Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 616 published reviews

5 9 882 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 1, 2, 3, 4 and 5 stars

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Fiona C.

Published on 13/12/2023 à 12h06 following a purchase from 04/12/2023

First time using Citylocker ... easy to book, great location and easy to find. Will definitely use again next time in Paris.

Rafael M.

Published on 13/12/2023 à 11h54 following a purchase from 03/12/2023

Muy bien.Todo ok.

Simarro L.

Published on 13/12/2023 à 11h26 following a purchase from 03/12/2023

Todo bien, pero el tamaño de cada taquilla es para una maleta y una mochila sólo.

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Gabriela F.

Published on 12/12/2023 à 22h35 following a purchase from 22/11/2023

5 stars
Perfect!

Aline M.

Published on 12/12/2023 à 19h40 following a purchase from 08/12/2023

Very convenient service, easy to book. However, a rate for 1/2 day or 2-3 hours is missing.

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Carlos M.

Published on 12/12/2023 à 18h31 following a purchase from 03/12/2023

Misleading information about the locker in Chatelet Les Halles ..... But after reservation i finally got the right address

Amanda G.

Published on 12/12/2023 à 12h43 following a purchase from 08/12/2023

It was easy to book a locker. It was a little bit far from the metro with all our luggage.

Sophie M.

Published on 12/12/2023 à 11h56 following a purchase from 29/11/2023

Very clear, simple.

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Cristina S.

Published on 12/12/2023 à 10h02 following a purchase from 02/10/2023

Muy fácil de reservar y usar.

elisa C.

Published on 12/12/2023 à 03h53 following a purchase from 29/11/2023

All worked gine. Lockers are spacious.

Marta I.

Published on 11/12/2023 à 22h25 following a purchase from 02/12/2023

Very very good experience, I would totally recommend it

marie B.

Published on 11/12/2023 à 17h18 following a purchase from 17/11/2023

Very good

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GHISLAINE C.

Published on 11/12/2023 à 13h12 following a purchase from 22/11/2023

easy to use

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Ivan M.

Published on 11/12/2023 à 10h34 following a purchase from 02/11/2023

Site is ok, your codes are sent via email, didn’t need customer service as everything was pretty straightforward and no issues when I turned up at the lockers.

Lasse René Åsheim J.

Published on 11/12/2023 à 08h31 following a purchase from 07/12/2023

good easy service to use. Wish it was more reasonable

Nina M.

Published on 10/12/2023 à 20h10 following a purchase from 30/11/2023

Easy-to-use site, clear instructions and easy payment.

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Jose Luis A.

Published on 10/12/2023 à 17h29 following a purchase from 06/12/2023

All perfect.

Samantha C.

Published on 10/12/2023 à 16h37 following a purchase from 25/11/2023

good space, very easy to use :)

Iheb J.

Published on 10/12/2023 à 15h42 following a purchase from 06/12/2023

Alright

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Response from CITY-LOCKER Paris Published on 10/12/2023

Hello, Thank you for using our service and for giving us your feedback. In our constant effort to improve our quality of service, please let us know if you have encountered any difficulties so that we can rectify any malfunctions and improve. Thank you very much.

Naomy G.

Published on 10/12/2023 à 00h29 following a purchase from 01/12/2023

This is the best option for consigne your luggage, very easy access and good space for 3 carry on suitcase

Wilhem B.

Published on 09/12/2023 à 18h05 following a purchase from 05/12/2023

Very good

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Chantal B.

Published on 09/12/2023 à 13h56 following a purchase from 05/12/2023

Very interesting service so that you don't have to walk around with your bags between leaving the hotel and waiting for the train, but the price is exorbitant: €15 for 3 hours is really too much!

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Response from CITY-LOCKER Paris Published on 11/12/2023

Hello Chantal, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or maximum 3.75€ per bag for a day (8:00-22:00). We hope to see you again and wish you a pleasant day!

Emma L.

Published on 09/12/2023 à 08h50 following a purchase from 05/12/2023

Easy yo use, and fast.

JOAO D.

Published on 09/12/2023 à 00h56 following a purchase from 30/11/2023

Fácil de usar e muito seguro por ser totalmente automático, o armário é grande, coube 2 malas pequenas de bordo e duas mochilas de costas. Pelo valor compensou e a localização é próxima da estação Gare du Nord. Recomendo se houver mais de duas malas, para duas ou uma mala é possível encontrar alternativas mais baratas

Kathleen O.

Published on 08/12/2023 à 22h14 following a purchase from 28/11/2023

Site was easy to navigate and understand. Easy to book!

Rajath K.

Published on 08/12/2023 à 12h01 following a purchase from 04/12/2023

Convenient

Valentina C.

Published on 08/12/2023 à 09h19 following a purchase from 04/12/2023

Definitely useful. I just found someone else’s stuff in the locker, which I found creepy. Although I want to imagine that someone must have not picked that up!

Sean K.

Published on 07/12/2023 à 23h14 following a purchase from 13/11/2023

Easy to use. Big lockers.

marion V.

Published on 07/12/2023 à 21h59 following a purchase from 28/11/2023

Very handy and simple to use !

Marc R.

Published on 07/12/2023 à 15h21 following a purchase from 02/12/2023

No problems on site

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Maxence B.

Published on 07/12/2023 à 15h02 following a purchase from 13/11/2023

Nothing to report, everything worked perfectly.

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Nathalie R.

Published on 07/12/2023 à 11h36 following a purchase from 25/11/2023

Perfect

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Sara R.

Published on 07/12/2023 à 09h09 following a purchase from 03/12/2023

Ottimo servizio, davvero. Ci stanno all’interno 3 valigie da cappelliera + 2/3 zainetti.
Super consigliato!

Maud C.

Published on 06/12/2023 à 13h33 following a purchase from 02/12/2023

First you have to create an account on the site, then it's very simple: you receive the door and locker codes by text message and e-mail. However, as I only left my suitcase for 2 hours, I would have liked to have been charged by the hour, or even by the 1/4 hour...

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Response from CITY-LOCKER Paris Published on 07/12/2023

Hello Maud Thank you for taking the time to leave a review of our service. We're sorry we didn't fully meet your expectations. More details from you about your experience would help us improve the quality of our service. Thank you for your time.

Benoît G.

Published on 06/12/2023 à 12h12 following a purchase from 26/11/2023

Adding €15 to the price of a visit to the museum is far from welcome, but I congratulate you, you've found a way to make money since people have no other choice!

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Response from CITY-LOCKER Paris Published on 06/12/2023

Hello Benoît, Thank you very much for entrusting us with your luggage, we're sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or a maximum of 3.75€ per bag for one day (8:00-22:00). We hope to see you again and wish you a pleasant day!

stephanie C.

Published on 06/12/2023 à 12h08 following a purchase from 26/11/2023

I booked a locker that was designed for 4 cabin-sized suitcases, but could only fit 2 and a handbag!!! I had to pay for a second one, and luckily there was still some space available, otherwise I would have been in a lot of trouble! I'll add one star because the service is very practical in spite of everything!

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Response from CITY-LOCKER Paris Published on 06/12/2023

Hello Stéphanie, We're sorry that the service didn't suit you. However, we can assure you that our lockers are well adapted to accommodate 4 IATA-standard cabin suitcases, depending of course on the size of your suitcases. The City-Locker team

Miguel B.

Published on 05/12/2023 à 16h16 following a purchase from 25/11/2023

Perfect service

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Angelica P.

Published on 05/12/2023 à 12h31 following a purchase from 01/12/2023

City Locker far exceeded my expectations! Our flight landed at 8am and we could not check in until 3pm. We had 2 rolling carryons and a laptop bag, this all fit in one locker with room to spare. Using the code is very easy to get in. I would recommend City Locker to any and everyone.

Marie F.

Published on 05/12/2023 à 12h24 following a purchase from 29/10/2023

very practical, well located, I'm really satisfied

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Franco C.

Published on 05/12/2023 à 12h18 following a purchase from 01/12/2023

Tutto perfetto. Grazie!

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