Customer reviews of CITY-LOCKER Paris

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 11 616 published reviews
5 9 882 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 1, 2, 3 and 5 stars

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D
Dirk S.
Rating: 5 out of 5
following a purchase from 19/03/2024
Perfect & Easy! Just next to Gare de l’Est! Everything went as expected! Booking again next time I come to Paris.
M
Michaël K.
Rating: 5 out of 5
following a purchase from 27/05/2024
Extremely practical and secure
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A
Andreas V.
Rating: 5 out of 5
following a purchase from 22/05/2024
All good. Easy too book. Codes worked flawlessly, route description very convenient. Locker size as expected.
J
Jack D.
Rating: 5 out of 5
following a purchase from 28/05/2024
They were a fantastic find, accidentally brought an additional locker due to thinking they were smaller than they were, lots of space, would recommend
K
KAZUO N.
Rating: 5 out of 5
following a purchase from 23/04/2024
日本では多くの駅に設置されているコインロッカーがパリには無く、パリ最終日にスーツケースを預けることのできる場所をGoogle検索してCITY LOCKERを見つけました。
朝8時からオープンしていること、オペラガルニエ近くにあることから一か月以上前に予約しました。
予約して直ぐに届いた暗唱番号で入口とロッカーの錠前が開き、何の問題もなく荷物の出し入れができました。
日本のコインロッカーの料金は￥300～￥500/Day（2～3€）ですから15€は高額ですが、大きな荷物では入れない施設が多いですから、大きな荷物を預けて手ぶらで観光できとても便利に使わせていただきました。
M
Michael L.
Rating: 5 out of 5
following a purchase from 27/05/2024
Simple and good location
L
Luis L.
Rating: 5 out of 5
following a purchase from 26/05/2024
IT WAS SO EASY, THE SIZE OF THE LOCKER WAS ENOUGH FOR TWO CARRY ON AND TWO BACK PACKS, THEY SENT ME A CODE AND INSTRUCTIONS TO ARRIVE IT WAS A GOOD EXPERIENCE
J
Jesse S.
Rating: 5 out of 5
following a purchase from 26/05/2024
Conveniently located between Gare de l’Est and Gare du Nord. Easy entry, storage, pickup, and exit. Will definitely use in the future!
A
Aldana Elizabeth T.
Rating: 5 out of 5
following a purchase from 27/05/2024
Muy práctico el precio el mejor mejor del mercado
G
Giovanna O.
Rating: 5 out of 5
following a purchase from 27/05/2024
Excelente!!!
D
David G.
Rating: 5 out of 5
following a purchase from 26/05/2024
Perfecto a 10 minutos De la Torre eiffel taquilla amplia
J
Jonas W.
Rating: 5 out of 5
following a purchase from 24/05/2024
Everything was fine.
Y
Yehor C.
Rating: 5 out of 5
following a purchase from 26/05/2024
perfect overall
C
Christopher G.
Rating: 5 out of 5
following a purchase from 19/05/2024
Everything worked exactly as expected, no complaints at all.
J
Jorge T.
Rating: 5 out of 5
following a purchase from 19/05/2024
Tot perfecte
J
Jeanine J.
Rating: 1 out of 5
following a purchase from 22/05/2024
Our locker was open when we arrived. There was a sign that said: don’t use it if the locker is already open. So we were insecure if we should use it and wanted to contact the number. but when we called, it said that this number doesn’t exist. In the end we did not use it as went to the hotel as this whole company seemed a bit shady to us. It was also weird that only our locker was open. A real bummer as we lost time and money.
Response from CITY-LOCKER Paris
Hello, Jeanine Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
S
Sara M.
Rating: 5 out of 5
following a purchase from 15/05/2024
So easy and safe and perfect for our trip! Would be happy to use again!
S
sabrina H.
Rating: 5 out of 5
following a purchase from 24/05/2024
Very quick and easy to use
A
Andrea R.
Rating: 5 out of 5
following a purchase from 23/05/2024
Very efficient, easy to handle, perfect timing in receiving e-mail with codes. Excellent.
G
Glenn G.
Rating: 5 out of 5
following a purchase from 14/05/2024
Good
M
Marta Z.
Rating: 5 out of 5
following a purchase from 16/05/2024
This was such a convenient and easy to use service.
S
Sven P.
Rating: 5 out of 5
following a purchase from 22/05/2024
Perfect. There is absolutely nothing to complain about.
V
valentina M.
Rating: 5 out of 5
following a purchase from 27/03/2024
Okay
A
Andrea W.
Rating: 5 out of 5
following a purchase from 23/05/2024
Fast and efficient to use the facility.
J
Jorge M.
Rating: 5 out of 5
following a purchase from 20/05/2024
good space, easy to open
J
Jentson L.
Rating: 5 out of 5
following a purchase from 23/05/2024
5 stars for the immediate confirmation and activation, but lockers can only fit 1 large luggage + 1 bag, ended up taking 2 lockers
S
Simón N.
Rating: 5 out of 5
following a purchase from 13/05/2024
Easy and safety. Next time I go to Paris I'll leave my luggage with them again..
A
Alba Maria C.
Rating: 5 out of 5
following a purchase from 18/05/2024
Muy satisfecha con el servicio
M
Marco M.
Rating: 5 out of 5
following a purchase from 16/04/2024
Order placement was very simple and codes were received promptly. We were confident we had the information we needed well before for our Paris trip.
J
Julia T.
Rating: 5 out of 5
following a purchase from 30/04/2024
Well laid out website, easy to understand.
T
taher K.
Rating: 5 out of 5
following a purchase from 22/05/2024
Easy online booking
secure locker
secure space
G
Gilda H.
Rating: 5 out of 5
following a purchase from 22/05/2024
Safe and easy to find it
E
Ekaterina M.
Rating: 3 out of 5
following a purchase from 15/05/2024
easy to find, but breaks down from time to time; broke down when we arrived, but fortunately the technician was already on site. Neither the front door nor the locker opened properly, but fortunately everything worked fine in the evening.
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Response from CITY-LOCKER Paris
Hello, Thank you for taking the time to bring this problem to our attention. As we are very concerned about our customers' satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
M
Maza Garcia A.
Rating: 5 out of 5
following a purchase from 16/05/2024
Simple is good.
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Isabel A.
Rating: 5 out of 5
following a purchase from 17/05/2024
Muy buena consigna xa dejar la maleta. Grande y espaciosa. Ubicada en buena zona. Si hay otra ocasión, repetiremos.
I
Ivana B.
Rating: 5 out of 5
following a purchase from 21/05/2024
Vrlo brza i korisna usluga. Sve pohvale.
M
Maciej D.
Rating: 5 out of 5
following a purchase from 20/05/2024
Easy to find, close to Metro station and Eiffel Tower.
The storage itself worked without a hitch - both the outside lock, and the locker itself.
I
Inese M.
Rating: 5 out of 5
following a purchase from 21/05/2024
Very good and handy service. Everything worked very well, codes easy to put in, locker big enough for 4 backpacks. Best value around the station.
R
Rafayel S.
Rating: 3 out of 5
following a purchase from 15/05/2024
Expensive, compared to alternatives at the station
Translated reviews
Response from CITY-LOCKER Paris
Hello Rafayel, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or maximum 3.75€ per bag for a day (8:00-22:00). We hope to see you again and wish you a pleasant day!
L
Liseth H.
Rating: 5 out of 5
following a purchase from 21/05/2024
Fácil,rápido y buen precio.
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