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P
Rating: 5 out of 5
Convenient, clean, and secure. I would use city locker again.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 12 004 published reviews
Summary of reviews
City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
everything clear and easy, 3 trolley in 1 box
C
Rating: 5 out of 5
Practice
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S
Rating: 4 out of 5
easy to make reservation. Clear confirmation with acces codes and photo of the adress where to go.
J
Rating: 5 out of 5
Excelent
M
Rating: 3 out of 5
c'est trop cher
Response from CITY-LOCKER Paris
Bonjour, merci de nous faire part de votre avis, les espaces City-Locker sont surveillés par nos caméras de vidéosurveillance 24h/24h 7j/7, notre équipe veille à ce que vos bagages soient stockés dans la plus grande sécurité possible. Notre assurance couvre également vos effets personnels à hauteur de 1500 euros par casier. Et tout cela à un coût effectivement, et nous sommes les seuls sur Paris à vous proposer ce niveau de sécurisation. Et de plus, ramener au bagages cela coute 3,75€ pour la journée (8:00-22:00) Nous espérons avoir répondu à vos interrogations et vous souhaitons une excellente journée !
B
Rating: 5 out of 5
Top spot
L
Rating: 5 out of 5
Easy to use
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C
Rating: 5 out of 5
Perfect
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V
Rating: 3 out of 5
Seemed a safe situation to me, I didn’t realize I had to register online prior, so I lost some time in front of the store, also because there was bad phone service. A little bit too expensive €15 for a few hours.
Response from CITY-LOCKER Paris
Bonjour Thanks for using our service. You do not have to create an account online; we just need an email and a tel number so that we can send you your personal codes; max 1 minute to make the booking with a telephone working properly. Regarding the price we can understand you find it a little high but we are the only in Paris to provide this level of safety and security while keeping your luggage (video protection, alarm, door code, locker code, secured lockers and shop and an assistance during opening hours) We hope we will have the pleasure to welcome you again in one of our City-Locker
A
Rating: 5 out of 5
Super convenient and safe
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L
Rating: 5 out of 5
Excellent service.
M
Rating: 5 out of 5
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C
Rating: 4 out of 5
everything was perfect, but the price could be a little low
N
Rating: 5 out of 5
No complaints, everything good!
L
Rating: 5 out of 5
Safe and not too expensive.
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H
Rating: 4 out of 5
Easy to find and easy to access the door and allocated locker. Very secure and felt confident leaving my luggage. Measurements given were accurate. We left 2 generous cabin size suitcases in one locker and there would have been ample room for a large rucksack/bag. Would have given 5 stars if cheaper for shorter use.
R
Rating: 3 out of 5
Too expensive
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Response from CITY-LOCKER Paris
Hello Rose, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or maximum 3.75€ per bag for a day (8:00-22:00). We hope to see you again and wish you a pleasant day!
M
Rating: 3 out of 5
Lack of explanations on the site
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Response from CITY-LOCKER Paris
Hello, Thank you for taking the time to leave a review of our service. We are sorry that we did not fully meet your expectations. More details from you about your experience would help us improve the quality of our service. Thank you for your time.
J
Rating: 5 out of 5
Everything is spot-on, easy to find, simple to use.
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A
Rating: 5 out of 5
At first, we were wary of the looks on our faces as we entered our code, compared to the people inside who seemed to be waiting... but everything is very well controlled, the premises are covered with cameras, codes are sent by SMS, and validation by e-mail. Top-notch service, close to the capital's main sightseeing and walking routes. Very satisfied indeed!
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W
Rating: 4 out of 5
Safe and efficient.
G
Rating: 5 out of 5
IMPECCABLE
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F
Rating: 3 out of 5
The location is far from the Eiffel Tower. The space is very small and there were a lot of people inside: impossible to move around. Expensive.
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Response from CITY-LOCKER Paris
Hello Frédéric and thank you for taking the time to bring this problem to our attention. As we are very concerned about our customers' satisfaction, we take your feedback into account and always strive to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
C
Rating: 5 out of 5
Easy-to-access booking website. Codes and explanations delivered by email and sms, precise and clear. Locally, very easy to use and secure. Clean premises. Excellent service. I would do it again without any problem. Sincerely
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H
Rating: 5 out of 5
Very good service - would use again and would recommend!
Conveniently situated between the main Gare du Nord station (it’s a bit further from the metro stop!) and Gare du Est.
Very easy to use - good size lockers. Very secure.
Conveniently situated between the main Gare du Nord station (it’s a bit further from the metro stop!) and Gare du Est.
Very easy to use - good size lockers. Very secure.
I
Rating: 4 out of 5
Everything worked fine. Easy reservation and easy access to locker. The only suggestion is that it should be possible to know if there's any locker available at the place you want before you pay. Because you only get a confirmation after you pay. What happens there isn't any locker available? You will be sent to another site, distant from where you need?
F
Rating: 5 out of 5
Great experience. User friendly, easy and safe! Will use it again.
R
Rating: 3 out of 5
The process of renting a locker and getting the access code works smoothly.
Response from CITY-LOCKER Paris
Hello Rodrigo, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
P
Rating: 5 out of 5
Well designed and easy to use website
A
Rating: 5 out of 5
Eyes and helpful
H
Rating: 5 out of 5
大きな荷物を預けられるので助かりました
Y
Rating: 4 out of 5
enough space and good location
C
Rating: 5 out of 5
Super easy to reserve and use the lockers. Perfect solution to stow bags for a few hours before checking into our accommodations!
L
Rating: 5 out of 5
Ideal location east to use
I
Rating: 5 out of 5
Very good way to leave your suitcases A metro station from gare de Lyon
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柚
Rating: 4 out of 5
預ける場所に困った際とても便利できた。ただ、1日単位の料金なので数時間利用の場合は必然的に割高になりました。
N
Rating: 5 out of 5
The location was easy to access. The facilities were clean and prices reasonable.
J
Rating: 5 out of 5
A very simple, comfortable and safe solution to the problem of unnecessary luggage. Great idea !
J
Rating: 2 out of 5
It was not easy to open the door and also not easy to open the locker . . .
Response from CITY-LOCKER Paris
Bonjour Jo we are so sorry for the problem you have had; Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance? Thanks for helping understanding what happened. Thanks a lot and once again sorry for the problem.