City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
It is not located at Chatelet Les Halles. It is about 15 minutes' walk away. This is a hassle when people have bulky luggage and are pressed for time. I resent being given inaccurate information when it is important.
Response from CITY-LOCKER Paris
Hello Alastair, Thank you for sharing your opinion, We are sorry if the localisation of our storage didn’t fit your expectations. However, storage’s addresses are clearly indicated on the website just before ordering a booking. Furthermore, there is also a Google Maps which allows you to measure the distance and time from your departure location to the storage. We wish you a great day and we hope to see you in one of our storage very soon.
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Melissa F.
Rating: 4 out of 5
following a purchase from 12/07/2024
Tout s'est bien passé lors de notre location. Il faut juste être à l'aise avec l'informatique sur son téléphone et pouvoir payer avec mais très sécurisé et plutôt bien placé! Je recommande!
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Théo C.
Rating: 3 out of 5
following a purchase from 21/07/2024
Practical but very expensive
Response from CITY-LOCKER Paris
Hello Théo, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
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Kerstin S.
Rating: 3 out of 5
following a purchase from 15/07/2024
We used three locker and had to go out of the storageroom and enter the doorcode before the lockercode worked. When we wanted to get the baggage out, one of the lockers didn't open. We had to try several times. To much money for the service we got.
Why is there no variety in timeslots? We only needed a straße for two hours and had to pay for a day. Thatfore we rate only average.
Response from CITY-LOCKER Paris
Hello Kerstin, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
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Emanuela S.
Rating: 4 out of 5
following a purchase from 19/07/2024
Good and easy solution! My advice: We would need more tariff plans based on baggage parking hours.
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Massimo M.
Rating: 4 out of 5
following a purchase from 13/07/2024
Good!
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Jens C.
Rating: 4 out of 5
following a purchase from 09/07/2024
Easy ordering process!
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Sarah L.
Rating: 4 out of 5
following a purchase from 13/07/2024
Well places and easy to use
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Louise C.
Rating: 4 out of 5
following a purchase from 17/07/2024
Advertised you could store 4 x carry on luggage bags, in reality it was it was only 2 cases.
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Nicolas B.
Rating: 3 out of 5
following a purchase from 07/07/2024
On-street keypad malfunctions: some buttons are tired and the keypad is so homey that you can't tell whether the button has worked or not (no sound or screen). Crazy prices and misleading advertising: we are told one price, but when it comes time to pay, it's double!...
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Response from CITY-LOCKER Paris
Hello Nicolas, Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 15€/day/4 pieces of luggage makes our service the cheapest in Paris given the level of luggage security we offer. We take note of your comments and will do our best to earn your 5 stars on your next visit. We hope to see you again soon.
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Tanja A.
Rating: 3 out of 5
following a purchase from 14/07/2024
I think that you should offer a family discount as a family of four with suitcases need 2-3 lockers. meaning that you would have to pay 30-45 euro for a single day, which is expensive
Response from CITY-LOCKER Paris
Hello Tanja, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.
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Julie C.
Rating: 3 out of 5
following a purchase from 12/07/2024
CLEAR...
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Response from CITY-LOCKER Paris
Hello, Thank you for using our service and for giving us your feedback. In our constant effort to improve our quality of service, please let us know if you have encountered any difficulties so that we can rectify any malfunctions and improve. Thank you very much.
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Jessica N.
Rating: 1 out of 5
following a purchase from 08/07/2024
We got in just fine to drop our bags- however- our code stopped working when we returned to collect them. Neighbors saw us banging on the door and told us this is a common issue. No one would answer the phone. We did purchase a new locker and the new door code worked. Miserable experience panicking over potentially not getting our family of 5s clothes and items.
Response from CITY-LOCKER Paris
Hello, Jessica Thanks for your message and for using our service, Sorry you have had problem in contacting the hotline; it can be reached by phone from 8:00 am to 10pm; they answer by text message unless emergencies. We will work on improving the given information and once again, thank you for using city locker and we will work on getting your 5 stars next time.
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Nayara Modolo C.
Rating: 4 out of 5
following a purchase from 08/07/2024
the website works very well and provides all the necessary information, the location is good, but the cabinets are a little small for the price paid.
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Nuno A.
Rating: 4 out of 5
following a purchase from 07/07/2024
Front door isn't working well. Took me about 5 minutes to open, putting the right code, while Uber was waiting. Should replace the keyboard. All the rest was ok, but when you aren't able to open the main gate of the building...
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Javier A.
Rating: 4 out of 5
following a purchase from 05/07/2024
The Citi Lockers Paris procedure was simple and there were no problem doing it.
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Andrea H.
Rating: 4 out of 5
following a purchase from 28/06/2024
Eine super Möglichkeit sein Gepäck tagsüber loszuwerden. Onlinebuchung und Nutzung haben problemlos funktioniert. Die Lage ist perfekt zu den beiden Bahnhöfen und der Metro.
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M C.
Rating: 4 out of 5
following a purchase from 19/05/2024
Unfortunately citylocker wasn't that easy to find as said before but it worked rally good.
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Beril Selen K.
Rating: 4 out of 5
following a purchase from 05/07/2024
A little bit far away from gare de lyon as you said and also there is no exact description of your Place in Google maps so we had hard time to find it
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Daniel F.
Rating: 4 out of 5
following a purchase from 03/07/2024
I give it a four out of five stars because the lockers were small. But the business runs very well and the price was fair. Website works very well. Needed another locker immediately and was able to obtain one in 3 minutes. Good Internet technology!
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Francesca M.
Rating: 4 out of 5
following a purchase from 04/07/2024
Buon servizio,ma il box è piccolo. Arrivata sul posto ho dovuto prenderne un secondo perché il piccolo trolley non ci stava con la valigia più grande. Ed ecco che 30 € sono volate. Ma il servizio è chiaro e semplice
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Alfredo I.
Rating: 1 out of 5
following a purchase from 23/06/2024
the cashier didn't work. I had to pay another one right away. I called and nobody answered. 0/10
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Response from CITY-LOCKER Paris
Hello Alfredo Thank you for taking the time to leave a review of our service, we are sorry that we have not fully met your expectations. More details from you about your experience would help us improve the quality of our service. Thank you for your time.
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Daria Z.
Rating: 4 out of 5
following a purchase from 27/06/2024
Good service, good position, simple using
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Rachel L.
Rating: 4 out of 5
following a purchase from 23/06/2024
The only issue we found was that once we'd booked it, the actual location was further away from the station than it sounded in the description.
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Raul L.
Rating: 4 out of 5
following a purchase from 25/06/2024
All ok, but it would said that the locker is so far from the station
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Christina L.
Rating: 4 out of 5
following a purchase from 25/06/2024
handling without any problems
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Patricia C.
Rating: 4 out of 5
following a purchase from 11/06/2024
La ubicación de las taquillas muy bien, para poder visitar la ciudad, y cerca del transporte en tren, para desplazarte.
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Andrew B.
Rating: 3 out of 5
following a purchase from 24/06/2024
Online sign in easy. Door access easy. Locker opening ok. Main difficulty is crowding. The space between the left side and right side kickers is too narrow. When one person is using their locker then nobody can pass by to another locker. This causes stress and some anger if someone is repacking their storage items.
Response from CITY-LOCKER Paris
Hello, Andrew Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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William B.
Rating: 4 out of 5
following a purchase from 26/06/2024
Great location and easy to use. Needs a cleanup and front door lock fixed. Otherwise- good!
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Oznur A.
Rating: 4 out of 5
following a purchase from 25/06/2024
Easy to use, would recommend it.
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Ethan R.
Rating: 4 out of 5
following a purchase from 25/06/2024
A little expensive but very safe
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Lisa M.
Rating: 3 out of 5
following a purchase from 20/06/2024
I never made it there! Can I get a refund?
Response from CITY-LOCKER Paris
Hello, Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Safari A.
Rating: 4 out of 5
following a purchase from 24/06/2024
great
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Milan K.
Rating: 4 out of 5
following a purchase from 17/06/2024
easy use, clear communication, easy to find, not cheap, large locker
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Eric F.
Rating: 3 out of 5
following a purchase from 07/06/2024
Accessibility could be described a bit better, with photos, maybe?
Response from CITY-LOCKER Paris
Hello, Eric Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Andreas Z.
Rating: 4 out of 5
following a purchase from 18/06/2024
All good
H
Hiroaki K.
Rating: 4 out of 5
following a purchase from 10/05/2024
パリに飛行機で朝に到着し、その日の夜に電車でジュネーブに行く予定の間の観光で利用しました。
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Marco Francesco P.
Rating: 4 out of 5
following a purchase from 12/06/2024
Not very easy street...but good service
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Shalayne H.
Rating: 4 out of 5
following a purchase from 16/06/2024
The location was easy enough to find and access. Maybe I did something wrong when trying to book a locker but I only needed it for a few hours and couldn’t find an option for that so still had to pay for a full day. Otherwise, the process was easy and I would use again.
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Kara V.
Rating: 3 out of 5
following a purchase from 16/06/2024
Very good concept. We used it just for a half day and checking in was very fast and easy. We were lucky there were other people, because the code did not always work on the door.
We typed it in correctly but the door did not open. The people before us also had this issue. The door did not open with them.
Please check this :)
Response from CITY-LOCKER Paris
Bonjour Kara we are so sorry for the problem you have had; Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance? Thanks for helping understanding what happened. Thanks a lot and once again sorry for the problem.
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