English 
A
Rating: 5 out of 5
Impeccable, reliable service!
Translated reviews
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very easy to use.
Very large locker for 2 cabin suitcases plus medium-sized backpack.
Very good location in relation to the Eiffel Tower.
Translated reviews
Very large locker for 2 cabin suitcases plus medium-sized backpack.
Very good location in relation to the Eiffel Tower.
V
Rating: 5 out of 5
Perfect, code arrived immediately and everything worked great. I was able to pick my bag up in the morning at 8am.
V
Rating: 5 out of 5
Easy and convenient. So happy we used these lockers because we were able to walk around all day without worrying about our bags before we could check in to our AirBnB. Also, went on a 3 day side trip but didn't want to lug all our luggage.
V
Rating: 5 out of 5
Perfect when you leave the city later then check out in your airbnb.
A
Rating: 5 out of 5
Easy, large enough for 2 suitcases + 1 bag!
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V
Rating: 5 out of 5
Great and convenient
V
Rating: 5 out of 5
Very good service, easy to find, easy to understand the system. Thank you
V
Rating: 3 out of 5
The keypad is jammed so typing in the code is not easy. Also, everywhere they advertise "From €2" but it's minimum €15 for a day, so that's false advertising which is not right.
But good service if you're desperate :)
But good service if you're desperate :)
Response from CITY-LOCKER Paris
Hello, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.
V
Rating: 5 out of 5
All very easy and secure.
V
Rating: 1 out of 5
Has a problem and never got a response back.
V
Rating: 5 out of 5
This is an excellent option for those who arrive early in the am into Europe but aren’t able to check in to their hotel or AirBnb until the afternoon. Safe place to leave your bags and go explore and have a meal before you get to your hotel or apartment. Highly recommend!!
A
Rating: 5 out of 5
Extremely easy to book from the website and places were still available even the day before.
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V
Rating: 3 out of 5
Very very very pricy
Response from CITY-LOCKER Paris
Hello, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.
V
Rating: 5 out of 5
The city locker was an excellent service for my rendezvous!
A
Rating: 3 out of 5
Everything went fine, but the prices should be different according to the time you need to keep the suitcases. You pay the same if you use the locker the entire day or half a day or even one hour and it doesn't make sense. Also, the day you pay shouldn't end at 10pm, it also doesn't make sense since it's an automatic place and you pay an entire day of locker.
Translated reviews
A
Rating: 5 out of 5
great!
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V
Rating: 5 out of 5
Easy registration, and booking on the website. With the received code was easy to get inside. Opening the reserved locker was a bit harder: you have to type the code slow enough to recognise it.
Anyway, good service, but would be better somewhere closer to metro station.
Anyway, good service, but would be better somewhere closer to metro station.
V
Rating: 5 out of 5
Bien situada, consigna grande y fácil de utilizar
A
Rating: 5 out of 5
Good website
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V
Rating: 3 out of 5
The front door opened only after contacting the customer service. But they helped immediately.
V
Rating: 5 out of 5
Easy to reserve a spot! Thanks!
A
Rating: 5 out of 5
Very good, easy access
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V
Rating: 5 out of 5
Easy to book and good value for money.
V
Rating: 1 out of 5
No service, it was all self-service. Happy to pay the fine as it was my fault but nothing can be done till the next day was ridiculous. This is supposed to bring convenience but it’s the other way around.
Response from CITY-LOCKER Paris
hello As indicated on our site when you placed your order, our opening hours are from 8 a.m. to 10 p.m. For the security of lockers and luggage inside, our doors close at 10 p.m. and alarms go off. We cannot be responsible for the fact that you arrive late to collect your luggage.
V
Rating: 5 out of 5
Perfect!
V
Rating: 5 out of 5
Easy to find and use, a nice secure location
V
Rating: 5 out of 5
The best!
V
Rating: 5 out of 5
All went well
V
Rating: 5 out of 5
Very good. Easy to book. I would recommend.
V
Rating: 3 out of 5
Wij ontvingen tweemaal dezelfde code
Response from CITY-LOCKER Paris
Hallo en bedankt voor je bericht. als je er beter uitziet heb je een code voor de deur gekregen en een code voor het kluisje... 2 verschillende codes die elke dag veranderen... we begrijpen je vraag en je briefje niet...
V
Rating: 2 out of 5
Thank you for asking about my experience. Overall, they are rather negative. When we entered the room, other users were already desperately trying to open their lockers. Our Locker also did not open after several attempts. The keypad does not allow for a reset or input correction. Only after I entered the code in the entrance door again did the Locker open. Apparently, the system cannot process several customers at the same time. The input device at the front door does not always react correctly and is much too old. No one could be reached personally at the hotline number. The price should at least be chosen gradually depending on the rental period. Overall, I would think twice before using this service again.
V
Rating: 1 out of 5
After I had put the luggage in the compartment, I wanted to try opening it again for later, just to be on the safe side. Well, the code I entered was no longer accepted and the compartment could no longer be opened. But the code I entered was definitely correct. To be honest, I also had the feeling that someone in the background was having fun and deliberately not accepting the code. I was able to open it a few hours later, but City Locker definitely ruined the last day of my holiday, because the whole time I couldn't be sure that I would be able to get my luggage out again in time. I was thinking about my luggage the whole time. Next time, I will use the locker at the station.
Response from CITY-LOCKER Paris
Hello and thank you for your message. We reassure you that no one plays behind to annoy you... you did not enter the correct code so your locker cannot be opened. When you returned you entered the correct code and your locker opened. In case of concern, a hotline is at your disposal from 8 a.m. to 10 p.m. every day, we could have reassured you from the start if you had contacted us.
V
Rating: 5 out of 5
Easy and safe!
V
Rating: 5 out of 5
Sure
V
Rating: 5 out of 5
Instruction is very easy.
V
Rating: 5 out of 5
Very satisfied with the service. I booked a locker for the same day and everything went smoothly. Would use it again!
A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Perfect
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V
Rating: 5 out of 5
Very simple solution to storing bags while traveling. Lockers were large, clean and easy to acess. Station was in a safe area and cost of storage was reasonable. Phone contact available to assist with access issues for someone who dies not speak French. I highly recommend this service.