Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 12 004 published reviews

5 10,3k 85% 4 1 170 10% 3 295 2% 2 117 1% 1 168 1%

Summary of reviews

City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.

Reviews 1, 2, 3, 4 and 5 stars

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Fanny O.

Published on 20/12/2023 à 12h07 following a purchase from 10/12/2023

Very easy to book

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Avinash M.

Published on 19/12/2023 à 22h16 following a purchase from 11/12/2023

User Friendly

Arooba A.

Published on 19/12/2023 à 22h08 following a purchase from 11/12/2023

Easy and secure

Maria R.

Published on 19/12/2023 à 13h47 following a purchase from 15/12/2023

Easy to place order. Placed it the same day I needed the locker and received confirmation with code in minutes.

Jesus U.

Published on 19/12/2023 à 10h07 following a purchase from 15/12/2023

Everything was clear. Received the code in my phone and email. Clean and secure.

Ilaria E.

Published on 19/12/2023 à 10h06 following a purchase from 10/12/2023

Facile, veloce e sicuro

Adam B.

Published on 18/12/2023 à 23h43 following a purchase from 03/12/2023

No problem. I've used it twice and everything was OK.

Christopher G.

Published on 18/12/2023 à 22h23 following a purchase from 10/12/2023

Easy to use, handy location, very secure and well sized lockers

Hugues R.

Published on 18/12/2023 à 16h04 following a purchase from 14/12/2023

Practical and very clean

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Andrea M.

Published on 18/12/2023 à 12h20 following a purchase from 09/12/2023

easy to book, easy to use, cheap and in a great location, thanks

Abhishekh Saligrama R.

Published on 18/12/2023 à 10h04 following a purchase from 13/12/2023

Easy and simple to use. Walkable from station

Sophanith N.

Published on 18/12/2023 à 09h24 following a purchase from 08/12/2023

everything is acceptable, however the locker space is not much bigger as we expected.

Jennifer L.

Published on 17/12/2023 à 20h42 following a purchase from 03/11/2023

Convenient, easy access.

Javier M.

Published on 17/12/2023 à 20h30 following a purchase from 24/11/2023

We couldn't open the door for 5 minutes and when we called the emergency phone it was an answering machine.

Response from CITY-LOCKER Paris Published on 18/12/2023

Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. the hotline is open from 8:00 am to 10:00 to give you general information in 3 languages and to leave a message in case of emergency so thta we can call you immediately to help. Did you leave one? Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team

Eunice M.

Published on 17/12/2023 à 16h03 following a purchase from 08/12/2023

It is an excellent idea. Good location, the price could be better or for the same price it should allow us to have the luggage there until later since no one is probably using it during the night.

Ricardo M.

Published on 17/12/2023 à 10h52 following a purchase from 13/12/2023

Perfecto

Fernando G.

Published on 17/12/2023 à 09h52 following a purchase from 13/12/2023

Estaba en la puerta del locker de una calle cerca a chatelet, lo he comprado por internet y cuando lo he pagado, me salía que tenía que dirigirme a otra calle súper lejos y no me daba tiempo ir. Perdí el dinero.

Response from CITY-LOCKER Paris Published on 18/12/2023

Hello, Fernando Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. We can not be responsible if you book the wrong location... For security each city locker room has its own codes that is why yours were not working. You should have called the hotline open form 8:00 to 10:00 pm that will have helped you or makje another booking for the good location and ask for the refund of the other. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team

Fiona B.

Published on 16/12/2023 à 12h04 following a purchase from 11/12/2023

A great option when all of Paris awaits, and your Airbnb booking hasn't yet begun or you want one more afternoon to vist your favorite spots before heading to the airport. But...every time I entered (four times in all), it took 5 or 6 attempts each time--by myself and other travelers--to access the shop.
I pushed the "Clear" button, which was not obviously marked, and nothing happened. After many attempts, it finally worked...I still don't know why, since it was the same action each time.
In the written instructions, "Deposit Code" might better be translated as "Locker Access Code." And "Deposit Number" as "Locker Number."
We strangers discussed in English, French, Italian, German, and Spanish how to access both the building and the lockers. A group effort proved successful.
I will absolutely use this service again!

Michaela M.

Published on 15/12/2023 à 23h53 following a purchase from 07/12/2023

Sarebbe meglio se fossero posizionati nei pressi delle stazioni della RER

María Del Pilar R.

Published on 15/12/2023 à 16h27 following a purchase from 09/12/2023

Easy to use.

Catarina O.

Published on 15/12/2023 à 13h54 following a purchase from 09/12/2023

Everything good.

Joan R.

Published on 15/12/2023 à 13h32 following a purchase from 05/12/2023

Easy to use, convenient and good value. Thank you

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Saverio F.

Published on 15/12/2023 à 09h21 following a purchase from 11/12/2023

15 € per depositare 2 valigie per un paio d’ore, sono troppi!

Adriana D.

Published on 14/12/2023 à 11h44 following a purchase from 04/12/2023

Well located and well explained

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Joris V.

Published on 14/12/2023 à 11h08 following a purchase from 07/12/2023

Conveniently located, online service works flawlessly, all contactless operation, quick and smooth.

Nelson O.

Published on 14/12/2023 à 11h04 following a purchase from 10/12/2023

Simples e rápido, e sem duvida umas mais valia para não andar com as mochilas as costas.

Catherine N.

Published on 13/12/2023 à 21h02 following a purchase from 09/12/2023

Easy

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Theresa C.

Published on 13/12/2023 à 13h06 following a purchase from 29/11/2023

Great experience and very convenient!

Fiona C.

Published on 13/12/2023 à 12h06 following a purchase from 04/12/2023

First time using Citylocker ... easy to book, great location and easy to find. Will definitely use again next time in Paris.

Rafael M.

Published on 13/12/2023 à 11h54 following a purchase from 03/12/2023

Muy bien.Todo ok.

Simarro L.

Published on 13/12/2023 à 11h26 following a purchase from 03/12/2023

Todo bien, pero el tamaño de cada taquilla es para una maleta y una mochila sólo.

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Gabriela F.

Published on 12/12/2023 à 22h35 following a purchase from 22/11/2023

5 stars
Perfect!

Aline M.

Published on 12/12/2023 à 19h40 following a purchase from 08/12/2023

Very convenient service, easy to book. However, a rate for 1/2 day or 2-3 hours is missing.

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Carlos M.

Published on 12/12/2023 à 18h31 following a purchase from 03/12/2023

Misleading information about the locker in Chatelet Les Halles ..... But after reservation i finally got the right address

Amanda G.

Published on 12/12/2023 à 12h43 following a purchase from 08/12/2023

It was easy to book a locker. It was a little bit far from the metro with all our luggage.

Sophie M.

Published on 12/12/2023 à 11h56 following a purchase from 29/11/2023

Very clear, simple.

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Cristina S.

Published on 12/12/2023 à 10h02 following a purchase from 02/10/2023

Muy fácil de reservar y usar.

Elisa C.

Published on 12/12/2023 à 03h53 following a purchase from 29/11/2023

All worked gine. Lockers are spacious.

Marta I.

Published on 11/12/2023 à 22h25 following a purchase from 02/12/2023

Very very good experience, I would totally recommend it

Marie B.

Published on 11/12/2023 à 17h18 following a purchase from 17/11/2023

Very good

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