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C
Rating: 5 out of 5
Buena ubicación para dejar el equipaje. Fácil reserva
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 12 006 published reviews
Summary of reviews
City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersS
Rating: 2 out of 5
One of 2 lockers we booked was kept unblocked after some tentative. We were missing the flight. A courier was so kind and I don't know how he opened ours. Are there a maximum number of tentative? If so it must be communicated.
Response from CITY-LOCKER Paris
Hello, Simona Thanks for your message and for using our service Sorry you have had problem in contacting the hotline; it can be reached by phone from 8:00 am to 10pm; they answer by text message unless emergencies. The locker size is clearly indicated on the website as well as the number of luggage it can fits but it is difficult for us to give an advice as we do not see your luggage; we can just give a recommandation. We will work on improving the given information and once again, thank you for using city locker and we will work on getting your 5 stars next time.
C
Rating: 5 out of 5
Clear and easy to use. Meets my expectations.
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S
Rating: 5 out of 5
Perfect fast efficient nothing to complain about
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A
Rating: 4 out of 5
Easy to use and saves a ton of time, but be prepared to pay a bit more if you only need it for a few hours. For longer stays, it's perfect.
A
Rating: 5 out of 5
For citylocker,I was able to enjoy my trip.It was easy to order,so I want to use it next time.
N
Rating: 5 out of 5
Easy to use, simple instructions, items safe!
J
Rating: 5 out of 5
Easy to book online. Convenient but not cheap as required 3 lockers for 3 bigger suitcases and used twice (Approx AUD$165 total over 2 different days). Was busy with long line the first drop off so had to wait for others to get in & out of the small building space. Otherwise worked well keeping our bags secure.
J
Rating: 5 out of 5
Very practical, easy to access.
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A
Rating: 5 out of 5
very well located, 2 minutes from the Bastille metro station. This was the first time I'd used it, and the instructions are pretty clear. A code opens the door, then you go to the machine and type in the code for your locker, and the same for the return trip.
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N
Rating: 5 out of 5
Practical site
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A
Rating: 5 out of 5
Really easy to use and super practical !
M
Rating: 5 out of 5
Everything worked as described, with no surprises.
E
Rating: 4 out of 5
Great
S
Rating: 5 out of 5
Easy access. Smooth process
M
Rating: 5 out of 5
The service I was looking for. It worked well and I had no problems.
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J
Rating: 5 out of 5
Excellent system, codes were emailed, and lockers were as described .
J
Rating: 4 out of 5
Large locker. Well secured area.
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T
Rating: 4 out of 5
Overall I like the Citylocker. It offers a reasonable price and the location fits my tour route. The space is big. However, there is a flaw. The combination for opening the door did work when picking up my luggage. A nice lady opened the door from inside.
M
Rating: 5 out of 5
All good
S
Rating: 1 out of 5
You're too expensive at 15€ per day for a backpack. It's outrageous.
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Response from CITY-LOCKER Paris
Hello, Thank you for using our service, sorry if you found it a little expensive, we always try to offer the best service at the best price available. We hope to see you soon in one of our City-Lockers and wish you a nice day!
L
Rating: 5 out of 5
Really easy to online book.
J
Rating: 5 out of 5
Very useful, easy-to-use service
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C
Rating: 4 out of 5
Good
E
Rating: 4 out of 5
the locker we had reserved would not close, but a call to the emergency number solved the problem by allocating another locker.
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C
Rating: 5 out of 5
Quick and easy
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C
Rating: 5 out of 5
It works great and it's practical
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S
Rating: 5 out of 5
Simple clear instructions process was very smooth and location great
V
Rating: 5 out of 5
Great. Ten minute walk from Paris Gare de Lyon.
M
Rating: 5 out of 5
Convenient, dependable.
M
Rating: 5 out of 5
Excelente servicio, muy seguro y muy cómodo.
A
Rating: 5 out of 5
Great automated service
R
Rating: 5 out of 5
Easy to find, clean, efficient, perfect!
A
Rating: 5 out of 5
As simple and effective as ever
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N
Rating: 5 out of 5
Quick and efficient. Would recommend
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M
Rating: 1 out of 5
Terrible, I had to type my entry code 100x to even get inside and then I was EVEN unable to open my locker. I had to leave my stuff unprotected in a room. Tried all combinations of my locker code, nothing worked. Really terrible experience.
Response from CITY-LOCKER Paris
Bonjour Miroslav et merci d'avoir pris le temps de porter ce problème à notre attention. Étant très soucieux de la satisfaction de nos clients, nous prenons en compte votre retour et veillons toujours à améliorer notre service afin de toujours mieux satisfaire nos clients. Au plaisir de vous revoir dans de meilleures conditions.
S
Rating: 5 out of 5
Best locker option for keeping your bags safe for hours. Its very easy booking and the instructions were very clear.
B
Rating: 4 out of 5
Alles gut funktioniert. Nur befindet sich dieser City Locker schon 10 Minuten entfernt von der Metro Station.
G
Rating: 5 out of 5
The service is very efficient and the locations are close to most attractions and public transportation hubs
D
Rating: 5 out of 5
Brilliant service so handy to use safe and secure this is the 2nd time we used them would use and again and would recommend to friends.