City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Als ich das Gepäck um 18 Uhr abholen wollte ging der Locker nicht auf. Bei der angegebenen Telefonnummer hörte man ein Tonband. Einfach stressig
Response from CITY-LOCKER Paris
thank you for your message Gabriele We would like to remind you that our hotline is available from 8 a.m. to 10 p.m. every day to help you and answer your questions.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 08/08/2022
Locker was safe due to double key protection (one at the door and one for the locker)
Price was too much (it costs 15 €) per day
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2022
A little expensive, but practical
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 07/08/2022
Good option. Only need to have option to pay money by ideal & also direct phone pick up service on emergency number instead only chat.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/08/2022
Priceless
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Response from CITY-LOCKER Paris
Hi Valérie, On the site it says From 2€, you have access to the information on the site The price is 12.00 €/day per locker for one day (8:00-22:00) (15.00 €/day on weekends and public holidays) For reservations of several days, the rates are degressive. On certain days, special offers are available for as little as €2/day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 06/08/2022
Easy to use, gave me a feeling of confidence that my bags would be safe
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 31/07/2022
Easy to use. We did not experience any problem.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 01/08/2022
The door lock wasn't opening with the code I got on my phone, had to contact them to open the door for me. It was such a mess both when I went there to put my stuff and came back to take them. They should improve their door lock. Otherwise everything was fine.
Response from CITY-LOCKER Paris
Thanks for your feedback and using our service; The keypad will be changed so that dialing the code will be easier.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 04/08/2022
This is a great service - accessible, convenient and easy to use. The size of the lockers is generous, either for those with large cases or travelling lightly but as a group. The only aspect I'd change would be to have a different entry code for the door, located on a busy street, and the locker itself once inside. It strikes me that this would make it even more secure.
Response from CITY-LOCKER Paris
Thank you very much for your feedback and for using our service. We transfert your advise to our security department; merci
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2022
Very practical.
Perhaps missing one or 2 chairs.
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2022
Hello, very satisfied with the concept we will reuse, by account disappointed that after an exchange with customer service by mail we were directed to purchase 3 boxes or 36 euros explaining that it was jne suitcase per box ..., while once on site our 3 suitcases + a backpack fit into 2 lockers, we paid 12 euros too ... can you make a gesture?
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 29/07/2022
Cool but costly
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 26/07/2022
The code system worked perfectly, but a bit pricy in my opinion. Also I struggled slightly to find the location from Gar d'lest, had to go up a steep pair of stairs with my luggage to reach the street level. Maybe I just took an anwkard route. Also a bit of a walk from Gar'D nord to pick up.
Response from CITY-LOCKER Paris
Thanks for your feedback. The locker can feet up to 3 luggage so that it make 5 euros per day/locker = best price in town for a secured luggage storage :) The google link you have on your booking confirmation helps you find the location.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/07/2022
PROHIBITIVE price for 3 hours Hourly rental ?
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Response from CITY-LOCKER Paris
Hello Arnaud, On the site it says From 2€, you have access to information on the site The daily price is 12.00 € or 15.00 € per locker for one day (from 8:00 to 22:00) depending on the date and location. A locker can hold up to 3 suitcases. For multi-day bookings, prices are on a sliding scale. Certain days benefit from special offers, down to €2/day.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 22/07/2022
We had to climb the stairs from East Station. It was very hard for us.
Response from CITY-LOCKER Paris
hello thank you for your message we would like to point out that the stairs are not in Citylocker, nor in front... This is the route you took to get to Citylocker and there's not much we can do about it.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 23/07/2022
pay attention that some time some lockers give errors and you have to attempt 3 times
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 29/07/2022
Too expensive. Close to the station and big lockers.
Response from CITY-LOCKER Paris
Hello Emma, On the site it is written From 2€, you have access to information on the site The daily price is 12.00 € or 15.00 € per locker for one day (8:00 a.m. to 10:00 p.m.) depending on the date and location. For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 23/07/2022
was ok
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 27/07/2022
Good way to store luggage. Lockers are quite large. We reserved three lockers because we had 6 suitcases and, in the end, we only used 2 lockers.
There is no possibility to cancel or modify the reservation once you have paid.
That is not right.
Response from CITY-LOCKER Paris
Hello and thank you for your message We remind you that when ordering you have all the information clearly explained. The size of the lockers is clearly marked: "85*61*48cm, which allows you to leave up to 3 bags or 3 cabin suitcases or a large suitcase and a small bag." In addition As indicated in the General Conditions of Sale and in accordance with the provisions of Article L. 221-28-12° of the Consumer Code, reservations are neither exchangeable nor refundable. Only a closure at the initiative of CITY-LOCKER, caused by a technical incident or a case of force majeure, can give rise to a refund or postponement.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 25/07/2022
It should have a bath and a table to make us take things without have to put the luggage on the floor.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 25/07/2022
Door code didn't work, luckily someone was able to let us in.
Response from CITY-LOCKER Paris
hello and thank you for your message the door worked very well, more than another customer was able to enter. just do the right code slowly ;) the main thing was that you could easily revuper your luggage
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 26/07/2022
Il city Locker funziona bene ma non dal telefono, se sei in viaggio di enta scomodo prenotare da PC o chiedere a qualcuno...specificherei meglio che è solo online. Per il resto funziona bene!
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 22/07/2022
The service itself is very good. Ordering & paying the locker in advance was simple. However, I think the price is a little bit too high.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 24/07/2022
We just wanted to leave one suitcase for 2 hours and we had to pay for the whole day... :( 15 euros..... As there was no one to talk to on the phone or in the place...
Won't do it this way again
Response from CITY-LOCKER Paris
Hello Thank you for your message, from the beginning it is listed the price for the rental of a locker and it is specified that it is the price per day. You validated your order yourself without anyone forcing you. our customer service is available from 8 a.m. to 10 p.m. every day. You receive an automatic sms as soon as you call us, just answer it
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 24/07/2022
I love City locker!
We were able to Story our 2 backpacks in this HUGE lockers easily.
Its very save with door combination + locker combination.
Although i rate only 4 Stars because the locker was quite für from any train Station.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 23/07/2022
Cool fast and easy locker service, but a bit pricey.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 18/07/2022
Aaaa
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 22/07/2022
Really good offer to let your bags one day and go around in the town. Downside is a bit difficult to gather all the information. For example, the door is a bit heavy to open, don't give up, your code is valid, the door is old! Second, please note that a box is very large, enough for 4 backpacks or one big luggage. We did book several boxes before entering the place because we didn't know how big the boxes were. Otherwise great + good location + secure.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 10/07/2022
Bad customer service
Response from CITY-LOCKER Paris
Hello You contacted us following your cancellation of your trip to Paris. As we have told you, we are not responsible for the cancellation of your trip and our general conditions of sale are clear on this subject and you validated them when you made your reservation. As indicated in the General Conditions of Sale and in accordance with the provisions of Article L. 221-28-12° of the Consumer Code, reservations are neither exchangeable nor refundable. Only a closure at the initiative of CITY-LOCKER, caused by a technical incident or a case of force majeure, can give rise to a refund or postponement. We offered you a credit note that you declined.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 18/07/2022
Could be opened at least until midnight
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 17/07/2022
Easy to use, practical place to drop of your bag whilst waiting to check in to a hotel or catching a late flight.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2022
Too bad you have to register online before you can drop off your luggage. No room for last-minute decisions or for people who don't have internet access.
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 18/06/2022
In the middle between Gare de l‘est and Gare du Nord.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 30/05/2022
Very good. The neighborhood is a little difficult to navigate. And the facility could use a paint job.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 13/07/2022
Horrible experience
Response from CITY-LOCKER Paris
Hello Thanks for your message You contacted us following your cancellation of your trip to Paris. As we have told you, we are not responsible for the cancellation of your trip and our general conditions of sale are clear on this subject and you validated them when you made your reservation. As indicated in the General Conditions of Sale and in accordance with the provisions of Article L. 221-28-12° of the Consumer Code, reservations are neither exchangeable nor refundable. Only a closure at the initiative of CITY-LOCKER, caused by a technical incident or a case of force majeure, can give rise to a refund or postponement. We offered you a credit note that you declined.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2022
Fast and efficient
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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/07/2022
Service in line with expectations, but the absence of progressive rates according to duration is the main reason for dissatisfaction.
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 15/07/2022
Easy to use, big lockers
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2022
Rather well done site, intelligent mapping
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 15/07/2022
The Eiffel tower location was very good. The keypad works well and was super easy and safe. The locker was big I could fit 2 carry-on and 2 duffel bags. Amazing.
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