Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 610 published reviews

5 9 876 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 1, 2, 3 and 5 stars

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Verified Buyer

Published on 20/04/2023 à 13h56 following a purchase from 16/04/2023

The service was excelent. No problem with anything.
Very easy all.
Thank you!

Verified Buyer

Published on 19/04/2023 à 15h59 following a purchase from 14/04/2023

The website was really clear and easy to use, with booking taking only a few minutes. Confirmation came through immediately.

Verified Buyer

Published on 19/04/2023 à 15h32 following a purchase from 10/04/2023

Mi experiencia ha sido muy muy buena, lo recomiendo a todo el mundo
Fácil de usar y seguro. Estuvimos en Paris cuando llegamos y me estábamos dejar las maletas y fue genial. A 10 minutos a pie de la torre eifell en 29 fue de l' exposition

Verified Buyer

Published on 19/04/2023 à 14h35 following a purchase from 02/04/2023

It was okay, I got what I paid for. I was satisfied. In a positively way.

Verified Buyer

Published on 19/04/2023 à 10h51 following a purchase from 09/04/2023

Great position, great service, secure and easy to use

Response from CITY-LOCKER Paris Published on 20/04/2023

Hello Michele, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

Verified Buyer

Published on 18/04/2023 à 22h32 following a purchase from 13/04/2023

Easy and convenient storage near the train station for an overnight in Paris! Highly recommended if you don’t want to transport luggage around. We stored 4 hard covered carry-on suitcases and a laptop bag.

Verified Buyer

Published on 18/04/2023 à 21h58 following a purchase from 07/03/2023

Safe , easy acces , good price , it was the best for me !

Verified Buyer

Published on 18/04/2023 à 18h04 following a purchase from 14/04/2023

very easy and convenient to use!

Acheteur Vérifié

Published on 18/04/2023 à 16h45 following a purchase from 13/04/2023

functional, but a little shabby.

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Response from CITY-LOCKER Paris Published on 20/04/2023

Bonjour, Thanks for your feedback; not sure to understand what you mean by "shabby"....... Are you talking about the location? If yes we can not be responsible about the people living there.

Verified Buyer

Published on 18/04/2023 à 12h23 following a purchase from 05/04/2023

Nothing else to say. No problem

Verified Buyer

Published on 18/04/2023 à 08h07 following a purchase from 04/04/2023

It was perfect to lock our luggage in the Morning on the last day of visiting Paris, until our train left in the evening.

Verified Buyer

Published on 18/04/2023 à 07h37 following a purchase from 09/04/2023

Buen servicio, buenas instalaciones y fáciles. Volveré a usarlo

Verified Buyer

Published on 18/04/2023 à 07h36 following a purchase from 06/04/2023

We didn’t need it and tried to contact someone but it didn’t work. So we were really frustrated.

Verified Buyer

Published on 18/04/2023 à 02h55 following a purchase from 04/04/2023

Very convenient and easy to use.

Verified Buyer

Published on 17/04/2023 à 23h58 following a purchase from 08/04/2023

Good location but a little tricky to find.

Verified Buyer

Published on 17/04/2023 à 23h47 following a purchase from 12/04/2023

Everything ok!!!!!

Verified Buyer

Published on 17/04/2023 à 23h25 following a purchase from 09/04/2023

Easy to use, no issues. Left our bags all day, picked them up just before our Euro Star

Verified Buyer

Published on 17/04/2023 à 21h22 following a purchase from 11/04/2023

Easy & safe

Verified Buyer

Published on 17/04/2023 à 18h03 following a purchase from 13/04/2023

it was very easy to find and have received very clear instructions how to used it close to the public transport

Acheteur Vérifié

Published on 17/04/2023 à 15h59 following a purchase from 12/04/2023

Very easy to use. We were able to fit a medium-sized suitcase and a carry-on.

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Acheteur Vérifié

Published on 17/04/2023 à 14h09 following a purchase from 13/04/2023

Easy and practical

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Verified Buyer

Published on 17/04/2023 à 13h13 following a purchase from 10/04/2023

big locker, fits two handbagage trolleys and a bag as the lockers are v deep. you just check in with your code to enter the room and then with another code you open your locker. its inbetween gare du nord and gare l'est so its always nearby a big station.

Verified Buyer

Published on 17/04/2023 à 09h59 following a purchase from 29/03/2023

perfect service, everithing ok, totaly recomended

Verified Buyer

Published on 16/04/2023 à 23h44 following a purchase from 08/04/2023

No problems. Everything worked according to the expectations.

Verified Buyer

Published on 16/04/2023 à 23h08 following a purchase from 08/04/2023

I was never able to use the locker on Saturday April 8. Neither I nor my husband were able to access the lockers. 30€ wasted. Nobody picked up the phone. About 10 people were inside with the same issue. We have videos. Please give me a refund.

Response from CITY-LOCKER Paris Published on 17/04/2023

Bonjour Thanks for your message We have check in our systems and see that you have open your locker at 12:18 am and reopen it at 18:40. As you are the only one to have the codes who cannot be? We have also check our camera and your locker has been used. Why are you asking for a 30€ refund as you only book and used one? For some reason we do not understand you are lead. Send us your video it will e very interesting. Other people outside at the same time where propanly booking ….

Acheteur Vérifié

Published on 16/04/2023 à 22h07 following a purchase from 08/04/2023

Very good

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Verified Buyer

Published on 16/04/2023 à 20h21 following a purchase from 12/04/2023

Was great experience. Registered and had everything I needed in seconds so I could lock my language safely in Paris.

Acheteur Vérifié

Published on 16/04/2023 à 19h10 following a purchase from 10/04/2023

Very easy to find. Clean and tidy.

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Verified Buyer

Published on 16/04/2023 à 17h42 following a purchase from 11/04/2023

Everything was easy and felt safe

Verified Buyer

Published on 16/04/2023 à 14h30 following a purchase from 12/04/2023

Best choice

Verified Buyer

Published on 16/04/2023 à 14h21 following a purchase from 11/04/2023

Easy, comfortable.

Verified Buyer

Published on 15/04/2023 à 17h11 following a purchase from 07/04/2023

goood‼️

Verified Buyer

Published on 15/04/2023 à 09h25 following a purchase from 06/04/2023

So easy. And big lockers for all our stuff

Acheteur Vérifié

Published on 14/04/2023 à 20h00 following a purchase from 10/04/2023

Very easy to use.
Perfect.

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Verified Buyer

Published on 14/04/2023 à 17h54 following a purchase from 10/04/2023

Highly satisfied

Verified Buyer

Published on 14/04/2023 à 15h46 following a purchase from 24/02/2023

Easy to access the space and the locker, which easily accommodated two small wheeled cabin bags. Central location, clean and efficient. A great solution!

Verified Buyer

Published on 14/04/2023 à 15h26 following a purchase from 10/04/2023

Very good service, i suggest it to you. Fast reservation and check in.

Verified Buyer

Published on 14/04/2023 à 14h57 following a purchase from 05/04/2023

Buongiorno consiglio vivamente questo tipo di deposito bagagli in quanto una vota pagato ti inviano codice porta e codice armadio così da poter aprire e inserire la valigia son spaziosi ci sta una valigia grande e due zainetti.

Acheteur Vérifié

Published on 14/04/2023 à 12h38 following a purchase from 10/04/2023

Quick and easy account creation, quick access to the premises, clean premises, simple access procedure, perfect location.

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Acheteur Vérifié

Published on 14/04/2023 à 11h50 following a purchase from 10/04/2023

Thank you

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