Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 613 published reviews

5 9 879 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 1, 2, 3, 4 and 5 stars

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Pascal H.

Published on 06/09/2023 à 20h00 following a purchase from 02/09/2023

well placed but would deserve an hourly rate, rather than a flat rate

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Fernando C.

Published on 06/09/2023 à 16h25 following a purchase from 01/09/2023

genial situado a 10 minutos cerca de la torre Eiffel. Taquillas muy amplias y el tema de los códigos muy fácil. Recomendable siempre

Vincenzo M.

Published on 06/09/2023 à 15h09 following a purchase from 25/08/2023

Servizio impeccabile.

Eligiusz P.

Published on 06/09/2023 à 14h47 following a purchase from 29/08/2023

There was a problem opening the luggage box. I received codes by email and sms. The code to open the door worked right away. But the code to open the box didn't work. There was only an answering machine on the given phone number. But after a while a man called me back. I gave my name to the booking and the box was unlocked, the code to open the box was now working properly. We lost an additional quarter of an hour and some stress. In the end, everything worked out. To sum up, I recommend this system. There was a problem, but it was solved quite efficiently.

Response from CITY-LOCKER Paris Published on 09/09/2023

Hello, Eligiusz Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team

Junaid M.

Published on 06/09/2023 à 13h15 following a purchase from 18/08/2023

Good , simple , safe , easy to use ...

HIROYUKI I.

Published on 06/09/2023 à 12h08 following a purchase from 01/09/2023

On the same day, I reserved another one and was able to use it right away.

Helena G.

Published on 06/09/2023 à 11h46 following a purchase from 25/08/2023

System works very well. Too far from the station (staircase) or big detour to make.

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emilie C.

Published on 06/09/2023 à 04h18 following a purchase from 27/08/2023

Easy and practical

Luis G.

Published on 06/09/2023 à 00h10 following a purchase from 01/09/2023

Muy céntrico y seguro.. buen servicio y fácil de acceder

sherley W.

Published on 05/09/2023 à 23h24 following a purchase from 28/08/2023

Secure and the instructions were clear.

Milena F.

Published on 05/09/2023 à 22h18 following a purchase from 31/08/2023

Super einfach und schnell gebucht. Der Ablauf war auf einwandfrei. Zugangscode kommt per Email und SMS.
Was ich serh angenehm fand war, dass die Schließfächer nicht irgendwo öffentlich zugänglich herum stehen sondern in einem mit Passwort geschützen Geschäft waren. Man hatte ein sehr sicheres Gefühl. Jederzeit wieder! Preis-Leistungsverhältnis meiner Meinung top. Ein Tag für 15,- € finde ich für den Service mehr als in Ordnung.

Delphine S.

Published on 05/09/2023 à 16h08 following a purchase from 01/09/2023

Very practical

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danielle S.

Published on 05/09/2023 à 11h04 following a purchase from 30/08/2023

Great location. Easy to access and not too expensive.

Marika M.

Published on 03/09/2023 à 17h59 following a purchase from 30/08/2023

Easy and fast

paranie S.

Published on 03/09/2023 à 16h58 following a purchase from 29/08/2023

Good size locker.

Grenoy J.

Published on 03/09/2023 à 16h27 following a purchase from 30/08/2023

The locker size is very good. Enough to fit 2 small spit cases and 3 small bags. The place is secured with cameras and entrance code. The only thing is that we were not aware that a reservation was needed (to be made online). So, after arriving from a long trip we had to make an account and pay etc. Also could use a little more tidiness as we found empty bags and bottles inside our locker.
Otherwise, very good location near the Gare du Nord, fair price, and great locker size.
Recommend to people who want to visit Paris without having to carry their luggage.

Sarosh F.

Published on 03/09/2023 à 15h57 following a purchase from 29/08/2023

Codes were emailed instantly after the locker was booked. Excellent service

Ho K.

Published on 03/09/2023 à 14h56 following a purchase from 30/08/2023

Booking went smooth via TGV WiFi.

Response from CITY-LOCKER Paris Published on 06/09/2023

Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

Rehan T.

Published on 03/09/2023 à 11h19 following a purchase from 27/08/2023

Easy to book and pay for the storage.

Sarah W.

Published on 03/09/2023 à 10h06 following a purchase from 25/08/2023

We couldn’t check in to our accommodation until later in the afternoon, so this was really convenient. Easy to find, felt secure and would definitely use again

Vincent C.

Published on 02/09/2023 à 17h32 following a purchase from 29/08/2023

Quick and easy, no problem

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Iulian G.

Published on 02/09/2023 à 14h58 following a purchase from 28/08/2023

Satisfied. Safe and easy to use

angélique K.

Published on 02/09/2023 à 11h35 following a purchase from 12/08/2023

Easy to use.

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Chris F.

Published on 01/09/2023 à 18h43 following a purchase from 28/08/2023

So easy!

Mathilde V.

Published on 01/09/2023 à 18h08 following a purchase from 12/08/2023

A bit pricey for a day out, but easy to get to. There were no problems.

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Rosa M.

Published on 01/09/2023 à 17h38 following a purchase from 26/08/2023

Me pareció un servicio muy recomendable. Serio y sin ninguna incidencia.

Júlia S.

Published on 01/09/2023 à 17h10 following a purchase from 28/08/2023

Too expensive, and it only fit a big suitcase instead of a big one and a small suitcase.

Response from CITY-LOCKER Paris Published on 01/09/2023

Hello Júlia, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! Regarding, the lockers size, we can assure you that one big suitcase and one small bag can enter, it also depends of the size of your things. We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.

Steven V.

Published on 01/09/2023 à 13h03 following a purchase from 28/08/2023

The location and process to get access were great, the lockers only held two bags.

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Hervé R.

Published on 01/09/2023 à 12h17 following a purchase from 22/08/2023

Nothing to report

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Nina K.

Published on 31/08/2023 à 22h00 following a purchase from 26/08/2023

Perfect

Debra M.

Published on 31/08/2023 à 17h16 following a purchase from 21/08/2023

This service was so handy, particularly as it was located on the street I was staying on. Good instructions, easy to get in. We had a locker on the top row, which could have been tricky to hoist the suitcase up to if I'd been on my own, but otherwise this was an excellent option for safely storing our belongings.

mukul J.

Published on 31/08/2023 à 16h38 following a purchase from 22/08/2023

The locker is not big enough to hold 2 check in suitcases.
We had 1 check in suitcase along with 1 small cabin suitcase but were only able to fit in one of the two…

Response from CITY-LOCKER Paris Published on 01/09/2023

Hello Mukul, Thank you for sharing your opinion, The lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.

Katia Z.

Published on 31/08/2023 à 16h19 following a purchase from 06/08/2023

Good Service, easy to use.

Nora S.

Published on 31/08/2023 à 15h49 following a purchase from 27/08/2023

Unkomplizierte Reservierung. Pincode kam unmittelbar nach Bestellung per SMS.

Matthieu D.

Published on 31/08/2023 à 14h50 following a purchase from 27/08/2023

Practical, large-capacity locker

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Alix L.

Published on 31/08/2023 à 13h21 following a purchase from 27/08/2023

Very good, same-day booking. Simple, secure operation. Plenty of room in your locker. I recommend it, very practical!

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Fabienne A.

Published on 31/08/2023 à 11h32 following a purchase from 30/07/2023

Convenient concept near the Opera. Major drawbacks: entrance doors and lockers don't open.

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Response from CITY-LOCKER Paris Published on 31/08/2023

Hello We have just read your comment on Avis Vérifiés and thank you for it. However after checking it seems that the locker has been used: Here are the times it was opened: Id : 0001044767 - Date : 21/08/2023 15:01:37 Id : 0001044770 - Date : 21/08/2023 15:02:34 Id : 0001044773 - Date : 21/08/2023 15:04:02 Id: 0001044779 - Date: 21/08/2023 15:06:07 Id: 0001044782 - Date: 21/08/2023 15:06:40 Id: 0001044785 - Date: 21/08/2023 15:07:29 Id: 0001045139 - Date: 21/08/2023 18:15:38 Could it have been used by someone else to whom you gave your codes? The camera clearly shows that it has been opened. Thank you for your help in solving this puzzle Good day

Jean-Marie M.

Published on 31/08/2023 à 11h17 following a purchase from 21/08/2023

Functional department

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carol M.

Published on 31/08/2023 à 01h58 following a purchase from 22/08/2023

Just recommend you guys to provide Wi-Fi access to facilitate the checkin process

Piera L.

Published on 31/08/2023 à 01h52 following a purchase from 16/08/2023

Sito molto chiaro e intuitivo