City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
The only problem I have is that you can't choose which locker to put your suitcase in, so I had to put my large suitcase on top.
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Response from CITY-LOCKER Paris
Thank you for using our service. Lockers are allocated according to availability. In the event of a problem, our Hotline, open from 8:00 to 22:00, will be happy to help you and will have assigned you a low locker. Please do not hesitate to contact us next time. See you soon at CITY-LOCKER.
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Lia B.
Rating: 3 out of 5
following a purchase from 27/10/2024
To expensive
Response from CITY-LOCKER Paris
Hello Lia, Thank you for using our service. Regarding the price, it is from 15€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
A
Annemarie B.
Rating: 4 out of 5
following a purchase from 25/10/2024
Good service but a bit too expensive
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Torsten S.
Rating: 2 out of 5
following a purchase from 21/10/2024
The door to the city locker was very difficult open. After try #12 it opens. A telephone or other support was not available.
Response from CITY-LOCKER Paris
Hello, Torsten Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Daniela D.
Rating: 4 out of 5
following a purchase from 24/10/2024
Handling was very easy and locker big enough to put in our two suitcases.
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Sarah P.
Rating: 4 out of 5
following a purchase from 09/10/2024
Easy to use
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Francesca A.
Rating: 4 out of 5
following a purchase from 08/10/2024
Ottimo servizio
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Romuald G.
Rating: 1 out of 5
following a purchase from 08/09/2024
The apartment for 4 people was supposed to have a bedroom separated by a door, a large table and a large living area, which was not the case.
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Response from CITY-LOCKER Paris
This comment doesn't concern us; we're a luggage storage company, not an apartment rental company.
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Sébastien G.
Rating: 4 out of 5
following a purchase from 20/10/2024
Order ok
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Noëllie C.
Rating: 4 out of 5
following a purchase from 18/10/2024
Very practical service but really expensive because you can't set the time you need.
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Response from CITY-LOCKER Paris
Thank you very much Noëllie for entrusting us with your luggage. We are sorry if you found our service expensive, we always try to offer the best service at the best price available by guaranteeing you the highest level of SECURITY for your luggage. We can never do enough to keep your most precious possessions SAFE. You used your locker from 10:47 to 21:00, i.e. over 10 hours, and paid €15, i.e. €1.5 per hour, for a locker that can hold up to 4 pieces of luggage. I'm not sure you'll find anything cheaper in Paris :) Looking forward to seeing you again at CITY-LOCKER
S
Samir M.
Rating: 4 out of 5
following a purchase from 19/10/2024
I like the Idea, Easy access, in City Center, next to the station Generally location was good.
As rate I think it's expensive I used only for 3 hr and I paid 15 EUR, what I mean there is no options for hrs only days.
But Generally is a good option and solution
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Abboud M.
Rating: 1 out of 5
following a purchase from 19/10/2024
Too expensive. 15 euros for 2 hours? Make options less than 24hours
Response from CITY-LOCKER Paris
Hello , Thank you for using our service. Regarding the price, it is from 15€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
S
Seungwon L.
Rating: 4 out of 5
following a purchase from 18/10/2024
The storage space was also good. The space was also quite spacious and clean. However, be careful as the keypad is sometimes recognized twice.
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Karina T.
Rating: 4 out of 5
following a purchase from 16/10/2024
Useful solution for tourists in the city centre, however the experience is not optimal - no warning that you must book in advance, and we arrived to the door of the locker that was the nearest to our needs in Paris only to find that it is full. Had to schlepp with the luggage to another one.
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Danielle B.
Rating: 4 out of 5
following a purchase from 13/10/2024
The lock system is well made and secure. No handle on the door tho, locker needs to be pre purchased to enter
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André B.
Rating: 3 out of 5
following a purchase from 06/10/2024
Relatively expensive luggage storage
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Response from CITY-LOCKER Paris
Thank you very much André for entrusting us with your luggage. We are sorry if you found our service expensive, we always try to offer the best service at the best price available by guaranteeing you the highest level of SECURITY for your luggage. We can never do enough to keep your most precious possessions SAFE. We look forward to seeing you again at CITY-LOCKER.
M
Manuela C.
Rating: 4 out of 5
following a purchase from 15/10/2024
Good position.
Lockers not si big, but it is oj
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Harry M.
Rating: 4 out of 5
following a purchase from 13/10/2024
It’s great that you can access the locker any time between 8am and 10pm, but the it took quite a lot of attempts to get the code to work. Unsure if this was because of the buttons or if the instructions weren’t clear enough.
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Nicolae T.
Rating: 4 out of 5
following a purchase from 06/10/2024
Everything was ok except the fact that the handle of the front door was missing
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Débora T.
Rating: 4 out of 5
following a purchase from 12/10/2024
We have some problems with the acess. The code fail some times.
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Zina H.
Rating: 3 out of 5
following a purchase from 24/05/2024
Paid way in advance and got codes to use the lockers right away, which was good. Olympics street closures and bus detours I did not foresee prevented me from utilizing the lockers. It was close to Champs de Mars (area of opening and closing ceremony for 2024 Olympics). No refunds, so I lost €36!!!
Response from CITY-LOCKER Paris
Hello, Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Philippe B.
Rating: 4 out of 5
following a purchase from 11/10/2024
Lack of hourly or half-day rates
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José Cristian M.
Rating: 3 out of 5
following a purchase from 10/10/2024
Los casilleros son muy pequeños, creo que decir que caben 4 maletas es engañoso e induce a error.
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Response from CITY-LOCKER Paris
Hello, we'd like to remind you of the size of our lockers: Locker dimensions: W.48cm x H.61cm x D.85cm. This size fits most large suitcases and can hold up to 4 pieces of IATA international size cabin luggage (55 x 35 x 20cm). Indeed, if your luggage is larger, the number of pieces that can fit in a locker is smaller;
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Leonie M.
Rating: 4 out of 5
following a purchase from 05/10/2024
Easy ans helpful
R
Redvan B.
Rating: 4 out of 5
following a purchase from 09/10/2024
Best solution.
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Beatrice D.
Rating: 4 out of 5
following a purchase from 18/09/2024
Booking method was quick and easy, you receive codes via sms and email to have always them at disposal.
B
Benjamin B.
Rating: 4 out of 5
following a purchase from 07/10/2024
Nahe zum Bahnhof
Immer offen und günstig
M
Mihael S.
Rating: 4 out of 5
following a purchase from 01/10/2024
It was good but number 11 locker doors couldnt close good enough, so we were little bit scared of losing our bags but it was good at the end.
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Andreas W.
Rating: 4 out of 5
following a purchase from 05/10/2024
Super easy to book and use directly on site, even without advance booking.
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Wai Ching A.
Rating: 3 out of 5
following a purchase from 18/09/2024
Not inexpensive
Response from CITY-LOCKER Paris
Bonjour Wai Ching, merci de nous faire part de votre avis, les espaces City-Locker sont surveillés par nos caméras de vidéosurveillance 24h/24h 7j/7, notre équipe veille à ce que vos bagages soient stockés dans la plus grande sécurité possible. Notre assurance couvre également vos effets personnels à hauteur de 1500 euros par casier. Et tout cela à un coût effectivement, et nous sommes les seuls sur Paris à vous proposer ce niveau de sécurisation. Et de plus, ramener au bagages cela coute 3,75€ pour la journée (8:00-22:00) Nous espérons avoir répondu à vos interrogations et vous souhaitons une excellente journée !
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Jan N.
Rating: 4 out of 5
following a purchase from 21/09/2024
Great!
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David Emmanuel E.
Rating: 4 out of 5
following a purchase from 28/09/2024
Está en buena ubicación, el espacio es suficiente
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Francisco Javier G.
Rating: 4 out of 5
following a purchase from 27/08/2024
All was great, but you should put some signs were you explain how to use the lockers.
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Laurent H.
Rating: 2 out of 5
following a purchase from 27/09/2024
The opening hours are too short in the evenings, and the terms of use are misleading as to the consequences of leaving items overnight. Responsive customer service nonetheless.
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Nadine C.
Rating: 4 out of 5
following a purchase from 27/09/2024
Quick and easy booking
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Olivia R.
Rating: 4 out of 5
following a purchase from 23/09/2024
Very easy to use but hard to find
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Lundi J.
Rating: 4 out of 5
following a purchase from 25/09/2024
Love the convenience. Would like a size description with measurements as well. Had to pay for two lockers bc my luggage would not fit after we arrived
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Wieke P.
Rating: 4 out of 5
following a purchase from 24/09/2024
Good, not complicated to understand, the code is delivered in a few clicks, however I could not choose the size of the locker and I found the service expensive if you want to leave your luggage a few hours.
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Response from CITY-LOCKER Paris
Hello Wieke and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we take your feedback into account and always strive to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
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Jenny A.
Rating: 4 out of 5
following a purchase from 23/09/2024
Very useful to have a handsfree experience in the city. Could have been closer to the main entrance.
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Ivan C.
Rating: 1 out of 5
following a purchase from 22/09/2024
Expensive.
Response from CITY-LOCKER Paris
Bonjour Ivan, merci de nous faire part de votre avis, les espaces City-Locker sont surveillés par nos caméras de vidéosurveillance 24h/24h 7j/7, notre équipe veille à ce que vos bagages soient stockés dans la plus grande sécurité possible. Notre assurance couvre également vos effets personnels à hauteur de 1500 euros par casier. Et tout cela à un coût effectivement, et nous sommes les seuls sur Paris à vous proposer ce niveau de sécurisation. Et de plus, ramener au bagages cela coute 3,75€ pour la journée (8:00-22:00) Nous espérons avoir répondu à vos interrogations et vous souhaitons une excellente journée !
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