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J
Rating: 4 out of 5
Expensive, but it works.
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Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 992 published reviews
Summary of reviews
City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Reviews 1, 2, 3 and 4 stars
Reset filtersE
Rating: 4 out of 5
Super practical and intuitive, except if you don't have wifi.
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S
Rating: 3 out of 5
There should be an option to cancel. In the end, we only used one box and could not cancel the other one.
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Response from CITY-LOCKER Paris
Thanks for sharing your opinion and for sharing your experience with us.
We are glad that you appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon.
Have a good day.
We are glad that you appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon.
Have a good day.
M
Rating: 4 out of 5
Easy to use. There are several options in the city of Paris. Quite comfortable for spending the day in Paris and then catching your organized flights. I would do it again 😊
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C
Rating: 1 out of 5
Locker much smaller than advertised.
Response from CITY-LOCKER Paris
Bonjour , merci d'avoir utilisé notre service, nous sommes désolés qu'il n'ait pas répondu à vos attentes.
Il est possible de vérifier les mesures exactes sur notre site afin de les comparer avec vos bagages afin de vous assurer du nombre de casiers dont vous avez besoin.
Au plaisir de vous revoir dans l’une de nos consignes à bagages parisiennes.
Il est possible de vérifier les mesures exactes sur notre site afin de les comparer avec vos bagages afin de vous assurer du nombre de casiers dont vous avez besoin.
Au plaisir de vous revoir dans l’une de nos consignes à bagages parisiennes.
M
Rating: 4 out of 5
I use city locker every year.It's conveniently located and easy to use. The only thing I regret is that the price has gone up since last year.
B
Rating: 4 out of 5
Service pratique mais un peu cher
M
Rating: 4 out of 5
,,,,
C
Rating: 4 out of 5
Practical, quick but a bit expensive
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重
Rating: 4 out of 5
GOOD!!
R
Rating: 4 out of 5
The compartments are smaller than expected, but with a bit of pushing we managed to fit a task case, a carry-on suitcase, 2 backpacks, and some small items. But whether 4 carry-on suitcases would really have fit, we now don't believe...
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Y
Rating: 4 out of 5
とても安全に、スムーズに利用できました。しかし私は女性で力がなく、背も低いので、一番上の段のロッカーにスーツケースを入れるのは大変でした！ロッカーの場所を選べたらいいのに！
C
Rating: 4 out of 5
Problem: the locker code starts like the door code, so anyone with the door code can open all the lockers!!!
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P
Rating: 4 out of 5
Convenient and very useful service
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R
Rating: 4 out of 5
Valid service, I had no problems but during the deposit I found a person inside the premises who was sitting and eating.
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A
Rating: 4 out of 5
Petite difficulté avec le système au début mais rapidement résolu grâce aux service client. En général très utile!
F
Rating: 4 out of 5
Very convenient, the service worked well. We suggest putting a bench inside the locker, that would be great.
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M
Rating: 2 out of 5
Way too far from the station. No clear information about this at the time of booking.
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Response from CITY-LOCKER Paris
Hello,
Thank you for using our luggage storage service in Paris and for sharing your feedback with us.
We are sorry if the location of our storage did not suit you.
However, the addresses of the storage locations are clearly indicated on the website just before making a reservation, along with a map that allows you to see the duration and distance from your departure point.
We wish you a pleasant day and hope to see you again very soon at one of our CITY-LOCKER storage locations.
Thank you for using our luggage storage service in Paris and for sharing your feedback with us.
We are sorry if the location of our storage did not suit you.
However, the addresses of the storage locations are clearly indicated on the website just before making a reservation, along with a map that allows you to see the duration and distance from your departure point.
We wish you a pleasant day and hope to see you again very soon at one of our CITY-LOCKER storage locations.
C
Rating: 1 out of 5
Too far from the halls, zero customer service.
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Response from CITY-LOCKER Paris
Hello, we take note of your comment. We need your help to establish what happened because we have looked at the videos, the logs, and if you called our hotline and found no trace of your visit with us. Thank you for contacting us at [email protected] to help us clarify this mystery and to refund you if applicable. Have a great day.
L
Rating: 4 out of 5
Uncomplicated booking and payment. The locker is sufficient for a maximum of 4 mini suitcases or 2 medium-sized suitcases. Be sure to measure beforehand! Downside: The entrance door did not close properly.
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G
Rating: 4 out of 5
Easy to understand the use of the locker. A longer evening opening time would have been appreciated, as well as a small table inside to use as a support for moving items between backpacks.
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D
Rating: 4 out of 5
Great luggage storage point but lacks cleanliness
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B
Rating: 4 out of 5
Opening hours can preferably be around the clock. Otherwise, it was a super great experience that I enjoyed a suitcase-free day in Paris.
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J
Rating: 4 out of 5
Very convenient, easy to use. The only downside is the price of €15 per day.
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F
Rating: 4 out of 5
Practical, but it's a shame that we can't book a time slot.
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M
Rating: 3 out of 5
Practical service, easy to use and located in places suitable for tourists. The only downside is the price of €15 regardless of the duration of use. A price adaptable to the duration would provide a better service for short-term tourists.
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Response from CITY-LOCKER Paris
Thank you for using our service. We take note of your comment which we will forward to the relevant department. The price of €15/day/4 bags makes our service the cheapest in Paris considering the level of baggage security, which is €3.75/day/bag - €0.26/hour/bag. We look forward to seeing you again in one of our CITY-LOCKER luggage storage spaces.
K
Rating: 4 out of 5
At the station and simple handling! Not cheap, but for the size of the boxes, the daily price is very reasonable.
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A
Rating: 1 out of 5
It didn't work, I couldn't get in. I had to manage otherwise, and I was delayed.
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Response from CITY-LOCKER Paris
Hello, we take note of your comment. We need your help to establish what happened because we have looked at the videos, the logs, and if you called our hotline and found no trace of your visit with us. Thank you for contacting us at [email protected] to help us clarify this mystery and to refund you if applicable. Have a great day.
M
Rating: 4 out of 5
Great service, very convenient and practical. I don't give the fifth star just because of the cost. But for the rest, I recommend it to anyone traveling.
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B
Rating: 4 out of 5
Very convenient service. Large locker that can accommodate several pieces of luggage. Only small stress: upon our return, the coded entrance door would not open. Fortunately, we were able to contact an operator by phone who opened it for us remotely.
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G
Rating: 4 out of 5
Better prices for few hours
K
Rating: 4 out of 5
Location is good. The outside door was hard to open. Many people were struggling with it. After a few attempts we got in. If somebody else lets you in, you cannot open your locker!
Response from CITY-LOCKER Paris
Thanks for using our luggage storage service in Paris and sorry it does not reach your expectations.
We take good note of your comments that will help us improve our service.
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
We take good note of your comments that will help us improve our service.
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
V
Rating: 4 out of 5
Well located. Locker big enough for my large suitcase, backpack, and shopping bags. Easy access with code.
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S
Rating: 4 out of 5
Excellent service, the place a bit dirty.
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Response from CITY-LOCKER Paris
Thanks for using our luggage storage service in Paris and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information. Have a nice day and a nice weekend and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
G
Rating: 4 out of 5
Very practical and well located
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L
Rating: 2 out of 5
Too small
Response from CITY-LOCKER Paris
Thanks for using our luggage storage service in Paris.
The size of the lockers is H.61cm x W.48cm x D.85cm. This dimension is suitable for most large suitcases and can fit up to 4 luggages ONLY and ONLY if the size of locker is under or equal to the IATA format (55 x 35 x 20cm).
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a good day and hope we will have the pleasure to welcome you in one of our CITY-LOCKER
The size of the lockers is H.61cm x W.48cm x D.85cm. This dimension is suitable for most large suitcases and can fit up to 4 luggages ONLY and ONLY if the size of locker is under or equal to the IATA format (55 x 35 x 20cm).
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a good day and hope we will have the pleasure to welcome you in one of our CITY-LOCKER
J
Rating: 4 out of 5
Comfortable. A bit expensive.
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A
Rating: 2 out of 5
The entrance door did not work with the code
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Response from CITY-LOCKER Paris
Thanks for using our luggage storage service in Paris and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information. Have a nice day and a nice weekend and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
B
Rating: 3 out of 5
We rented a locker (1/4) that never opened for us with the code.
Response from CITY-LOCKER Paris
Merci d'avoir utilisé notre service de consigne à bagages sur Paris.
Notre hotline est disponible de 8h à 22h tous les jours pour répondre à vos questions et vous aider en cas de difficulté.
En cas de problèmes techniques, notre hotline peut vous aider à ouvrir votre casier ou la porte, vous assister dans le processus de réservation ou vous envoyer un technicien en cas de problèmes plus graves.
Les avez vous contacté?
Vous trouverez également un grand nombre de réponses aux questions que vous pouvez vous poser en consultant la rubrique FAQ de notre site internet.
Les réponses qui vous sont apportées sont en 6 langues.
En espérant vous avoir apporté les précisions nécessaires, nous espérons vous revoir au sein de l’une de nos consignes CITY-LOCKER.
Notre hotline est disponible de 8h à 22h tous les jours pour répondre à vos questions et vous aider en cas de difficulté.
En cas de problèmes techniques, notre hotline peut vous aider à ouvrir votre casier ou la porte, vous assister dans le processus de réservation ou vous envoyer un technicien en cas de problèmes plus graves.
Les avez vous contacté?
Vous trouverez également un grand nombre de réponses aux questions que vous pouvez vous poser en consultant la rubrique FAQ de notre site internet.
Les réponses qui vous sont apportées sont en 6 langues.
En espérant vous avoir apporté les précisions nécessaires, nous espérons vous revoir au sein de l’une de nos consignes CITY-LOCKER.
P
Rating: 3 out of 5
very expensive service, not indicated at the foot of the cathedral and poorly signposted in the streets
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Response from CITY-LOCKER Paris
Thank you for using our luggage storage service in Paris and for entrusting us with your bags. We are sorry if you found our service expensive; we always strive to offer the best service at the best available price while guaranteeing the highest level of security for your luggage. We will never do enough to keep your most precious belongings safe. We apologize if the location of our storage did not suit you. However, the addresses of the storage facilities are clearly indicated on the website just before making a reservation, along with a map that allows you to locate it in terms of duration and distance from your departure point. We look forward to seeing you again at CITY-LOCKER.