English 
K
Rating: 5 out of 5
Very safe .
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 613 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 1, 2, 3 and 5 stars
Reset filtersF
Rating: 5 out of 5
Easy to reach and to access.
Enough space for at least three luggage.
Enough space for at least three luggage.
A
Rating: 5 out of 5
simple practical
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A
Rating: 5 out of 5
The instructions that was given was very clear so we didn’t have any problems when we used their luggage locker.
S
Rating: 5 out of 5
Very easy access, very practical, I recommend it!
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C
Rating: 3 out of 5
It's not immediately clear how the service works: it would be useful to indicate on the door that you must first register on your site before you can access the locker room. Unfortunately, during my visit all the lockers were occupied, and I didn't know this until after I'd booked and completed the transaction. In such cases, it would be useful to indicate at the entrance to the locker room, or even inside, that all the lockers are occupied.
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Response from CITY-LOCKER Paris
Hello and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we take your feedback into account and always strive to improve our service in order to better satisfy our customers. We strongly recommend booking in advance, as we are often fully booked. We look forward to seeing you again in better conditions. Happy New Year 2024 The City-Locker's team
A
Rating: 5 out of 5
Very easy to use and well thought out
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F
Rating: 5 out of 5
Otimo
H
Rating: 5 out of 5
City Locker proved to be very easy to use. The information sent to enter the facility and open / close the lockers was clear and worked well. The lockers were as described. We were able to access our lockers as needed during the time we were storing the luggage. The only issue was that the floor appeared to need a light cleaning but this was minor and the reason was not under the control of the facility.
N
Rating: 5 out of 5
Great luggage locker! Very easy to find and access, good security.
L
Rating: 5 out of 5
Easy to use and convenient location.
S
Rating: 5 out of 5
Luggage was safe and also in the last moment we found a space to store of luggages.
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L
Rating: 5 out of 5
Clear, reassuring explanations of use.
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A
Rating: 3 out of 5
very practical it would be nice if the lockers were a bit bigger but it's practical all the same. but the cleaning on the other hand! a smell especially in the saint germain locker that was horrible it wasn't very clean it's not at all pleasant to put your things down in a place that smells so bad. maybe =that with the 1st of january there was no one to clean it. after that the first one we used didn't smell bad but it wasn't very clean either. but it's so practical that i'll use it again.
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Response from CITY-LOCKER Paris
Hello Amandine and thank you for taking the time to bring this problem to our attention. Please accept our apologies for the inconvenience. We have indeed had a problem with the maintenance staff who normally come every day. As we are very concerned about our customers' satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We look forward to seeing you again and wish you all the best for the New Year. The City Locker's Team
F
Rating: 5 out of 5
It was both easy to find and pretty convenient to use. The lockers are spacious and we could store the biggest size baggages with no problem.
H
Rating: 5 out of 5
Good location and easy to handle. The locker could be a little bit bigger to be able to integrate 2 big suitcases in one locker. To rent 2 lockers is at the end a little too expensive. Overal really helpful and a good location right between the two train stations in Paris easily accessible.
J
Rating: 5 out of 5
This was the perfect solution for us between two Airbnb check ins. It was easy to use, perfectly located (two blocks from our Airbnb) and SO much safer than nanny bag where you leave your luggage at a tabac with strangers!!10/10 would do this again in a heartbeat.
T
Rating: 5 out of 5
very useful place and systems.
S
Rating: 5 out of 5
Easy to use and to riserve, very close to the train station
L
Rating: 5 out of 5
Everithing perfect
F
Rating: 5 out of 5
Ottimo sito e facile da prenotare.molto spazioso .
V
Rating: 5 out of 5
I have booked this locker well ahead of my Trip almost 10 days ahead to have a piece of mind. We were staying in Disneyland for 2 nights but wanted to see Eiffel tower and paris city the last day before travelling back to Switzerland from Gare de Lyon station. So travelling without luggage is very important. The codes without any issue. Kids were amazed how cool it was to store luggage and roam around freely. We used the Bastille metro station as this is the closest to the locker. Super convenient.
S
Rating: 5 out of 5
Very practical
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F
Rating: 5 out of 5
My satisfactiin is very excellent for the delibera and rhe custome service
O
Rating: 5 out of 5
Easy access, and good location, and a reasonable price!
J
Rating: 1 out of 5
The website said it would fit 4 suitcases, but in the end only 2 could fit.
Also I paid twice with my card to buy water from the vending machine in the store, but in the end, the water didn't come out and the money was deducted from my card twice.
I didn't feel good about the final result.
Also I paid twice with my card to buy water from the vending machine in the store, but in the end, the water didn't come out and the money was deducted from my card twice.
I didn't feel good about the final result.
Response from CITY-LOCKER Paris
Hello Jiyeon, We are sorry that you didn't appreciate your visit at City-Locker, However, the size of our lockers are clearly indicated on our website before the booking. Furthermore, in case of problem, our hotline is reachable to give you help and to assist you. We wish you a great day.
S
Rating: 5 out of 5
Super!
Z
Rating: 5 out of 5
Perfect location, great quality, works perfectly
Y
Rating: 5 out of 5
Good price, clean and secure place, spacious locker, we recommend, you can go there with your eyes closed.
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T
Rating: 5 out of 5
Sito ben fatto, prenotare è semplice
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V
Rating: 5 out of 5
Very easy.
J
Rating: 5 out of 5
Very easy to use, a perfect experience.
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H
Rating: 5 out of 5
Good, easy to use, affordable
P
Rating: 5 out of 5
Convenient location
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J
Rating: 5 out of 5
It's great to be able to check availability in real time.
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A
Rating: 5 out of 5
Very close to both stations, would use it again.
M
Rating: 5 out of 5
It was pretty good, we were worried because there were other persons when we arrived and we tought the door code was the same for everyone
but is not, which gave us peace of mind. The locker is really spacious and a few blocks from the subway and a train station.
but is not, which gave us peace of mind. The locker is really spacious and a few blocks from the subway and a train station.
J
Rating: 1 out of 5
Not in the station. Very difficult to find. We had to give up
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Response from CITY-LOCKER Paris
Hello, we are not in the station; you are confusing us with the station lockers. Bonne journée
G
Rating: 5 out of 5
Easy to find on the web and the locker location. Very glad this is available to day travelers.
J
Rating: 5 out of 5
Very practical Very easy to use
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