English 
A
Rating: 5 out of 5
Super easy and safe.
Translated reviews
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 1, 2, 3 and 5 stars
Reset filtersV
Rating: 5 out of 5
Very happy. For one bag, the price would have been a bit much, but we had 3 big bags and we wanted to enjoy our final day in Paris without carrying all the stuff around. 15 euros feels like a bit much for storage, but it was right in the city center close to the places we wanted to see on our last day. 15 euros for freedom was worth it in my opinion!
V
Rating: 2 out of 5
Locker didn't close properly after I revisited to retrieve something. I called the emergency line 5 times: nobody answered.
Response from CITY-LOCKER Paris
Joshua Thanks for your message and for using our service Sorry you have had problem in contacting the hotline; it can be reached by phone from 8:00 am to 10pm; they answer by text message; didn't you received them? We are really sorry you have had problem in using our service and will be very happy to offer you a free storage next time you come to visit Paris.
V
Rating: 5 out of 5
very good service, and information to get in to the lockers!
V
Rating: 5 out of 5
Great! The size of the locker is perfect!
V
Rating: 5 out of 5
Very easy to book, although quit3 expensive
A
Rating: 5 out of 5
Easy to book, no access worries.
Translated reviews
V
Rating: 5 out of 5
Very easy access and very good service !!
V
Rating: 3 out of 5
The buttons to type in the code do not work properly. I had to reenter the code 5-6 times for it to work, and this had already been the case when I used it in October 2022.
Also a large spanish family (15+) entered the citylocker so we had to wait more than 15 minutes because they would not move...
Other than that nothing to say, simple and efficace...would use again
Also a large spanish family (15+) entered the citylocker so we had to wait more than 15 minutes because they would not move...
Other than that nothing to say, simple and efficace...would use again
V
Rating: 5 out of 5
Easy to use and access
V
Rating: 5 out of 5
As advertised.
V
Rating: 5 out of 5
PERFECT
A
Rating: 5 out of 5
Everything perfect
Translated reviews
V
Rating: 5 out of 5
Simple and effective. Great location
Response from CITY-LOCKER Paris
Thanks Luca for using our service and for your feeedback and for your 5 stars.
V
Rating: 5 out of 5
Good location, very well labeled with entry and lock code procedures, clean and well maintained. Would definitely use again
V
Rating: 5 out of 5
Super easy way to store our luggage while we explored Paris!
V
Rating: 5 out of 5
It’s easy to find and use, really helps to avoid carrying luggage all day. It worth the money.
V
Rating: 5 out of 5
Easy to use and access. Lockers felt secure.
V
Rating: 5 out of 5
Servizio fondamentale per chi non ha la possibilità di allungare check-in o check-out nelle strutture ricettive
V
Rating: 5 out of 5
Servizio fondamentale per chi viaggia con bagagli piccoli come trolley e zaini per non doverli portare con sé tutto il giorno
V
Rating: 5 out of 5
Everything worked perfectly.
V
Rating: 5 out of 5
Very straight forward and announced measurements for suitcases were accurate.
V
Rating: 5 out of 5
The booking web app is easy to use. The passwords immediately arrived on my cell phone: one is for the front door, the other for opening the locker.
The last digits of the pw identify the assigned locker.
The last digits of the pw identify the assigned locker.
A
Rating: 5 out of 5
Practical, easy and secure - perfect!
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V
Rating: 5 out of 5
Worked great! Perfect location and easy to use the lockers.
A
Rating: 5 out of 5
Easy to book
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A
Rating: 5 out of 5
Perfect easy to use Very close to Gare de l'Est and Gare du Nord Perfect
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V
Rating: 5 out of 5
Lugar fácil de llegar, los compartimientos son amplios, nosotros colocamos 3 maletas de cabina y 1 mochila perfectamente. Te pasan por SMS códigos para la puerta y para el compartimiento. Estaba todo muy limpio.
V
Rating: 5 out of 5
Great location, very easy, fair price.
A
Rating: 5 out of 5
Perfeito
Translated reviews
V
Rating: 5 out of 5
Easy to navigate
V
Rating: 5 out of 5
Excellent service, easy to find location, central location, high security, no fuss, no hassle, just lunch in the secure code and access your locker, timings till 10 also helpful
V
Rating: 5 out of 5
Perfect - exactly what we needed. Not sure why people are complaining about the keypad - we found it incredibly straightforward to use. Recommended
V
Rating: 5 out of 5
Reserva rápida e fácil. Bom serviço. Funcionou muito bem.
V
Rating: 5 out of 5
Very good all
V
Rating: 5 out of 5
Tutto perfetto, veramente un servizio ottimo
V
Rating: 5 out of 5
Very close to metro. Felt 100% safe.
V
Rating: 5 out of 5
very useful!!
V
Rating: 5 out of 5
Convenient for emergencies as I could not find a hotel to stay and needed a place to store my luggage.
V
Rating: 5 out of 5
Excelent location and excelent service!