CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
The shopping experience was great and very easy, however, the physical space was not pleasant.
Response from CITY-LOCKER Paris
Hello, Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Veronika S.
Rating: 4 out of 5
following a purchase from 04/03/2024
easy access. However, the lockers are only just wide enough for 4 carry-on suitcases.
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Sarah K.
Rating: 3 out of 5
following a purchase from 03/03/2024
Hours are limited and it's VERY expensive.
Response from CITY-LOCKER Paris
Hello, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
Hello Elia and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we take your feedback into account and always strive to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
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Rénald L.
Rating: 3 out of 5
following a purchase from 26/02/2024
Not very ergonomic
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Response from CITY-LOCKER Paris
Hello Rénald Thank you for taking the time to leave a review of our service. We're sorry we didn't fully meet your expectations. More details from you about your experience would help us improve the quality of our service. Thank you for your time.
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Pascal G.
Rating: 4 out of 5
following a purchase from 24/02/2024
Easy, secure site
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Audrey K.
Rating: 2 out of 5
following a purchase from 02/03/2024
Excessively expensive service! Complicated to use (some passengers could no longer access their lockers). Much cheaper service offered by Paris Est sncf station (half price)
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Response from CITY-LOCKER Paris
Hello Audrey, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or maximum 3.75€ per bag for a day (8:00-22:00). We hope to see you again and wish you a pleasant day!
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Manon W.
Rating: 4 out of 5
following a purchase from 25/02/2024
Convenient and safe, with a small downside: the cleanliness of the cabins could be better (mud and dead leaves), especially for the daily price.
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Jaali W.
Rating: 4 out of 5
following a purchase from 25/02/2024
It was very good. But I thought the location would be inside (or much closer) to Gare de Lyon
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Stéphanie B.
Rating: 4 out of 5
following a purchase from 20/02/2024
Fine
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Amanda S.
Rating: 3 out of 5
following a purchase from 22/02/2024
It was easy to access the lockers and I felt safe leaving my luggage there.
Response from CITY-LOCKER Paris
Hello, Amanda Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Thomas G.
Rating: 3 out of 5
following a purchase from 28/02/2024
Well done and easy to use. However, the real price (which is not 2 euros per day) if you only stay for one day is not clearly enough displayed.
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Response from CITY-LOCKER Paris
Hello and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
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Zsuzsanna V.
Rating: 4 out of 5
following a purchase from 24/01/2024
Ár érték arányban jó
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Laura G.
Rating: 4 out of 5
following a purchase from 13/02/2024
I find the locker extremely expensive.
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Response from CITY-LOCKER Paris
Laura Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 15€/day/4 pieces of luggage makes our service the cheapest in Paris considering the level of luggage security we offer. We take note of your comments and will do our best to earn your 5 stars on your next visit. We hope to see you again soon.
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Benjamin M.
Rating: 4 out of 5
following a purchase from 26/02/2024
We used this service because the lockers at gare d'nord were closed.
It worked well beut in my opinion it's a little bit to expensive.
Best regards
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David F.
Rating: 1 out of 5
following a purchase from 23/02/2024
Misleading since is not the official offer of the train station. I payed without using the service
Response from CITY-LOCKER Paris
Hello, David Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Simona D.
Rating: 2 out of 5
following a purchase from 25/02/2024
One of 2 lockers we booked was kept unblocked after some tentative. We were missing the flight. A courier was so kind and I don't know how he opened ours. Are there a maximum number of tentative? If so it must be communicated.
Response from CITY-LOCKER Paris
Hello, Simona Thanks for your message and for using our service Sorry you have had problem in contacting the hotline; it can be reached by phone from 8:00 am to 10pm; they answer by text message unless emergencies. The locker size is clearly indicated on the website as well as the number of luggage it can fits but it is difficult for us to give an advice as we do not see your luggage; we can just give a recommandation. We will work on improving the given information and once again, thank you for using city locker and we will work on getting your 5 stars next time.
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Adnan K.
Rating: 4 out of 5
following a purchase from 24/02/2024
Easy to use and saves a ton of time, but be prepared to pay a bit more if you only need it for a few hours. For longer stays, it's perfect.
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Elena R.
Rating: 4 out of 5
following a purchase from 18/02/2024
Great
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Jacques B.
Rating: 4 out of 5
following a purchase from 12/02/2024
Large locker. Well secured area.
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Tianyu W.
Rating: 4 out of 5
following a purchase from 17/02/2024
Overall I like the Citylocker. It offers a reasonable price and the location fits my tour route. The space is big. However, there is a flaw. The combination for opening the door did work when picking up my luggage. A nice lady opened the door from inside.
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Stamatin S.
Rating: 1 out of 5
following a purchase from 14/02/2024
You're too expensive at 15€ per day for a backpack. It's outrageous.
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Response from CITY-LOCKER Paris
Hello, Thank you for using our service, sorry if you found it a little expensive, we always try to offer the best service at the best price available. We hope to see you soon in one of our City-Lockers and wish you a nice day!
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Chantal A.
Rating: 4 out of 5
following a purchase from 31/01/2024
Good
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Elisabeth B.
Rating: 4 out of 5
following a purchase from 20/02/2024
the locker we had reserved would not close, but a call to the emergency number solved the problem by allocating another locker.
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Miroslav I.
Rating: 1 out of 5
following a purchase from 18/02/2024
Terrible, I had to type my entry code 100x to even get inside and then I was EVEN unable to open my locker. I had to leave my stuff unprotected in a room. Tried all combinations of my locker code, nothing worked. Really terrible experience.
Response from CITY-LOCKER Paris
Bonjour Miroslav et merci d'avoir pris le temps de porter ce problème à notre attention. Étant très soucieux de la satisfaction de nos clients, nous prenons en compte votre retour et veillons toujours à améliorer notre service afin de toujours mieux satisfaire nos clients. Au plaisir de vous revoir dans de meilleures conditions.
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Barbara W.
Rating: 4 out of 5
following a purchase from 18/02/2024
Alles gut funktioniert. Nur befindet sich dieser City Locker schon 10 Minuten entfernt von der Metro Station.
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Wesley C.
Rating: 2 out of 5
following a purchase from 17/02/2024
Okay
Response from CITY-LOCKER Paris
Hello, Wesley Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Anthony M.
Rating: 4 out of 5
following a purchase from 12/02/2024
The site could be more responsive, but it needs the job.
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Daphne T.
Rating: 4 out of 5
following a purchase from 18/02/2024
Surprisingly easy to use. Great location for garde du Nord which was only a few minutes walk away. I would recommend pre-booking. We booked there and then because we hadn’t realised that the case store at the station was closed. All worked very well with last minute booking and at 15€ was good value for money. I was able to store a medium suitcase, a boot bag and a ruck sack in a single locker with still some room to spare. Could have done with a little more signage on how to use once we got into the store.
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Ghislaine D.
Rating: 4 out of 5
following a purchase from 11/02/2024
Fine
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Arnaud H.
Rating: 4 out of 5
following a purchase from 16/02/2024
Convenient location and essential service. Will use again.
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Naomie Q.
Rating: 4 out of 5
following a purchase from 12/02/2024
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Response from CITY-LOCKER Paris
Hello Naomie Thank you for taking the time to leave a review of our service, we are sorry that we did not fully meet your expectations. More details from you about your experience would help us improve the quality of our service. Thank you for your time.
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Geumha K.
Rating: 4 out of 5
following a purchase from 09/02/2024
C'était génial qu'il y ait un casier dans le centre-ville pour que je puisse laisser ma valise après mon départ jusqu'à mon arrivée à l'aéroport.
Ce serait mieux s'il y avait une table où je pourrais refaire mes bagages.
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Katrina K.
Rating: 3 out of 5
following a purchase from 10/02/2024
Was easy to use. Expensive for the size though it actually doesn’t fit a lot in there. The room also smelt like gone off milk and was physically make me gag when dropping and collecting our suitcases
Response from CITY-LOCKER Paris
Hello, Katrina Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Joanne R.
Rating: 4 out of 5
following a purchase from 14/02/2024
Great
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Sarah H.
Rating: 4 out of 5
following a purchase from 14/01/2024
All fine. Code worked and enough space for our 3 backpacks and extra.
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Eivind N.
Rating: 4 out of 5
following a purchase from 11/02/2024
Works great!
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Océane D.
Rating: 3 out of 5
following a purchase from 11/02/2024
Too bad the price is the same regardless of the number of hours.
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Response from CITY-LOCKER Paris
Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 12€/day/4 pieces of luggage makes our service the cheapest in Paris given the level of luggage security we offer. We take note of your comments and will do our best to earn your 5 stars on your next visit. We hope to see you again soon.
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Caroline C.
Rating: 1 out of 5
following a purchase from 11/02/2024
Pela propaganda, diz que cabem 4 malas médias mas couberam 2.
Response from CITY-LOCKER Paris
Bonjour Merci d’avoir utiliser notre service. Contrairement à ce que vous affirmer nos casiers peuvent contenir jusqu’à 4 bagages cabines si et seulement si comme nous les précisons très clairement sur notre site les bagages respectent la norme internationale IATA. Voilà ce qui est sûr sur notre site internet :” Dimensions du casier : L.48cm x H.61cm x P.85cm. Cette dimension convient à la plupart des grandes valises et peut contenir jusqu'à 4 bagages cabine format international IATA (55 x 35 x 20cm)” Si vos bagages sont plus grands évidemment que vous ne pourrez pas en mettre 4. Au plaisir de de vous revoir dans l’un de nos espaces City Locker
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Ando B.
Rating: 2 out of 5
following a purchase from 05/02/2024
the fact that it is closing at night without the possibility to acces our locker for example in my case, I had to withdraw my luggages at 5AM for a flight and train, you can't always wait until the opening hours most of the time.
Response from CITY-LOCKER Paris
Hello, Ando Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. Juts for your information we open at 8AM and not at 5AM City-Locker's Team
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