CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Too expensive. Close to the station and big lockers.
Response from CITY-LOCKER Paris
Hello Emma, On the site it is written From 2€, you have access to information on the site The daily price is 12.00 € or 15.00 € per locker for one day (8:00 a.m. to 10:00 p.m.) depending on the date and location. For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 23/07/2022
was ok
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 27/07/2022
Good way to store luggage. Lockers are quite large. We reserved three lockers because we had 6 suitcases and, in the end, we only used 2 lockers.
There is no possibility to cancel or modify the reservation once you have paid.
That is not right.
Response from CITY-LOCKER Paris
Hello and thank you for your message We remind you that when ordering you have all the information clearly explained. The size of the lockers is clearly marked: "85*61*48cm, which allows you to leave up to 3 bags or 3 cabin suitcases or a large suitcase and a small bag." In addition As indicated in the General Conditions of Sale and in accordance with the provisions of Article L. 221-28-12° of the Consumer Code, reservations are neither exchangeable nor refundable. Only a closure at the initiative of CITY-LOCKER, caused by a technical incident or a case of force majeure, can give rise to a refund or postponement.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 25/07/2022
It should have a bath and a table to make us take things without have to put the luggage on the floor.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 25/07/2022
Door code didn't work, luckily someone was able to let us in.
Response from CITY-LOCKER Paris
hello and thank you for your message the door worked very well, more than another customer was able to enter. just do the right code slowly ;) the main thing was that you could easily revuper your luggage
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 26/07/2022
Il city Locker funziona bene ma non dal telefono, se sei in viaggio di enta scomodo prenotare da PC o chiedere a qualcuno...specificherei meglio che è solo online. Per il resto funziona bene!
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 22/07/2022
The service itself is very good. Ordering & paying the locker in advance was simple. However, I think the price is a little bit too high.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 24/07/2022
We just wanted to leave one suitcase for 2 hours and we had to pay for the whole day... :( 15 euros..... As there was no one to talk to on the phone or in the place...
Won't do it this way again
Response from CITY-LOCKER Paris
Hello Thank you for your message, from the beginning it is listed the price for the rental of a locker and it is specified that it is the price per day. You validated your order yourself without anyone forcing you. our customer service is available from 8 a.m. to 10 p.m. every day. You receive an automatic sms as soon as you call us, just answer it
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 24/07/2022
I love City locker!
We were able to Story our 2 backpacks in this HUGE lockers easily.
Its very save with door combination + locker combination.
Although i rate only 4 Stars because the locker was quite für from any train Station.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 23/07/2022
Cool fast and easy locker service, but a bit pricey.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 18/07/2022
Aaaa
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 22/07/2022
Really good offer to let your bags one day and go around in the town. Downside is a bit difficult to gather all the information. For example, the door is a bit heavy to open, don't give up, your code is valid, the door is old! Second, please note that a box is very large, enough for 4 backpacks or one big luggage. We did book several boxes before entering the place because we didn't know how big the boxes were. Otherwise great + good location + secure.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 10/07/2022
Bad customer service
Response from CITY-LOCKER Paris
Hello You contacted us following your cancellation of your trip to Paris. As we have told you, we are not responsible for the cancellation of your trip and our general conditions of sale are clear on this subject and you validated them when you made your reservation. As indicated in the General Conditions of Sale and in accordance with the provisions of Article L. 221-28-12° of the Consumer Code, reservations are neither exchangeable nor refundable. Only a closure at the initiative of CITY-LOCKER, caused by a technical incident or a case of force majeure, can give rise to a refund or postponement. We offered you a credit note that you declined.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 18/07/2022
Could be opened at least until midnight
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 17/07/2022
Easy to use, practical place to drop of your bag whilst waiting to check in to a hotel or catching a late flight.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2022
Too bad you have to register online before you can drop off your luggage. No room for last-minute decisions or for people who don't have internet access.
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 18/06/2022
In the middle between Gare de l‘est and Gare du Nord.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 30/05/2022
Very good. The neighborhood is a little difficult to navigate. And the facility could use a paint job.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 13/07/2022
Horrible experience
Response from CITY-LOCKER Paris
Hello Thanks for your message You contacted us following your cancellation of your trip to Paris. As we have told you, we are not responsible for the cancellation of your trip and our general conditions of sale are clear on this subject and you validated them when you made your reservation. As indicated in the General Conditions of Sale and in accordance with the provisions of Article L. 221-28-12° of the Consumer Code, reservations are neither exchangeable nor refundable. Only a closure at the initiative of CITY-LOCKER, caused by a technical incident or a case of force majeure, can give rise to a refund or postponement. We offered you a credit note that you declined.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2022
Fast and efficient
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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/07/2022
Service in line with expectations, but the absence of progressive rates according to duration is the main reason for dissatisfaction.
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 15/07/2022
Easy to use, big lockers
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2022
Rather well done site, intelligent mapping
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 15/07/2022
The Eiffel tower location was very good. The keypad works well and was super easy and safe. The locker was big I could fit 2 carry-on and 2 duffel bags. Amazing.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 07/07/2022
Simple solution to luggage storage. Getting lockers to open was tricky and took repeated attempts on each both when storing and retrieving. One locker never would open
Response from CITY-LOCKER Paris
thank you for your message We would like to remind you that our hotline is available from 8 a.m. to 10 p.m. every day to help you and answer your questions.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 03/07/2022
I paid for 3 luggages but I got only 2 lockers and still haven't received my money back.
Response from CITY-LOCKER Paris
Thank you fore your message and this notation Have you Check your spam before ? Because You have the refund… it s not à very good message because your have your refund … check your spam is better …. I resend thé message of your refund ….
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 11/07/2022
Easy to book, use and acess.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 06/07/2022
Prompt customer service via email when I did not receive the code for the locker. At the location, the Wi-Fi network name and password were shown on the glass door; but, they did not work.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 29/06/2022
Good location. Easy access to scenic spots.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 08/07/2022
Easy to book, easy to use once you're there. A bit far from the nearest metro station if you've got to walk there. The link provided after the reservation is not spot on, just copy the address and paste it on the internet
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 04/07/2022
Everything went well.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 08/07/2022
We found a tampon in the room, and it wasn’t clean overall.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 03/07/2022
Location was pretty good, only short walk to RoissyBus stop to get to the airport. Cleanliness could have been better, the flooring needs renovation at some point soon. Lockers itself worked well!
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 27/06/2022
Good option to leave luggage in central location.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/06/2022
The quality of the lockers is very low. They are not safe at all. The door of one of the lockers had been broken in order to take the contents out. Since the doors are made of some sort of plywood it was not difficult to break it.
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Response from CITY-LOCKER Paris
Hello First of all thank you for your message. No need to write a Hollywood scenario about the missing locker door, we assure you there was no intrusion and break-in but simply a door that is being repaired because a customer broke the lock with his suitcase... We assure you the lockers are very solid with 9 years of existence, there have never been any thefts. we remind you that all our premises are under alarm and video surveillance 24/24
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2022
Gemakkelijk online te boeken, ruime en propere lockers, ik gebruikte 2 verschillende centraal gelegen locaties. Codes werden snel bezorgd. Enige nadeel: toetsenbord reageerde niet altijd goed waardoor code meermaals moest worden ingebracht. Bij een volgende citytrip boek ik zeker weer een locker.
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 01/07/2022
Good service
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 29/06/2022
Had to cancel the day before arriving, e-mail looked like the only way to contact & they never replied. So I burned 20 euros for nothing
Response from CITY-LOCKER Paris
hello please check your spam our customer service responds to all emails within 48 hours maximum. the prices that we indicate do not correspond to our prices we remind you that our hotline is available from 8 a.m. to 10 p.m. 7 days a week
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 28/06/2022
The marketing online leads you to believe the service is cheaper than it actually is. It’s quite expensive and the locker is WAY to small! This service costed me more hassle then help. Will not use again.
Response from CITY-LOCKER Paris
Hello Osei, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 29/06/2022
Locker are not big enough, a bit surprising that a service like that close at 22h00
Response from CITY-LOCKER Paris
Hello Benjamin, The locker size can feet up to 3 lugagges depending on you our the lugagges and close at 10PM for security reasons. You can find all those information on our website. Thanks for using our service
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