like is the a station near my hotel, are there any fees, how the luggage will be stored and how big the lockers are. After booking the locker I got a text message with all codes immediately. Later I got emails with further information.
Response from CITY-LOCKER Paris
Hello Anett, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
T
Rating: 5 out of 5
Muito satisfeito
J
Rating: 5 out of 5
Perfect.
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B
Rating: 5 out of 5
Clear, well-marked site
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D
Rating: 5 out of 5
Perfect
J
Rating: 4 out of 5
It was very good. But I thought the location would be inside (or much closer) to Gare de Lyon
S
Rating: 4 out of 5
Fine
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A
Rating: 3 out of 5
It was easy to access the lockers and I felt safe leaving my luggage there.
Response from CITY-LOCKER Paris
Hello, Amanda Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
P
Rating: 5 out of 5
very good service
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T
Rating: 3 out of 5
Well done and easy to use. However, the real price (which is not 2 euros per day) if you only stay for one day is not clearly enough displayed.
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Response from CITY-LOCKER Paris
Hello and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
T
Rating: 5 out of 5
Easy access, a stone's throw from the Bastille metro station and close to bus 72, which runs along the Seine. Easy locker opening!
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Z
Rating: 4 out of 5
Ár érték arányban jó
Á
Rating: 5 out of 5
Perfect.
M
Rating: 5 out of 5
Easy to access and to find. 10 minutes walk from Chatelet Les Halles in a convenient location.
S
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend and am very satisfied with this service.
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L
Rating: 5 out of 5
Súper easy!!!
A
Rating: 5 out of 5
5/5 top
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C
Rating: 5 out of 5
Super convenient and easy to access. Very affordable price. A stone's throw from the opera.
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S
Rating: 5 out of 5
Everything worked easy and fast
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L
Rating: 4 out of 5
I find the locker extremely expensive.
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Response from CITY-LOCKER Paris
Laura Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 15€/day/4 pieces of luggage makes our service the cheapest in Paris considering the level of luggage security we offer. We take note of your comments and will do our best to earn your 5 stars on your next visit. We hope to see you again soon.
A
Rating: 5 out of 5
Muy bien,cerca de la Torre y muy práctico.
B
Rating: 4 out of 5
We used this service because the lockers at gare d'nord were closed.
It worked well beut in my opinion it's a little bit to expensive.
Best regards
It worked well beut in my opinion it's a little bit to expensive.
Best regards
M
Rating: 5 out of 5
Easy to book, safe storage
S
Rating: 5 out of 5
Everything worked as expected and price reasonable which helped us have a pleasant last day. Would use again. Does just fit 4 small cases.
A
Rating: 5 out of 5
Easy to find, easy to use, safe n secure with roomy lockers
D
Rating: 1 out of 5
Misleading since is not the official offer of the train station. I payed without using the service
Response from CITY-LOCKER Paris
Hello, David Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
O
Rating: 5 out of 5
Muy buen servicio, fácil de adquirirlo y muy útil.
I
Rating: 5 out of 5
Buena localización y funciona bien. Precio muy bueno para una consigna de 4 maletas de cabina
J
Rating: 5 out of 5
Very convenient to use. Directions were self explanatory with regards to accessing the unit. 24 hour access. Secure safety system through the front door of the bluilding.