English 
V
Rating: 5 out of 5
Perfekt!
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 1, 2, 3 and 5 stars
Reset filtersV
Rating: 5 out of 5
Big enough to fit one large suitcase and 2 cabin bags plus a shopping bag.
A
Rating: 5 out of 5
Very practical and efficient service.
We had no trouble dropping off and picking up our belongings. We were able to visit with less weight, which was really perfect.
Translated reviews
We had no trouble dropping off and picking up our belongings. We were able to visit with less weight, which was really perfect.
V
Rating: 5 out of 5
Easy to book, well organized.
A
Rating: 5 out of 5
Really easy to use, would use again :)
Translated reviews
A
Rating: 5 out of 5
Well positioned and practical
Translated reviews
V
Rating: 5 out of 5
OTTIMO
V
Rating: 5 out of 5
Self service and easy to use via smartphone. Able to book large locker on site. Great place to hold luggage between flights and accommodation check-in / check-out.
A
Rating: 5 out of 5
Super reliable and efficient ! Better to book in advance so you have the instructions when you arrive.
Translated reviews
A
Rating: 5 out of 5
Top!
Translated reviews
V
Rating: 5 out of 5
Easy to navigate and use
A
Rating: 3 out of 5
Fine, but it's expensive all the same (€15 a day, even though it was marked €2 at the start on the website). What's more, they make it look like it's open 24 hours a day, but it closes at 10 pm. And the codes take a long time to type in to access the lockers, not to mention being impractical. It took me 10 minutes to open my locker because I apparently typed in the code wrong, and there's no clear way of knowing whether I've made a mistake, when to start typing in my code again, and so on. In short, I have mixed feelings.
Translated reviews
Response from CITY-LOCKER Paris
Hello, on the site it says From 2€, you have access to the information on the site The price is 12.00 €/day per locker for one day (8:00-22:00) (15.00 €/day on weekends and public holidays) For reservations of several days, the rates are degressive. Certain days benefit from special offers, down to €2/day. Codes are entered using the full code sent, and slowly so as not to forget any digits.
A
Rating: 3 out of 5
standard rack size at a prohibitive price
Translated reviews
Response from CITY-LOCKER Paris
Hello, on the site it says From 2€, you have access to the information on the site The price is 12.00 €/day per locker for one day (8:00-22:00) (15.00 €/day on weekends and public holidays) For reservations of several days, the rates are degressive. On certain days, special offers are available for as little as €2/day.
A
Rating: 5 out of 5
Very easy to use.
Translated reviews
V
Rating: 5 out of 5
Super simple service.
Immediate assistance while incurring in trouble
Great service
Immediate assistance while incurring in trouble
Great service
V
Rating: 5 out of 5
First time user & very satisfied. Pre-use communications clear and multi-channel (email, sms). Location secure and clean. Instructions for use clear enough to work without a hitch.
V
Rating: 5 out of 5
Amazing! The best option too see the city without your baggage
V
Rating: 5 out of 5
perfect
V
Rating: 5 out of 5
Very good, easy to use. Smooth process. But I would have liked an email confirmation of my order. I got a text message, but not an email
A
Rating: 1 out of 5
Lost my access codes, and nobody on the phone to answer me. Taken by time because we had an appointment, we had to pay again to rent new lockers...
Translated reviews
Response from CITY-LOCKER Paris
Thank you for your message. Your codes were sent to you on the day of your order (May 5). Our hotline is open from 8 a.m. to 10 p.m. every day. When you call, you'll automatically receive a text message that you'll need to reply to in order to get a return ;) Please contact our customer service directly
A
Rating: 5 out of 5
Very clear, easy-to-use site
Translated reviews
V
Rating: 1 out of 5
Worst ever - they did not reimburse me for an excess locker
V
Rating: 5 out of 5
Great location, easy use!
V
Rating: 5 out of 5
asy to use. Close to the Eiffel Tower and the metro line.
Felt secure
Felt secure
V
Rating: 5 out of 5
It was easy to find and the instructions were clear. No problems!
V
Rating: 5 out of 5
All fine
V
Rating: 5 out of 5
worked great
V
Rating: 5 out of 5
Ottima
A
Rating: 5 out of 5
Very practical lockers, large enough for two medium-sized suitcases.
Translated reviews
V
Rating: 5 out of 5
Great service and extremely useful.
V
Rating: 5 out of 5
very secured. easy to use and good place to store luggage. highly recommend
V
Rating: 5 out of 5
Very comfortable service
V
Rating: 5 out of 5
Great service. Easy, practical and safe.
V
Rating: 1 out of 5
Me enviaron a otra dirección para guardar mi bolso, pedí reintegro y no se hicieron cargo
A
Rating: 5 out of 5
convenient location - close to metro and Roissybus
Translated reviews
V
Rating: 5 out of 5
Super easy and convenient!
V
Rating: 5 out of 5
Simple and practical!
V
Rating: 5 out of 5
Perfect. So easy to use
V
Rating: 5 out of 5
Un excelente servicio. Me sirvió de mucho para poder dejar gran parte del equipaje muchos días y viajar recorriendo con equipaje de mano.
V
Rating: 5 out of 5
These lockers made my day, allowing me to see Paris without bring with me all the luggages. I recommend it (from Italy)!