Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 613 published reviews

5 9 879 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 1, 2, 3, 4 and 5 stars

Reset filters

Marie France D.

Published on 30/08/2023 à 18h43 following a purchase from 17/08/2023

A bit expensive but at least the luggage is safe

Translated reviews

Larisa N.

Published on 30/08/2023 à 18h23 following a purchase from 26/08/2023

More than twice as expensive as the competition. It was too late for me to change, as I'd already passed on the address to my friends... But I'll never use that box again.

Translated reviews

Response from CITY-LOCKER Paris Published on 30/08/2023

Hello Larisa, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per baggage and that you can put up to 4 bags per locker or maximum 3.75€ per baggage for one day (8:00-22:00). We hope to see you again and wish you a pleasant day!

Johanna K.

Published on 30/08/2023 à 16h16 following a purchase from 26/08/2023

Wenn man es gefunden hat und die Codeeingabe verstanden hat, super!!!

ESTEBAN B.

Published on 30/08/2023 à 13h59 following a purchase from 22/08/2023

Relatively high rates for fairly low security, so I personally wouldn't put suitcases containing valuables in there.

Translated reviews

Response from CITY-LOCKER Paris Published on 30/08/2023

Hello , thank you for your feedback, City-Locker spaces are monitored by our video surveillance cameras 24/7, our team ensures that your luggage is stored in the safest possible way. What additional information would you like? We would like to draw your attention to our general terms and conditions of sale and the items whose storage is not covered by our insurance, which covers your personal belongings up to a maximum of 1,500 euros per locker. We hope we've answered all your questions and wish you a very pleasant day!

Edoardo C.

Published on 30/08/2023 à 11h24 following a purchase from 12/08/2023

Easy to use

sonia M.

Published on 30/08/2023 à 09h03 following a purchase from 19/08/2023

Tutto perfetto!
Comodo, sicuro ed economico!
Lo consiglio

Andrea A.

Published on 30/08/2023 à 04h49 following a purchase from 24/08/2023

Easy and quick

Thomas S.

Published on 29/08/2023 à 19h17 following a purchase from 25/08/2023

bokking works good, the discription is good, even the price could be a bit less

Balázs N.

Published on 29/08/2023 à 17h40 following a purchase from 22/08/2023

Everything went totally fine.

Dirk M.

Published on 29/08/2023 à 16h29 following a purchase from 25/08/2023

simple and easy

Sezai M.

Published on 28/08/2023 à 23h17 following a purchase from 20/08/2023

Excelente

Didier A.

Published on 28/08/2023 à 16h18 following a purchase from 19/08/2023

Everything works...a bit far from the station. Otherwise, very good but a little expensive.

Translated reviews

liz F.

Published on 28/08/2023 à 15h28 following a purchase from 17/08/2023

Excellent resource and felt very safe

Melina A.

Published on 28/08/2023 à 14h18 following a purchase from 24/08/2023

Really practical and safe!

Translated reviews

Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Melina, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you soon in one of our lockers. Have a nice day.

Nicolas D.

Published on 28/08/2023 à 08h25 following a purchase from 13/08/2023

the information sent is clear and corresponds to expectations.

Translated reviews

Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Nicolas, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.

Juan V.

Published on 27/08/2023 à 23h07 following a purchase from 19/08/2023

Yaya

Galia A.

Published on 27/08/2023 à 17h11 following a purchase from 21/08/2023

Very convenient, everythong went smoothly. We'll be happy to use City Locker again.

Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Galia, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

Myriam R.

Published on 27/08/2023 à 13h49 following a purchase from 22/08/2023

everything is hyper-computerized, it's stressful but everything went really well!

Translated reviews

Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Myriam, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you soon in one of our lockers. Have a nice day.

Talia N.

Published on 27/08/2023 à 11h11 following a purchase from 17/08/2023

Efficient, safe and affordable It's the best option

Translated reviews

Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Talia, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.

Franco L.

Published on 27/08/2023 à 10h01 following a purchase from 08/08/2023

Gold

Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Franco, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

S I.

Published on 27/08/2023 à 07h17 following a purchase from 16/08/2023

Good! It's near the Paris north station.

Response from CITY-LOCKER Paris Published on 28/08/2023

Hello S, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

Marie K.

Published on 26/08/2023 à 23h34 following a purchase from 22/07/2023

Easy to use

Translated reviews

Response from CITY-LOCKER Paris Published on 28/08/2023

Hello , Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.

Alvaro B.

Published on 26/08/2023 à 20h56 following a purchase from 16/08/2023

The customer must be alerted to the fact that the door opens several seconds after entering the code.

Response from CITY-LOCKER Paris Published on 28/08/2023

Hello, Alvaro Thanks for using our service, We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team

Magdalena F.

Published on 26/08/2023 à 16h47 following a purchase from 21/08/2023

No refund for Not using

Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Magdalena, Thank you for sharing your opinion, As said in our General Terms : In accordance with the provisions of article L.121-21-8 of the Consumer Code, the customer is informed that he/she does not have the right of withdrawal, which he/she expressly waives in view of the specific nature of the service, and that the reservation is not refundable except in cases of force majeure. We wish you a great day.

Martin L.

Published on 26/08/2023 à 14h25 following a purchase from 22/08/2023

No possibility of paying for 2 or 3 hours. Is this the site?

Translated reviews

Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Martin, Thank you for sharing your opinion. We can confirm that we only offer daily rates of between 12 and 15 euros per locker for 4 cabin suitcases. The City-Locker team wishes you a pleasant day and hopes to see you soon in one of our lockers.

Jean-Louis F.

Published on 26/08/2023 à 10h28 following a purchase from 14/08/2023

Perfect and practical

Translated reviews

Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Jean-Louis, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.

Sabine H.

Published on 26/08/2023 à 09h14 following a purchase from 17/08/2023

Best choice for our luggage

Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Sabine, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

toshihiro I.

Published on 26/08/2023 à 05h47 following a purchase from 15/08/2023

Good!

Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Toshihiro, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

Britta T.

Published on 25/08/2023 à 20h37 following a purchase from 15/08/2023

Very easy to book and access lockers and they were big enough for us (two hand luggage sized suitcases and two backpacks).

Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Britta, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

Thomas W.

Published on 25/08/2023 à 16h27 following a purchase from 20/08/2023

Perfect service without any problems!

Response from CITY-LOCKER Paris Published on 28/08/2023

Hello Thomas, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

Mauricio C.

Published on 25/08/2023 à 15h31 following a purchase from 17/08/2023

Affordable and accessible

Translated reviews

Response from CITY-LOCKER Paris Published on 25/08/2023

Hello Mauricio, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.

Laurent L.

Published on 25/08/2023 à 15h28 following a purchase from 21/08/2023

Very practical and efficient

Translated reviews

Response from CITY-LOCKER Paris Published on 25/08/2023

Hello Laurent, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.

Tim M.

Published on 25/08/2023 à 14h19 following a purchase from 21/08/2023

Great location, easy to use and huge lockers

Response from CITY-LOCKER Paris Published on 25/08/2023

Hello Tim, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

Aggie L.

Published on 25/08/2023 à 09h14 following a purchase from 15/08/2023

Easy to find and use! It's in a nice area too.

Response from CITY-LOCKER Paris Published on 25/08/2023

Hello Aggie, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

Josefin O.

Published on 25/08/2023 à 08h33 following a purchase from 16/08/2023

It was a bit difficult to understand how to do everything. I also thought that someone would be working there so I could talk to them but there wasn't. Otherwise, clever way of locking bags in! Would use again now when I know how it works.

Response from CITY-LOCKER Paris Published on 25/08/2023

Hello Josefin, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

Ramona N.

Published on 25/08/2023 à 00h13 following a purchase from 14/08/2023

Easy to book, all the information needed easily accessible on the website.

Response from CITY-LOCKER Paris Published on 25/08/2023

Hello Ramona, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

Ciaran M.

Published on 24/08/2023 à 23h30 following a purchase from 16/08/2023

The website was easy to use

Response from CITY-LOCKER Paris Published on 25/08/2023

Hello Ciaran, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

Olga Z.

Published on 24/08/2023 à 22h17 following a purchase from 20/08/2023

Very good and practical

Translated reviews

Response from CITY-LOCKER Paris Published on 25/08/2023

Hello Olga, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.

Natchaya S.

Published on 24/08/2023 à 19h37 following a purchase from 20/08/2023

The booking is simple and quick.
seamless user interface

Response from CITY-LOCKER Paris Published on 25/08/2023

Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

Nicole H.

Published on 24/08/2023 à 17h09 following a purchase from 20/08/2023

It was very simple

Translated reviews

Response from CITY-LOCKER Paris Published on 25/08/2023

Hello Nicole, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.