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M
Rating: 5 out of 5
We had to leave our apartment by 11, and had hours before leaving Paris, and thanks to City Locker we didn't have to walk around with our heavy cases, real God-send.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 12 001 published reviews
Summary of reviews
City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Reviews 1, 2, 3 and 5 stars
Reset filtersO
Rating: 5 out of 5
Easy to use
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M
Rating: 5 out of 5
Everything went as expected. Fast and easy service.
M
Rating: 5 out of 5
Great location and great service but I wish it was a bit cheaper or some hourly options could work.
O
Rating: 3 out of 5
Too bad the price is the same regardless of the number of hours.
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Response from CITY-LOCKER Paris
Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 12€/day/4 pieces of luggage makes our service the cheapest in Paris given the level of luggage security we offer. We take note of your comments and will do our best to earn your 5 stars on your next visit. We hope to see you again soon.
C
Rating: 1 out of 5
Pela propaganda, diz que cabem 4 malas médias mas couberam 2.
Response from CITY-LOCKER Paris
Bonjour Merci d’avoir utiliser notre service. Contrairement à ce que vous affirmer nos casiers peuvent contenir jusqu’à 4 bagages cabines si et seulement si comme nous les précisons très clairement sur notre site les bagages respectent la norme internationale IATA. Voilà ce qui est sûr sur notre site internet :” Dimensions du casier : L.48cm x H.61cm x P.85cm. Cette dimension convient à la plupart des grandes valises et peut contenir jusqu'à 4 bagages cabine format international IATA (55 x 35 x 20cm)” Si vos bagages sont plus grands évidemment que vous ne pourrez pas en mettre 4. Au plaisir de de vous revoir dans l’un de nos espaces City Locker
B
Rating: 5 out of 5
Perfect!
Y
Rating: 5 out of 5
Online booking was easy, opening the door and opening the locker were also very easy.
E
Rating: 5 out of 5
Very practical, everything is automated, there's an access code at the entrance, which guarantees real security for our luggage. The lockers are really clean and large. The time slot is very convenient, as we can leave our suitcases until 10pm. What's more, if you have any questions, all you have to do is call, leave a message and someone will call you within a minute. I recommend this luggage storage facility.
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G
Rating: 5 out of 5
I like it, but I would love it if there were more city lockers in Paris, specially in Les Champs Elysées
A
Rating: 2 out of 5
the fact that it is closing at night without the possibility to acces our locker for example in my case, I had to withdraw my luggages at 5AM for a flight and train, you can't always wait until the opening hours most of the time.
Response from CITY-LOCKER Paris
Hello, Ando Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. Juts for your information we open at 8AM and not at 5AM City-Locker's Team
M
Rating: 5 out of 5
Super!
L
Rating: 5 out of 5
Usefull service, easy to use and clean
V
Rating: 5 out of 5
Great! Easy to find, only entering the numbers did not work from the first time
O
Rating: 5 out of 5
Muy bien todo
P
Rating: 5 out of 5
Great location. Easy to use.
A
Rating: 5 out of 5
Cool
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A
Rating: 5 out of 5
Perfect, a bit expensive though...
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C
Rating: 5 out of 5
Easy and secure. In a great location
K
Rating: 5 out of 5
申込みがわかりやすかったです。
L
Rating: 5 out of 5
Good Place, simple access
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K
Rating: 5 out of 5
It was great experience. Got all the details on email and it was a smooth check in.
L
Rating: 5 out of 5
Easy and super helpful
L
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
easy to use
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T
Rating: 5 out of 5
It was so convenient and easy to use when we wanted to tour the city and had our luggage with us!
F
Rating: 5 out of 5
Large lockers, two pieces of hand luggage fit easily. A stone's throw from the Bastille opera house. Perfect
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M
Rating: 5 out of 5
It was perfect, simple and quick.
M
Rating: 5 out of 5
Perfect!
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C
Rating: 5 out of 5
Everything was perfect and very well organized! Thanks to CityLocker we were able to spend a wonderful day in Paris without carrying our luggage all the way!
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C
Rating: 5 out of 5
There should be a toilet on site and a food/drink vending machine
E
Rating: 5 out of 5
Easy to book.
C
Rating: 5 out of 5
Perfect discovery in Paris. The safest place to secure your luggage before or after check in. I highly recommend it!
J
Rating: 3 out of 5
Secure but too expensive
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Response from CITY-LOCKER Paris
Hello Jules, thank you for sharing your opinion with us. City-Locker spaces are monitored by our video surveillance cameras 24/7, and our team ensures that your luggage is stored as securely as possible. Our insurance also covers your personal belongings up to 1,500 euros per locker. All this comes at a price, and we're the only company in Paris to offer this level of security. What's more, returning your luggage costs €3.75 for the day (8:00-22:00). We hope we've answered all your questions, and wish you a very pleasant day!
P
Rating: 5 out of 5
Convenient, clean, and secure. I would use city locker again.
A
Rating: 5 out of 5
everything clear and easy, 3 trolley in 1 box
C
Rating: 5 out of 5
Practice
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J
Rating: 5 out of 5
Excelent
M
Rating: 3 out of 5
c'est trop cher
Response from CITY-LOCKER Paris
Bonjour, merci de nous faire part de votre avis, les espaces City-Locker sont surveillés par nos caméras de vidéosurveillance 24h/24h 7j/7, notre équipe veille à ce que vos bagages soient stockés dans la plus grande sécurité possible. Notre assurance couvre également vos effets personnels à hauteur de 1500 euros par casier. Et tout cela à un coût effectivement, et nous sommes les seuls sur Paris à vous proposer ce niveau de sécurisation. Et de plus, ramener au bagages cela coute 3,75€ pour la journée (8:00-22:00) Nous espérons avoir répondu à vos interrogations et vous souhaitons une excellente journée !
B
Rating: 5 out of 5
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