English 
S
Rating: 5 out of 5
This was an extremely helpful service since we had to check out of the apartment at 11am and our flight wasn’t until later that night. Leaving our luggage here gave us another day to explore Paris!
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 614 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Good prices. Easy to use, very intuision, good contact and automatic instructions by email and sms. I felt very safe.
C
Rating: 5 out of 5
Order can be done in a minute.
J
Rating: 5 out of 5
It's perfect.
C
Rating: 5 out of 5
easy, fast and efficient.
J
Rating: 5 out of 5
Great!
L
Rating: 5 out of 5
Impec! Ultra secure ( codes for the door and lockers ). Large, spacious lockers (at least 3 small suitcases fit in one). Easy to access and use. I recommend !!!
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K
Rating: 5 out of 5
Very convenient and secure. We appreciated the clear directions that we received in advance by email and were posted on site.
S
Rating: 5 out of 5
No complaints at all. Easy to find, easy to use. Had a plug socket so we could charge our phones which was a life saver.
M
Rating: 5 out of 5
Practical!
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C
Rating: 5 out of 5
Absolutely brilliant! Exactly what we needed in the perfect location! Couldn’t have been more easy and convenient, from booking to pick up! Thanks! We will use city locker again and recommend it to EVERYONE!
J
Rating: 5 out of 5
Perfect
L
Rating: 5 out of 5
easy to book and use
S
Rating: 5 out of 5
Easy to book
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H
Rating: 5 out of 5
Clean, perfect location.
M
Rating: 5 out of 5
Very satisfied with this 1st experience with city locker in terms of booking, communication and service.
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C
Rating: 5 out of 5
Muito fácil chegar desde a torre eiffel, o cacifo é bem grande, correu super bem, recomendo
M
Rating: 5 out of 5
Very easy to book from the web. They send you a message with the codes for the access door, your locker number and the access code. It's all very easy and intuitive
E
Rating: 5 out of 5
Really good!
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P
Rating: 5 out of 5
Bien ubicado fácil cómodo Fantastico
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T
Rating: 2 out of 5
We have had 2 big loggadge and didn`t enter in one locker. In the description it should fit 4x loggadge. So we had to pay one more time ( 15 euro x 2 ) that is a lot of money for a few hours of lockers.
Response from CITY-LOCKER Paris
Hello, Teodor Thanks for your message and for using our service Sorry you have had problem in contacting the hotline; it can be reached by phone from 8:00 am to 10pm; they answer by text message unless emergencies. The locker size is clearly indicated on the website as well as the number of luggage it can fits but it is difficult for us to give an advice as we do not see your luggage; we can just give a recommandation. We will work on improving the given information and once again, thank you for using city locker and we will work on getting your 5 stars next time. as a reminder : The size of the lockers is W.48cm x H.61cm x D.85cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20cm).
M
Rating: 5 out of 5
Easy handling, close to Train/bus
E
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Essy and convenient
M
Rating: 3 out of 5
Easy but misleading booking, the locker should be called Bastille and not Gare de Lyon. It should be possible to choose the height of the locker.
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Response from CITY-LOCKER Paris
Hello and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
A
Rating: 5 out of 5
Easy to use, generous size of the storage box.
P
Rating: 5 out of 5
Es perfecto para guardar maletas con seguridad y poder irte el dia, además económico
K
Rating: 5 out of 5
The process, start to finish, was very easy. Prices seemed fair and sizing was portrayed accurately.
A
Rating: 5 out of 5
Easy to use. Separate codes sent for door access and locker access. Good space in Locker. Good, clean, safe location. Only drawback being that is a tiny bit of long walk with luggages from Chatelet - Les Halles
J
Rating: 5 out of 5
I recommend it!
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A
Rating: 5 out of 5
It was easy and the location is perfect was a short stay in Paris
C
Rating: 5 out of 5
Tutto bene.
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H
Rating: 5 out of 5
Excelente opción para guardar maletas, fácil, seguro y a buen precio.
P
Rating: 5 out of 5
Great place to keep your luggage safely! We had not book it in advance but it was really easy to do it on the spot. 100% recommendable!
A
Rating: 5 out of 5
Easy to use
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F
Rating: 5 out of 5
Very good, it's a very useful service
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S
Rating: 5 out of 5
Very easy to rent en very easy to enter the room and use the locker
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F
Rating: 5 out of 5
Box is very large, good choice of locations in Paris
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P
Rating: 5 out of 5
Very easy to use and convenient
D
Rating: 5 out of 5
Great service and very convenient, close to the train station.