Reviews CITY-LOCKER Paris : Discover customer reviews from citylocker.paris (Page 23)

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Andy T.

Published on 20/09/2023 à 00h43 following a purchase from 11/09/2023

good but too expensive :(

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Rok O.

Published on 19/09/2023 à 19h50 following a purchase from 03/09/2023

Easy and afordable

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Linah Ullette S.

Published on 19/09/2023 à 19h11 following a purchase from 19/08/2023

I got the locker num2 the closure is a bit haphazard. I close it, then I try to pull it with my hand and the closure comes undone and the locker opens. I've done this several times, and sometimes it closes well, and sometimes it opens by itself. So technically it's dangerous. But I've left my stuff there without a worry. The size of the locker is smaller than in the ad.

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Response from CITY-LOCKER Paris Published on 20/09/2023

Hello Linah Ullette and thank you for taking the time to bring this problem to our attention. As we are very concerned about our customers' satisfaction, we take your feedback into account and always strive to improve our service in order to better satisfy our customers. The locker was checked and needed a little maintenance. Our hotline, open 7/7 from 8:00 to 22:00, could have helped you and suggested another caiser. Concerning the size of the locker, it corresponds to the one indicated on our website: Locker dimensions: W 48 cm x H 61 cm x D 85 cm. This size fits most large suitcases and can hold up to 4 pieces of IATA international size cabin luggage (55 x 35 x 20 cm). We look forward to seeing you soon in one of our 6 Paris locations.

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Anissa L.

Published on 19/09/2023 à 12h51 following a purchase from 09/09/2023

Easy to use. Lockers large enough to hold several pieces of luggage.

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Joaquin S.

Published on 19/09/2023 à 08h15 following a purchase from 10/09/2023

The lockers was broken and the door is not easy to open. They charge and you do everything

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Alejandro De F.

Published on 18/09/2023 à 06h33 following a purchase from 25/08/2023

Good location

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Angelique L.

Published on 18/09/2023 à 03h29 following a purchase from 12/09/2023

Great location and very easy to access with pin codes.Site was clean and safe. Just a suggestion- a toilet would be very helpful and a terrific value add.

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Ilona K.

Published on 17/09/2023 à 20h45 following a purchase from 13/09/2023

Good service easy to use

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lucas K.

Published on 17/09/2023 à 13h36 following a purchase from 13/09/2023

The only downside is a lack of support at the location. Maybe having a Wi-Fi available would improve.

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simona T.

Published on 17/09/2023 à 09h26 following a purchase from 12/09/2023

I think in general the service is very convenient

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nadja M.

Published on 16/09/2023 à 11h21 following a purchase from 10/09/2023

War alles super

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Erin S.

Published on 15/09/2023 à 23h10 following a purchase from 01/08/2023

Convenient. Secure codes. Only problem was I didn’t realize how large my luggage was and I needed to rent another locker on the spot. But that was easy to do right away.

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Nadia N.

Published on 15/09/2023 à 13h09 following a purchase from 10/09/2023

It says the locker can store 4 bags but I can only store 1

Response from CITY-LOCKER Paris Published on 15/09/2023

Hello, Nadia Thanks for your message and for using our service. The size of the lockers is W 48 cm x H 61 cm x D 85 cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20 cm). Have a good day

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Ana P.

Published on 15/09/2023 à 09h33 following a purchase from 29/08/2023

They didn't return the deposit, they didn't solve the problems that had arisen.

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Response from CITY-LOCKER Paris Published on 15/09/2023

Hello, thank you, but what are you talking about? Caution? More precision would help us understand. Thank you

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Izak M.

Published on 14/09/2023 à 16h38 following a purchase from 10/09/2023

Worked for holding our bags, but we had trouble with the door code, which was super anxiety producing

Response from CITY-LOCKER Paris Published on 15/09/2023

Hello, Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team

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John Roland S.

Published on 14/09/2023 à 15h49 following a purchase from 10/09/2023

Jeez this was scary. We used two lockers for 2 hours. I got nervous and went back to pull our stuff out and upon returning noticed that another locker had been ripped open (the locker doors are particle board). Another couple walked in and asked us about our experience as they were weary of the security as well. They had paid for a locker but never got a code emailed in. They had to call customer service for the locker combo and while we were there the punched in the number and their locker was filled with someone else’s stuff! I’m not kidding. Company gave out someone’s locker combo to another customer and a locker was broken into in the span of two hours that we used the service. Very scary and super lucky we got away unscathed. PSG location.

Response from CITY-LOCKER Paris Published on 14/09/2023

Hello, Thank you for sharing your opinion, We understand your concern but the door which has been missing, has not been ripped but broken so the locker is not use until the door is fix. Regarding the locker fills with others people stuff, unfortunately it has happened that people use a locker who does not belong to them because the people before them, forgot to close their locker but it's rare, we are sorry that it happens to you. The City Locker's Team wishes you a great day.

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edelynne I.

Published on 14/09/2023 à 13h09 following a purchase from 10/09/2023

Lickers are clean and look safe. Booking is online and easy. A bit expensive compared to other luggage storage, I pid 15€ for one locker that fits at least 3 trolleys. The other loccker near Porte Maillot costs 6,50€ only, any bag size.

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Georgios P.

Published on 14/09/2023 à 07h17 following a purchase from 05/09/2023

I didn't manage to open the door with the code. i try to communicate for information but I couldn't. I paid for nothing.

Response from CITY-LOCKER Paris Published on 14/09/2023

Hello Georgios, Thanks for sharing your opinion, Have a good day.

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Jani G.

Published on 13/09/2023 à 23h56 following a purchase from 05/09/2023

Very good

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Fabio V.

Published on 13/09/2023 à 23h07 following a purchase from 05/09/2023

It worked pretty well.

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Luca C.

Published on 13/09/2023 à 13h03 following a purchase from 25/08/2023

Avevo capito che il locker fosse dentro la stazione.
Oltre a ciò, sia in fase di deposito che in fase di ritiro, ho dovuto effettuare 4/5 tentativi prima di riuscire. Oltre a me anche un altro gruppi di persone che stava effettuando il deposito. Sarebbe molto utile avere un display che mostri il codice che si sta immettendo (al limite, per sicurezza, cifrato...giusto per capire se non sono rimasti in memoria altri caratteri).
Con 6 euro avrei potuto depositare i bagagli in un negozio...a 15 euro mi aspettavo molto molto meglio!!!

Response from CITY-LOCKER Paris Published on 14/09/2023

Hello, Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team

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Carlota T.

Published on 13/09/2023 à 09h30 following a purchase from 10/07/2023

The overall experience has been good. No problems to report.

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David G.

Published on 12/09/2023 à 16h56 following a purchase from 08/09/2023

Muchos españoles y persona de habla español visitan París, por favor pongan las instrucciones en español también

Response from CITY-LOCKER Paris Published on 13/09/2023

Muchas gracias por utilizar nuestro servicio. nuestro sitio web está en 6 idiomas incluido el español. No debiste haber visto las banderas de España en la dehesa de Bienvenida que te hubieran permitido acceder a toda la información en español. Esperamos verte nuevamente en uno de nuestros 6 casilleros de la ciudad y te deseamos un buen día.

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Simon B.

Published on 12/09/2023 à 14h34 following a purchase from 01/09/2023

The size description of the locker was a bit misleading.

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Response from CITY-LOCKER Paris Published on 14/09/2023

Hello Simon, Thank you for sharing your opinion, The lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.

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Giulia D.

Published on 11/09/2023 à 10h44 following a purchase from 02/09/2023

Everything all right. Easy and quick.

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Silvia S.

Published on 10/09/2023 à 19h26 following a purchase from 29/08/2023

good service.

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Genevieve M.

Published on 08/09/2023 à 13h03 following a purchase from 27/08/2023

Very easy to order and very easy to use. On the other hand 15 euros for leaving 2 suitcases from 10h00 to 17h00.... is very expensive!

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Response from CITY-LOCKER Paris Published on 09/09/2023

Hello Genevieve, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per baggage and that you can put up to 4 bags per locker or maximum 3.75€ per baggage for a day (8:00-22:00). We hope to see you again and wish you a pleasant day!

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Anna S.

Published on 08/09/2023 à 11h58 following a purchase from 27/08/2023

Simple enough to use and allows you to have autonomy. Location is great and the facility was clean. When we arrived, the front door was not locked as it should have been so a level of protection was removed. I emailed the company and never heard back.

Response from CITY-LOCKER Paris Published on 08/09/2023

Bonjour Anna Thanks for using our service and for your feedback. We just notice that the answer to your mail have note been sent by our team. Sorry about that. Regarding the door the problem is fixed and regarding the security of the luggage while stored with us are also under video. We hope we will have the pleasure of welcoming you again in one of our 6 locations in París The CITYLOCKER ‘s team

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Gideon F.

Published on 07/09/2023 à 12h28 following a purchase from 02/09/2023

Worked as described, felt more secure than all the options which basically involve leaving your bags in the front of a shop.

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Pascal H.

Published on 06/09/2023 à 20h00 following a purchase from 02/09/2023

well placed but would deserve an hourly rate, rather than a flat rate

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Eligiusz P.

Published on 06/09/2023 à 14h47 following a purchase from 29/08/2023

There was a problem opening the luggage box. I received codes by email and sms. The code to open the door worked right away. But the code to open the box didn't work. There was only an answering machine on the given phone number. But after a while a man called me back. I gave my name to the booking and the box was unlocked, the code to open the box was now working properly. We lost an additional quarter of an hour and some stress. In the end, everything worked out. To sum up, I recommend this system. There was a problem, but it was solved quite efficiently.

Response from CITY-LOCKER Paris Published on 09/09/2023

Hello, Eligiusz Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team

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Helena G.

Published on 06/09/2023 à 11h46 following a purchase from 25/08/2023

System works very well. Too far from the station (staircase) or big detour to make.

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Grenoy J.

Published on 03/09/2023 à 16h27 following a purchase from 30/08/2023

The locker size is very good. Enough to fit 2 small spit cases and 3 small bags. The place is secured with cameras and entrance code. The only thing is that we were not aware that a reservation was needed (to be made online). So, after arriving from a long trip we had to make an account and pay etc. Also could use a little more tidiness as we found empty bags and bottles inside our locker.
Otherwise, very good location near the Gare du Nord, fair price, and great locker size.
Recommend to people who want to visit Paris without having to carry their luggage.

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Ho K.

Published on 03/09/2023 à 14h56 following a purchase from 30/08/2023

Booking went smooth via TGV WiFi.

Response from CITY-LOCKER Paris Published on 06/09/2023

Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

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Mathilde V.

Published on 01/09/2023 à 18h08 following a purchase from 12/08/2023

A bit pricey for a day out, but easy to get to. There were no problems.

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Júlia S.

Published on 01/09/2023 à 17h10 following a purchase from 28/08/2023

Too expensive, and it only fit a big suitcase instead of a big one and a small suitcase.

Response from CITY-LOCKER Paris Published on 01/09/2023

Hello Júlia, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! Regarding, the lockers size, we can assure you that one big suitcase and one small bag can enter, it also depends of the size of your things. We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.

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Steven V.

Published on 01/09/2023 à 13h03 following a purchase from 28/08/2023

The location and process to get access were great, the lockers only held two bags.

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mukul J.

Published on 31/08/2023 à 16h38 following a purchase from 22/08/2023

The locker is not big enough to hold 2 check in suitcases.
We had 1 check in suitcase along with 1 small cabin suitcase but were only able to fit in one of the two…

Response from CITY-LOCKER Paris Published on 01/09/2023

Hello Mukul, Thank you for sharing your opinion, The lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.

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Katia Z.

Published on 31/08/2023 à 16h19 following a purchase from 06/08/2023

Good Service, easy to use.

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Nora S.

Published on 31/08/2023 à 15h49 following a purchase from 27/08/2023

Unkomplizierte Reservierung. Pincode kam unmittelbar nach Bestellung per SMS.

Customer reviews of CITY-LOCKER Paris

Summary of reviews

Reviews 1, 2, 3 and 4 stars