Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 612 published reviews

5 9 878 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 1, 2, 3, 4 and 5 stars

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Verified Buyer

Published on 25/04/2023 à 08h24 following a purchase from 18/04/2023

Best service !

Verified Buyer

Published on 24/04/2023 à 17h58 following a purchase from 16/04/2023

Alles was inorde!!

Verified Buyer

Published on 24/04/2023 à 17h58 following a purchase from 15/04/2023

Very convenient. We had a great final day in Paris as we were able to leave our bags in a safe location next to the train station.

Acheteur Vérifié

Published on 24/04/2023 à 17h21 following a purchase from 15/04/2023

It's a shame to find information on the site that rental starts at 2€/day, only to have to pay 15€ for 4 hours of rental in front of the locker. This gives the unpleasant impression of being taken for donkeys.

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Response from CITY-LOCKER Paris Published on 24/04/2023

Hello Gaëlle, thank you for sharing your opinion with us. The sliding scale rates only apply to multi-day bookings (-50% on the 3rd and -83% on the 5th) and our daily prices per locker are the cheapest in the luggage storage sector. Our prices are clearly indicated on the website prior to booking. However, we are sorry that you were not satisfied with our locker prices. We wish you an excellent day and hope to see you soon in our City-Locker spaces.

Verified Buyer

Published on 24/04/2023 à 16h23 following a purchase from 19/04/2023

Exactly what I need.

Verified Buyer

Published on 24/04/2023 à 15h17 following a purchase from 20/04/2023

Maybe the lockers are okay but they are nowhere to be found at the station (gare du nord)
No signing at all...

Response from CITY-LOCKER Paris Published on 24/04/2023

Hello, Thank you for sharing your opinion, We are sorry that you didn't find our storage, however, the storage's adress is clearly indicated on the website and on the booking confirmation, we are not related to the station because we are not depending from them Did you manage to find and use our lockers at the end ? Citylocker's team wish you a great day

Acheteur Vérifié

Published on 24/04/2023 à 14h02 following a purchase from 10/04/2023

....

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Verified Buyer

Published on 24/04/2023 à 10h53 following a purchase from 09/03/2023

Easy to access

Verified Buyer

Published on 24/04/2023 à 08h27 following a purchase from 19/04/2023

Good service at a good price

Verified Buyer

Published on 24/04/2023 à 06h37 following a purchase from 13/04/2023

Very good and easy!

Verified Buyer

Published on 24/04/2023 à 03h52 following a purchase from 17/03/2023

As the viewpoint of Location,city locker was very close to Roissy bus and so coveniant.

Verified Buyer

Published on 24/04/2023 à 01h08 following a purchase from 19/04/2023

The ease of rental and customer service was really great, I stopped short of ficing five stars because upon return both me and another customer had trouble opening our lockers, which put me in a state of panic. That being said, I called the emergency service and they were able to converse with me in English and help resolve my issue in a very timely manner. I would use city locker again.

Verified Buyer

Published on 24/04/2023 à 00h26 following a purchase from 03/04/2023

Safe lockers with a personal code you punch in at the entrance and inside. Perfect when you want to spend a day in the city without carrying your bags around!

Verified Buyer

Published on 23/04/2023 à 20h27 following a purchase from 17/04/2023

It's safe. It is self-service and I was given clear steps on how to open the locker. I could spend some more hours in the city without dragging my suitcase with me

Verified Buyer

Published on 23/04/2023 à 19h32 following a purchase from 14/04/2023

Excellent location. Great instructions. Clean facilities. We arrived at Gare du Nord in the morning and left on a train to Austria from Gare de l’Est in the evening. This service was perfect.

Acheteur Vérifié

Published on 23/04/2023 à 18h26 following a purchase from 17/04/2023

Todo perfecto. La única pega que el cierre de la puerta general estaba roto y la puerta está abierta para todo el mundo...

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Verified Buyer

Published on 23/04/2023 à 06h59 following a purchase from 14/04/2023

Super easy, gute Anbindung und bummeln vor Fahrt zum Flughafen ohne Koffer

Verified Buyer

Published on 22/04/2023 à 17h20 following a purchase from 18/04/2023

Easy to use and does the job

Verified Buyer

Published on 22/04/2023 à 13h48 following a purchase from 13/04/2023

Was perfect and safe

Verified Buyer

Published on 22/04/2023 à 13h02 following a purchase from 17/04/2023

Location easy to find and safe

Verified Buyer

Published on 22/04/2023 à 12h49 following a purchase from 17/04/2023

Easy to book and pay.

Acheteur Vérifié

Published on 22/04/2023 à 10h21 following a purchase from 10/02/2023

Un sistema muy cómodo para los viajeros que deben esperar hasta poder entrar en su alojamiento. El acceso a las taquillas es sencillo pero seguro.

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Verified Buyer

Published on 21/04/2023 à 20h57 following a purchase from 17/04/2023

Absolutely incredible service. Super easy to book the locker online. All the information needed to book a locker such as Locker size, location, the entire process, safety etc is available and explained in a simple way. The entire process of booking, keeping your luggage and taking it back is simplied and it is secured with Cameras. I loved it. Congratulations to whole team.

Verified Buyer

Published on 21/04/2023 à 15h12 following a purchase from 17/04/2023

Great experience!

Verified Buyer

Published on 21/04/2023 à 14h21 following a purchase from 12/03/2023

Good Experiences.

Verified Buyer

Published on 21/04/2023 à 08h39 following a purchase from 15/04/2023

Very good

Verified Buyer

Published on 20/04/2023 à 23h13 following a purchase from 06/04/2023

Easy to use will use again!

Verified Buyer

Published on 20/04/2023 à 17h44 following a purchase from 15/04/2023

Very easy

Acheteur Vérifié

Published on 20/04/2023 à 17h15 following a purchase from 16/04/2023

The main access door was not locked

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Verified Buyer

Published on 20/04/2023 à 16h49 following a purchase from 16/04/2023

Navigation on the site and delivery is perfect.

Verified Buyer

Published on 20/04/2023 à 15h50 following a purchase from 15/04/2023

Alles bestens, leicht verständlich. Jederzeit gern wieder!

Verified Buyer

Published on 20/04/2023 à 15h47 following a purchase from 15/04/2023

Great service
Easy to find and easy to use

Verified Buyer

Published on 20/04/2023 à 13h56 following a purchase from 16/04/2023

The service was excelent. No problem with anything.
Very easy all.
Thank you!

Verified Buyer

Published on 20/04/2023 à 10h01 following a purchase from 11/04/2023

Rented a locker on two different days in two different locations in Paris. Both times the code wasnt emailed to me automatically so I had to email support to get it but they responded quickly. The Gare du Nord lockers are not in the station (about a 5 min walk away).

Verified Buyer

Published on 19/04/2023 à 15h59 following a purchase from 14/04/2023

The website was really clear and easy to use, with booking taking only a few minutes. Confirmation came through immediately.

Verified Buyer

Published on 19/04/2023 à 15h32 following a purchase from 10/04/2023

Mi experiencia ha sido muy muy buena, lo recomiendo a todo el mundo
Fácil de usar y seguro. Estuvimos en Paris cuando llegamos y me estábamos dejar las maletas y fue genial. A 10 minutos a pie de la torre eifell en 29 fue de l' exposition

Verified Buyer

Published on 19/04/2023 à 14h35 following a purchase from 02/04/2023

It was okay, I got what I paid for. I was satisfied. In a positively way.

Verified Buyer

Published on 19/04/2023 à 10h55 following a purchase from 09/04/2023

Buena ubicación y fácil procedimiento todo a través del móvil. Las taquillas son muy grandes caben varias mochilas. Lo único que el precio por día 15€ me resulta alto.

Verified Buyer

Published on 19/04/2023 à 10h51 following a purchase from 09/04/2023

Great position, great service, secure and easy to use

Response from CITY-LOCKER Paris Published on 20/04/2023

Hello Michele, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

Verified Buyer

Published on 19/04/2023 à 09h33 following a purchase from 14/04/2023

Technisch hat alles super geklappt - den Preis fand ich allerdings für ein paar Stunden sehr hoch.