English 
A
Rating: 5 out of 5
Clear, ergonomic and attractive site. Booking was quick and easy
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Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
Easy access and spacious. Too bad the lockers aren't accessible later at night.
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V
Rating: 5 out of 5
Pazzesco
A
Rating: 5 out of 5
very practical!
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V
Rating: 5 out of 5
Everything at the website was described so as it was on the street. We were able to put 2 “big cabin luggage” to the storage compartment.
V
Rating: 5 out of 5
Big Lockers & Convenient
We had an evening flight on our last day in Paris so reserved a "City Locker" in the area we'd be visiting so that we could go straight to the airport rather than return to our hotel to grab our luggage.
The lockers are sizeable & for €12 you can squeeze in multiple bags (vs other services that charge by the bag) ... we had 3 carryon bags (1 'wheelie' bag & 2 backpacks) they they fit comfortably ... I don't think that 2 'wheelie' carryon bags would fit though.
The facility & lockers were secure (personal access code to enter from the street, personal access code & locker code to access your locker).
There are discounts for multiple days (good for city/country vacations where you don't want to haul around more formal city cloths everywhere) ... and not sure if it provides an 'in & out' (to retrieve something you left in the locker but still leave the luggage).
We had an evening flight on our last day in Paris so reserved a "City Locker" in the area we'd be visiting so that we could go straight to the airport rather than return to our hotel to grab our luggage.
The lockers are sizeable & for €12 you can squeeze in multiple bags (vs other services that charge by the bag) ... we had 3 carryon bags (1 'wheelie' bag & 2 backpacks) they they fit comfortably ... I don't think that 2 'wheelie' carryon bags would fit though.
The facility & lockers were secure (personal access code to enter from the street, personal access code & locker code to access your locker).
There are discounts for multiple days (good for city/country vacations where you don't want to haul around more formal city cloths everywhere) ... and not sure if it provides an 'in & out' (to retrieve something you left in the locker but still leave the luggage).
V
Rating: 5 out of 5
Easy to use and felt safe.
V
Rating: 5 out of 5
Navigation is good!!! and easy to drop off youre stuff!!
A
Rating: 2 out of 5
Unable to cancel our reservation due to a last minute problem, we lost 12 €.
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Response from CITY-LOCKER Paris
Hello, We are sorry for you but as indicated in the general terms and conditions of sale that you validated when you placed your order, the reservation cannot be cancelled.
A
Rating: 5 out of 5
Very practical, reasonable price
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A
Rating: 5 out of 5
Fully satisfied
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V
Rating: 5 out of 5
perfect
V
Rating: 4 out of 5
Ho usato questo servizio durante una breve visita alla città. Ho avuto qualche difficoltà con i codici di accesso ma sono stati risolti velocemente con una semplice telefonata. Molto comodo, armadio spazioso e pulito.
V
Rating: 5 out of 5
Sito ben organizzato, acquisto facile, informazioni chiare e dettagliate.
V
Rating: 5 out of 5
Very good service exceeded all expectation.
Had to check out of apartment but because of city locker we were free to enjoy the city for whole extra day.
Had to check out of apartment but because of city locker we were free to enjoy the city for whole extra day.
V
Rating: 5 out of 5
Sencilla gestión.
A
Rating: 5 out of 5
fast, efficient and safe
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A
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
good perfect
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V
Rating: 3 out of 5
It's a very good idea and I would use again, there was enough space for 2 small suitcases and it was clean. But I was surprised to see that the front door which needed a code to enter was actually already open. It was broken and wouldn't close behind us either. So anyone can just walk in to the area where these lockers are. The lockers themselves are secure, are used by lots of people and there are also security cameras so felt OK to leave stuff there anyway.
V
Rating: 5 out of 5
great service
V
Rating: 3 out of 5
Pratique mais pas très bien entretenu
Response from CITY-LOCKER Paris
Nos casiers, ainsi que les locaux sont nettoyés et désinfectés plusieurs fois par semaine par nos agents d’entretien.
A
Rating: 4 out of 5
A bit expensive ...
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Response from CITY-LOCKER Paris
Hello, thank you for your feedback. You can put 3 carry-on suitcases in 1 locker for €4 per suitcase, which is the cheapest rate in Paris.
V
Rating: 5 out of 5
Gerne wieder! Die Buchung war problemlos im Internet, wir haben den Laden gut gefunden, er liegt zentral in Paris, die Box war ausreichend groß für unser Gepäck und das Schloss hat gut funktioniert. Also was will man mehr!
A
Rating: 5 out of 5
Code access no problem. Lockers are large.
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A
Rating: 5 out of 5
Everything was fine
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A
Rating: 5 out of 5
Very well organized City locker team.
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V
Rating: 5 out of 5
very easy to understand and place the order, quick response
V
Rating: 5 out of 5
The direction for locker access is clear. The customer service is fast response & helpful.
A
Rating: 5 out of 5
super
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V
Rating: 5 out of 5
All perfect organized
V
Rating: 5 out of 5
Everything was as described on the website
V
Rating: 5 out of 5
Looked safe and very good automated experience
V
Rating: 5 out of 5
Works perfectly
V
Rating: 1 out of 5
It didn’t work… we lost a lot of time to call for help
Response from CITY-LOCKER Paris
Hello We remind you that our telephone hotline is available from 8 a.m. to 10 p.m. every day.
V
Rating: 5 out of 5
Perfect service !!
V
Rating: 4 out of 5
a bit away from Chatelet-Les _Halles metro station, but fine there was another station at short distance. The lockers was pretty large.
V
Rating: 2 out of 5
Locker size is small, has small pieces that prevent correct fitting for two standard baggage pieces. The price is high for the space you get.
Response from CITY-LOCKER Paris
The size of locker is: Feet: 1.57 x 2 x 2.79 Inches : 18 x 24 x 33.46 Centimers : 48 x 61 x 85 This size is suitable for most suitcases. You can put 3 cabin suitcases
V
Rating: 5 out of 5
Booking the locker was a good decision for us on our last day in Paris. Our flight was in the evening and it saved us so much hassle by not having to lug our bags around the city all day. The lockers were easy to access and good value. We will definitely use this service again
V
Rating: 3 out of 5
al regresar para recoger la maleta del locker el sistema no funcionaba, ninguno de los lockers abria por lo que tuvimos que llamar a la asistente del espacio y no pudo solucionar el inconveniente hasta que uno de los cliente pudo ver que habian desenchufado el sistema de la electiricidad. Deben cuidar mucho el sistema electrico ya que hubo personas que se tuvieron que ir sin su maleta , inclusive varios perdieron el vuelo
Response from CITY-LOCKER Paris
Gracias por su devolución, olvidó especificar que enviamos un técnico en el lugar que resolvió el problema. El técnico llegó al sitio menos de 15 minutos después de su llamada.